ECI Empower Review - why 4.3 stars?

Shlomi Lavi / updated: Dec 20, 2022

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What is ECI Empower?

ECI Empower is a cloud-based human capital management solution that can help users to achieve optimized HR outcomes by equipping enterprises with the flexibility and power. Starting from talent acquisition to employee engagement, the fully customized and integrated solutions offered by this tool can help enterprises to manage all the human capital management needs. Users get to handle everything from a single source and save both time and money with Empower.

ECI, the makers of Empower, is a world class HCM solutions provider founded back in 1996. The company has received several awards for their work including the 2006 Inc. 500 and 2012 Technology 200 Awards. The solutions offered by this company can help companies to streamline communications, automate workflows and everything the administrative users need to complete the administrative tasks.

Who is it best for?

ECI Empower is great for fastest growing companies with employees ranging from 100 to 10,000. The cloud-based software offers single source software-as-a-service deployment option to ensure all your data are stored in a single place. Universal Trailer Corporation, Storage Mobility and Kerbey Lane Café are some of the clients of ECI Empower.

Main features and functionalities

ECI Empower’s human capital management solution offers applicant recruitment, onboarding, benefits management, employee/manager self-service, human resource management, learning management, online benefit enrollment, payroll process management, performance management, product overview, reporting services and time and labor management tools. All these features require very minimal IT support as ECI manages the technology.

The applicant recruitment is updated automatically by ECI and doesn’t require any additional hardware purchase. Once you hire employees using the applicant recruitment tool and get them onboard with the onboarding features, you can also train them using the learning management features. Create a repository of all relevant training courses and assign required courses to employees or a department. The software is completely cloud-based which means you get to access this solution from anywhere, anytime.

What is the actual cost?

ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for ECI Empower.

Pros

• ECI Empower is a complete human capital management solution with software-as-a-service deployment option
• ECI Empower offer’s affordable pricing plans for small and medium size companies who are interested to reduce IT involvement
• The benefits management feature supports all types of benefits including life insurance and health and welfare unlike other similar tools
• The tool offers additional product solutions like recruitment and outplacement, employment background checks and unemployment claims management
• The support team of this tool answers all the phone calls personally, offers smooth transition from implementation and CRM technology

Cons

• ECI Empower doesn’t offer any mobile dedicated app for iOS, Android and RIM-BlackBerry users
• ECI Empower doesn’t offer multi-currency and multi-language support unlike other similar tools
• The customer support of ECI Empower doesn’t offer any live chat feature
• The human capital management tool doesn’t offer open API
• The software doesn’t come with a forum where members can collaborate on different topics

How it stacks up?

Access a head to head analysis of ECI Empower vs alternative software solutions.

Frequently Asked Questions (FAQs)