eClinicalWorks - Top Competitors (Feb 2023)

Shlomi Lavi / updated: Feb 17, 2023

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eClinicalWorks vs. Alternatives in 2024

eClinicalWorks faces competition from top healthcare industry EHR and practice management systems like PracticeSuite, Athenahealth, and NextGen. Here are how this EHR software compares with these close alternatives:

• Functionality: eClinicalWorks features Telehealth, Revenue Cycle Management, Patient Engagement, Electronic Health Record, and Patient Engagement. Compared to its alternatives, NextGen features Clinical Care, Financial Management, Patient Engagement, Population Health, and Connected Health. PracticeSuite features Telehealth, Practice Management, Revenue Cycle Management, and Patient Centered Engagement but lacks EHR seen in eClinicalWorks. Athenahealth features Electronic Health Records, Revenue Cycle Services, Patient Engagement, Population Health, and Telehealth.
• Customers/Industries: eClinicalWorks targets independent and ambulatory practices. Compared to its alternatives, NextGen targets extensive types of clinics, and some of them are Ambulatory Surgery, Behavioral Health, Cardiology, CHC/FQHC, Corrections. Dental, Dermatology, Gastroenterology, General Surgery, Geriatric, Multi-specialty, Neurology, Neurosurgery, OB/GYN, Ophthalmology, Optometry, Orthopedics, etc. PracticeSuite also targes a wide range of clinics like Endocrinology, Gastroenterology, Oncology, Nephrology, Obstetrics Gynecology OBGYN, Ophthalmology, Orthopedic, Otolaryngology ENT, Pain Medicine, Pulmonology, Plastic Surgery, Podiatry, Psychiatry, Radiology, Rheumatology, Urology, etc. Athenahealth targets Medical Practices, Internal and Family Medicine, Pediatrics, Cardiology, FQHC, Ob-Gyn, and Urgent Care clinics.
• Cost: eClinicalWorks has a license price starting from $449 per provider per month. Its close alternatives do not have their license pricing information made public. However, eClinicalWorks is cost-rated 2.6/5 (where 1-2.5 is low-cost, 2.6-3.9 is average-cost, 4-5 is high-cost), indicating that eClinicalWorks is an average cost EHR software compared to its alternatives.
• Cloud-based/On-premise: eClinicalWorks and its alternatives in the EHR and Practice Management industry are cloud-based systems.
• Support: eClinicalWorks has only a 24/7 support channel. Compared to its alternatives, Athenahealth has an Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), and Chat. PracticeSuite has almost the same support channels as Athenahealth but is missing the 24/7 live rep option, while NextGen lacks FAQs/Forum and Knowledge Base support channels.

eClinicalWorks's Free Alternative

ClinicOffice is a free practice management software that offers a range of features such as appointment scheduling, billing, and reporting. While it does not include EHR functionality, it can be a good fit for practices that already have an EHR system in place but need additional practice management features.

eClinicalWorks Best Alternative for Small Business

SimplePractice is a cloud-based EHR system that is designed for mental health professionals, but can be used by any small practice. It offers features such as appointment scheduling, patient management, and billing, as well as secure messaging and telehealth functionality. SimplePractice is known for its ease of use and affordability, and can be a good fit for small practices with limited resources.