eClinicalWorks Review

Shlomi Lavi / updated: Sep 07, 2020

What is eClinicalWorks Used For?

eClinicalWorks is a practice management solution for healthcare providers. The solution offers a number of features that include a patient engagement tool that allows patients to engage better with their own health. The solution also allows patients to book appointments online.

The device integration allows patients to capture structured data for past and current results. Additionally, the solution also offers First Virtual Assistant that enables a customer to use an EHR in a conversational manner.

Other key features include TeleVisits, patient portal, online health access among others. eClinicalWorks software is a product of eClinicalWorks Inc. which is a company based in the United States.

Average Rating -

The rating of eClinicalWorks is 3.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

eClinicalWorks is suitable for physician practices, ACOs, out-patient departments of hospitals, clinics and health centers of various shapes and sizes. Grove Medical Associates and Urban Health Plan are some of the clients of eClinicalWorks.

Features

eClinicalWorks comes with electronic medical record, practice management, eClinicalMobile, eClinicalWorks P2P, patient portal, eClinicalMessenger, document management, referral management, easy to use dashboard, reporting, registry reporting, ePrescribing, billing implementation service and unlimited free webinars. The solution also offers faxing software, scanning software, ICD-9, ICD-10 solution at no extra cost.

eClinicalWorks 3 Pros

• The system is easily customizable
• The software is very cost-effective
• The system is very flexible

eClinicalWorks 2 Cons

• The technical support is horrible
• The reporting on clinical data is not good

Competitors & Alternatives

The two main competitors of eClinicalWorks include WRS Health and Pronto EMR Solutions. WRS Health is a web-based electronic health records solution while eClinicalWorks is a practice management solution for healthcare providers. Both WRS Health and eClinicalWorks are average in cost. Based on the online reviews, WRS Health has been awarded a 4-star rating while eClinicalWorks has been awarded a 3.5 rating.

WRS Health is ideal for small and midsize practices while eClinicalWorks is an ideal solution designed to support small, medium, and large practices. Pronto EMR is a mental health and behavioral electronic medical record software while eClinicalWorks is a practice management solution for healthcare providers.

Pronto EMR is a low cost software while eClinicalWorks is an average cost. While Pronto EMR offers deployment flexibility as it can either be installed on-premise or hosted on the cloud while eClinicalWorks solution can only be deployed on cloud. Based on the online reviews, Pronto EMR has been awarded a 4.5 -star rating while eClinicalWorks has been awarded a 3.5 rating.

eClinicalWorks Pricing Information

The cost of license starting from $449 per user/month + 2.9% to 7%. The experts at ITQlick has reviewed eClinicalWorks pricing and gave the software a total cost of ownership (TCO) rating of 5.2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching eClinicalWorks in action

Is it the right software for you?

eClinicalWorks is suitable for small, medium and large practices. It caters to multiple specialties including primary care offices, ambulatory surgical centers, health centers, hospitals, mobile clinics among others.

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eClinicalWorks Categories

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Specifications

Company:	eClinicalWorks
Address:	NY, United States
Website:	https://www.eclinicalworks.com/
Customers:	Small business, Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile, Cloud
Operating Systems:	Mac OS, Windows, Linux

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eClinicalWorks Features