eClinicalWorks Review

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Last updated: Aug 13, 2019

eClinicalWorks Review

ITQlick rating
(3.4/5)

Starting from $449 Per month/user

eClinicalWorks is a practice management solution for healthcare providers. The solution offers a number of features that include a patient engagement tool that allows patients to engage better with their own he...

  • Categories (4/33):

    • Voice Recognition
    • Appointment Scheduling
    • Web-based Medical Billing
    • Web-Based EMR / EHR

Shlomi Lavi / updated: Aug 13, 2019

What is eClinicalWorks?

eClinicalWorks is a practice management solution for healthcare providers. The solution offers a number of features that include a patient engagement tool that allows patients to engage better with their own health. The solution also allows patients to book appointments online.

The device integration allows patients to capture structured data for past and current results. Additionally, the solution also offers First Virtual Assistant that enables a customer to use an EHR in a conversational manner.

Other key features include TeleVisits, patient portal, online health access among others. eClinicalWorks software is a product of eClinicalWorks Inc. which is a company based in the United States.

eClinicalWorks Average Rating -

The rating of eClinicalWorks is 3.4 stars. The rating is based on ITQlick expert review

eClinicalWorks Typical Customers

eClinicalWorks is suitable for physician practices, ACOs, out-patient departments of hospitals, clinics and health centers of various shapes and sizes. Grove Medical Associates and Urban Health Plan are some of the clients of eClinicalWorks.

eClinicalWorks Features

eClinicalWorks comes with electronic medical record, practice management, eClinicalMobile, eClinicalWorks P2P, patient portal, eClinicalMessenger, document management, referral management, easy to use dashboard, reporting, registry reporting, ePrescribing, billing implementation service and unlimited free webinars. The solution also offers faxing software, scanning software, ICD-9, ICD-10 solution at no extra cost.

eClinicalWorks 3 Pros

  • The system is easily customizable
  • The software is very cost-effective
  • The system is very flexible

eClinicalWorks 2 Cons

  • The technical support is horrible
  • The reporting on clinical data is not good

eClinicalWorks Alternatives

The two main competitors of eClinicalWorks include WRS Health and Pronto EMR Solutions. WRS Health is a web-based electronic health records solution while eClinicalWorks is a practice management solution for healthcare providers. Both WRS Health and eClinicalWorks are average in cost. Based on the online reviews, WRS Health has been awarded a 4-star rating while eClinicalWorks has been awarded a 3.5 rating.

WRS Health is ideal for small and midsize practices while eClinicalWorks is an ideal solution designed to support small, medium, and large practices. Pronto EMR is a mental health and behavioral electronic medical record software while eClinicalWorks is a practice management solution for healthcare providers.

Pronto EMR is a low cost software while eClinicalWorks is an average cost. While Pronto EMR offers deployment flexibility as it can either be installed on-premise or hosted on the cloud while eClinicalWorks solution can only be deployed on cloud. Based on the online reviews, Pronto EMR has been awarded a 4.5 -star rating while eClinicalWorks has been awarded a 3.5 rating.

eClinicalWorks Pricing Information

eClinicalWorks pricing can be said to be relatively low as compared to other solutions in the market. However, eClinicalWorks Inc. has not shared publicly the pricing information hence an interested client can request for a quote.

eClinicalWorks demo

25 questions to ask the vendor on eClinicalWorks demo

Is eClinicalWorks the right software for me?

eClinicalWorks is suitable for small, medium and large practices. It caters to multiple specialties including primary care offices, ambulatory surgical centers, health centers, hospitals, mobile clinics among others.

eClinicalWorks Categories

Voice Recognition
Appointment Scheduling
Web-based Medical Billing
Web-Based EMR / EHR
Urology EMR
Urgent Care EMR
Telemedicine
Radiology Systems (RIS)
Primary Care EHR
Practice Management
Pediatric
Patient Scheduling

Specifications

Company:
Address: NY, United States
Website:eClinicalWorks
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

eClinicalWorks Features

Appointment Management
Charting
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Patient portal
Voice Recognition

eClinicalWorks Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
eClinicalWorks
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$449 Per month/user
Hosting
On premise and Cloud
Functionality score
41
Fit small business
Fit medium business
Fit large business
Software review
AdvancedMD
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
100/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$729 Per provider
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
athenaClinicals
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
NextGen
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Kareo
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$75 Per month/user
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review