Enterprise 21 Review - why 4.5 stars?

Shlomi Lavi / updated: Jun 16, 2022

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What is Enterprise 21?

Enterprise 21 is a cloud-based enterprise resource planning that is developed to be used by individuals as well as by businesses that are either in the manufacturing businesses or that are doing distribution work. The solution is easy to sue for most of the users because it has been designed with an elegant user interface that makes it visible and clear for many users.

All the business operation sin n organization are all sorted through the software since it is designed to plan all through the enterprises. The main features available in the solution include CRM, supply chain management, and purchase order management among others.

Technology Group International is the name of the organization that has been developing and distributing Enterprise 21. The organization was started in the year 1990 and it is located in the united states.

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Who is it best for?

Enterprise 21 is focused on small and mid-range companies in the manufacturing and distribution industries and includes sectors such as Building and Construction Products, Chemicals, Consumer Packaged Goods, Electrical Components and Industrial Products. It can be deployed as both an on-premise and SaaS model based on customer requirements.

This solution is well suited for those companies looking to deal directly with the ERP vendor. This is because TGI adopts a unique delivery model in that it sells and implements its ERP solutions directly without a partner network to enable it to deliver a high quality of service to its customers.

Additionally its solution is offered as a full feature package and it is not modular based. This is important for those customers that want all the functionalities to be available from the start, but still want the flexibility to scale their software utilization to their business growth and requirements.

Customers for Enterprise 21 include Crane Creek Cycling Components, DCI Cheese Company, Lowry Computer Products, Nugo Nutrition, Pacific Southwest Sales and Therma-Tru Doors.

Main features and functionalities

Enterprise 21 provides a complete solution that delivers the core modules of order management, procurement & inventory, warehouse management and financials.

It also has integrated modules which include customer relationship management, project accounting as well as ecommerce which supports business-to-business (B2B) and business-to-customer (B2C) transactions. In addition there are business intelligence tools for analysis and monitoring with configurable KPIs and dashboards.

The product provides a comprehensive manufacturing module that covers process, discrete and mixed-mode manufacturing which includes make-to-stock, make-to-order, assemble-to-order, configure-to-order as well as repetitive manufacturing processes. In addition there is support for advanced planning, production scheduling and material requirements planning for both single and multi-facility manufacturing and distribution companies.

Enterprise 21 also offers a customer guarantee in the form of a money back software acceptance period during which if the customer is not happy the full licence fee will be refunded. Additionally the product is platform independent so customers can choose whatever server or ODBC compliant database they wish to operate on.

Finally the full source code of the application is provided on product purchase allowing the customer full control on how to manage and customize the application without the need of TGI if it so chooses. These options offer customers a great deal of flexibility and comfort with Enterprise 21.

What is the actual cost?

The cost of license starts at $3,500 per license. ITQlick pricing score is 8.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Enterprise 21. You can also find here pricing information from Enterprise 21's website.

Pros

• The price of this software is low and most of the people can afford it
• The solution has been designed with good and elegant user interferes that makes it easy to use the solution
• The customer support that is available is good and always responds to customer requests
• It is sold as a full featured model and not on a modular base
• Process, Discrete and Mixed-mode manufacturing are all supported by Enterprise 21

Cons

• Enterprise 21 cannot be integrated with other similar applications
• The users cannot customize the solution to be used in specific tasks
• Enterprise 21 does is only focused on the Manufacturing and Distribution verticals
• The lack of a partner network may limit the ability of Enterprise 21 to provide onsite support and consultancy
• Mobile Device support does not come standard with the product

How it stacks up?

Access a head to head analysis of Enterprise 21 vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Enterprise 21 right for you or your business?

Enterprise 21 is a cloud-based enterprise resource planning that is developed to be used by individuals as well as by businesses that are either in the manufacturing businesses or that are doing distribution work.