eClinicalWorks Review - why 3.4 stars?

eClinicalWorks Review
ITQlick Score: 97/100
ITQlick Rating: (3.4/5)
Pricing: 5.2/10 - average cost
Category: Medical -> eClinicalWorks
Ranking:Ranked 5 out of 639 Medical systems
Company: eClinicalWorks
Pricing: starts at $449 per provider/month + 2.9% to 7%
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: eClinicalWorks pricing, eClinicalWorks alternatives
Shlomi LaviShlomi Lavi / updated: Apr 29, 2021

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What is eClinicalWorks?

eClinicalWorks is a practice management solution for healthcare providers. The solution offers a number of features that include a patient engagement tool that allows patients to engage better with their own health. The solution also allows patients to book appointments online.

The device integration allows patients to capture structured data for past and current results. Additionally, the solution also offers First Virtual Assistant that enables a customer to use an EHR in a conversational manner.

Other key features include TeleVisits, patient portal, online health access among others. eClinicalWorks software is a product of eClinicalWorks Inc. which is a company based in the United States.

What is eClinicalWorks rating? ()

The rating of eClinicalWorks is 3.4 stars out of 5 and the total score is 97 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are eClinicalWorks's typical customers?

eClinicalWorks is suitable for physician practices, ACOs, out-patient departments of hospitals, clinics and health centers of various shapes and sizes. Grove Medical Associates and Urban Health Plan are some of the clients of eClinicalWorks.

Is eClinicalWorks the best Medical?

eClinicalWorks is ranked 5 out of 639 software in their category (Medical systems).

What are their main features and functionalities?

eClinicalWorks comes with electronic medical record, practice management, eClinicalMobile, eClinicalWorks P2P, patient portal, eClinicalMessenger, document management, referral management, easy to use dashboard, reporting, registry reporting, ePrescribing, billing implementation service and unlimited free webinars. The solution also offers faxing software, scanning software, ICD-9, ICD-10 solution at no extra cost.

What are eClinicalWorks's pros? (3 Pros)

  • The system is easily customizable
  • The software is very cost-effective
  • The system is very flexible

What are eClinicalWorks's cons? (2 cons)

  • The technical support is horrible
  • The reporting on clinical data is not good

Who are their main alternatives?

The two main competitors of eClinicalWorks include WRS Health and Pronto EMR Solutions. WRS Health is a web-based electronic health records solution while eClinicalWorks is a practice management solution for healthcare providers. Both WRS Health and eClinicalWorks are average in cost. Based on the online reviews, WRS Health has been awarded a 4-star rating while eClinicalWorks has been awarded a 3.5 rating.

WRS Health is ideal for small and midsize practices while eClinicalWorks is an ideal solution designed to support small, medium, and large practices. Pronto EMR is a mental health and behavioral electronic medical record software while eClinicalWorks is a practice management solution for healthcare providers.

Pronto EMR is a low cost software while eClinicalWorks is an average cost. While Pronto EMR offers deployment flexibility as it can either be installed on-premise or hosted on the cloud while eClinicalWorks solution can only be deployed on cloud. Based on the online reviews, Pronto EMR has been awarded a 4.5 -star rating while eClinicalWorks has been awarded a 3.5 rating.

What is the cost of eClinicalWorks?

The cost of license starts at $449 per provider/month + 2.9% to 7%. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for eClinicalWorks

What should you ask eClinicalWorks during a demo session? (65 questions)

Schedule a demo with eClinicalWorks and access 65 must ask questions for the vendor while watching eClinicalWorks in action. Visit the vendor's website here.

Is it the right software for you?

eClinicalWorks is suitable for small, medium and large practices. It caters to multiple specialties including primary care offices, ambulatory surgical centers, health centers, hospitals, mobile clinics among others.

eClinicalWorks's list of categories:

Medical
Allergy EMR
Cardiology EMR
CCHIT Certified EMR / EHR
Cloud Based EMR
Community Health Systems EHR
Dermatology EMR
E-Prescribing
Electronic Medical Records
Family Practice EMR
Gastroenterology EMR
Mac EMR and Medical Billing

eClinicalWorks's list of features:

Appointment Management
Charting
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Patient portal
Voice Recognition

eClinicalWorks Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% to 7%
Functionality
41
Compare
NextGen
ITQlick rating
4/5
Score
99/100
Pricing
2/10
License pricing
$549 per provider/month
Functionality
20
Practice
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider
Functionality
30
Review
AdvancedMD
ITQlick rating
3.9/5
Score
97/100
Pricing
3/10
License pricing
$729 per provider
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.