eClinicalWorks Review - why 3.4 stars?

eClinicalWorks Review
ITQlick Score: 97/100
ITQlick Rating:
(3.4/5)
Pricing: 5.2/10 - average cost
Category: Medical -> eClinicalWorks review
Ranking:Ranked 5 out of 643 Medical systems
Company: eClinicalWorks
Pricing: starts at $449 per provider/month + 2.9% of practice collections
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: eClinicalWorks pricing, eClinicalWorks alternatives
Shlomi LaviShlomi Lavi / updated: Mar 22, 2022

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What is eClinicalWorks?

eClinicalWorks is a cloud-based EHR and practice management software for clinics and health organizations. The software comes with the following features:
  • Telehealth: eClinicalWorks comes with the healow Telehealth Solutions to ensure providers can provide their service to their patients without border restrictions.
  • Electronic Health Records: This feature allows clinics to have comprehensive documentation and interoperability that positively enhances clinical operations.
  • Population Health Management: This feature helps medical practices of various types to deliver population health efficiently and effectively.
  • Patient Engagement: The eClinicalWorks patient engagement feature ensures helps clinics to provide their patients with easy and comprehensive access to healthcare as possible.
  • Revenue Cycle Management: The eClinicalWorks billing feature helps providers to bill for their service effectively.
eClinicalWorks is an EHR software founded in 1999 and headquartered in Westborough, MA, with about 5000 workers. The EHR software has been recognized many times, like the Frost & Sullivan 2017 North American Ambulatory Revenue Cycle Management Customer Value Leadership Award.

Who is it best for?

eClinicalWorks is suitable for physician practices, ACOs, out-patient departments of hospitals, clinics and health centers of various shapes and sizes. Grove Medical Associates and Urban Health Plan are some of the clients of eClinicalWorks.

Main features and functionalities

eClinicalWorks comes with electronic medical record, practice management, eClinicalMobile, eClinicalWorks P2P, patient portal, eClinicalMessenger, document management, referral management, easy to use dashboard, reporting, registry reporting, ePrescribing, billing implementation service and unlimited free webinars. The solution also offers faxing software, scanning software, ICD-9, ICD-10 solution at no extra cost.

What is the actual cost?

The license pricing information for eClinicalWorks is divided into 3 different categories, and they are the EHR Only which costs $449 per provider per month, the EHR with Practice Management which costs $599 per provider per month and the RCM as a Service which is charged at 2.9% of practice collections.

ITQlick pricing score is 5.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for eClinicalWorks. You can also find here pricing information from eClinicalWorks's website.

Pros

  • eClinicalWorks is designed with excellent patient engagement features
  • The software Tracking feature for CCM billing is easy and built into the system
  • The software is designed flexible and adaptable for different practices and size

Cons

  • Users complain that the software can be slow
  • The reporting on clinical data is not good
  • The electronic medical record solution’s customer support can be difficult to reach sometimes and needs improvement

How it stacks up?

Access a head to head analysis of eClinicalWorks vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
Advanced...
ITQlick rating
3.9/5
Score
97/100
Pricing
3/10
License pricing
$429 per provider/month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Medical system?

eClinicalWorks is ranked 5 out of 643 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of eClinicalWorks is 3.4 stars out of 5 and the total score is 97 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, eClinicalWorks makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access eClinicalWorks on your mobile/smart phone.

What should we ask during a demo session?

Differences between eClinicalWorks and alternatives?

The most popular alternatives to eClinicalWorks in 2022: NextGen Enterprise EHR, Practice fusion, WebPT, AdvancedMD, Athenahealth. Access the complete competitors analysis here - eClinicalWorks VS Medical Software alternatives.

Is eClinicalWorks right for you or your business?

eClinicalWorks is an electronic health record (EHR) and practice management solution that targets many healthcare organizations like independent and ambulatory practices. The software is designed to be used by 130,000 physicians in the US and 85,000 physicians around the globe. Some providers using this software are Adult Medicine of Lake County, Advocare, Amarillo Medical Specialists, Arkansas Heart Hospital, Bergen Neurology Consultants, Big Sur Health Center, etc.

List of categories

Medical
Allergy EMR
Cardiology EMR
CCHIT Certified EMR / EHR
Cloud Based EMR
Community Health Systems EHR
Dermatology EMR
E-Prescribing
Electronic Medical Records
Family Practice EMR
Gastroenterology EMR
Mac EMR and Medical Billing

List of features

Appointment Management
Charting
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Patient portal
Voice Recognition

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.