Enterprise Feedback Review - why 3.2 stars?
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| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 7/10 - high cost |
| Category: | Customer Experience Management -> Enterprise Feedback review |
| Ranking: | Ranked 1 out of 22 Customer Experience Management systems |
| Company: | Verint |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Enterprise Feedback pricing, Enterprise Feedback alternatives |
Shlomi Lavi / updated: Mar 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Enterprise Feedback?
Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions. The platform provides tools that enable users to capture, analyze, as well as respond to customer feedback across various channels.Enterprise Feedback Management software is designed and sold by Verint software Company which was established in 2002 and is headquartered in Huntington, New York. The core features of Enterprise Feedback Management include dashboards, multichannel collections, analytics, Data Import/Export, and reporting among others.
The system allows the users to capture input from customers across web, email, phone, SMS, as well as mobile channels and offers analysis and reporting across channels. It helps companies to get a deeper understanding of their customer behavior and the drivers behind the behavior.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for Enterprise Feedback.How it stacks up?
Access a head to head analysis of Enterprise Feedback vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is Enterprise Feedback right for you or your business?
Enterprise Feedback Management offers a customer engagement and feedback software solution tailored for businesses of all sizes from small to large ones. The software serves businesses in different industries including retail, wholesale and distribution, manufacturing, healthcare, education, governments and many more. it is tailored for teams and businesses that seek a platform for data analysis, especially in large data sets.List of categories
Survey Software
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.