C2Perform Review - why 4.4 stars?
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> C2Perform review |
Ranking: | Ranked 22 out of 240 Call Center systems |
Company: | EducationFolder |
Pricing: | starts at $15 per license/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | C2Perform pricing, C2Perform alternatives |
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Table of Contents
What is C2Perform?
EducationFolder, now C2Perform, is a performance management software for businesses to improve KPIs, refine and improve their coaching experience and sessions, create various contents, and drive continuous improvements insight. These functions allow for acceleration of employee performance, service commitments delivery, easy access to information, and increased workforce engagement.The software features learning management, quality assurance, knowledge management, and coaching. It was founded by Craig Preston in 2015, with headquarters in Roswell, Georgia, United States, and employee size of 11-50 persons.
Who is it best for?
The typical customers include the following business size: Medium and large size businesses.What is the actual cost?
C2Perform pricing plans consist of Core, Team, and Plus plans.The Core plan costs $15/user/month and features multiple notifications layers, certification and compliance management, and permission and role-based user management.
Team plan costs $20/user/month and features skills management, performance evaluation, and calibration process management.
Lastly, Plus plan costs $30/user a month and features error reporting, customizable dashboards, and compliance reporting.
ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for C2Perform. You can also find here pricing information from C2Perform's website.
Pros
- The software gives users insights on how to implement new strategies in educating coworkers
- It supports the management of disputes, quality processes, agent signoff, and calibration through its quality assurance module
- The software serves as a great tool for tracking employees
- It possesses various functions such as HR operations and LXD to suit the complex organizational needs
Cons
- Items location on the software interface can be made easier
- Expansion is needed on C2Perform Teaching feature to accommodate various styles
How it stacks up?
Access a head to head analysis of C2Perform vs alternative software solutions.Frequently Asked Questions (FAQs)
Is C2Perform right for you or your business?
The software is fit for small, medium, and large businesses. It suits organizations like call centers, educational institutions, insurance, and marketing. Middlesex University for Work-based Learning is one of C2Perform customers.List of categories
List of features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.