Enterprise Service Desk - Top Competitors (May 2022)

Enterprise Service Desk Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Help Desk -> Enterprise Service Desk review -> Enterprise Service Desk competitors
Ranking:Ranked 16 out of 210 Help Desk systems
Company: ManageEngine
Pricing: starts at $10 per technician/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Enterprise Service Desk review, Enterprise Service Desk pricing guide
Shlomi LaviShlomi Lavi / updated: May 22, 2022

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Enterprise Service Desk vs. Alternatives in 2023

The potential alternatives for Enterprise Service Desk are JIRA Service Desk, GoToAssist and Samanage.

Enterprise Service Desk alternatives - for small & large Business

Here are the top 4 alternatives to Enterprise Service Desk that are worth checking out: Freshdesk for SMBs, SolarWinds for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Enterpri...
ITQlick rating
4/5
Score
84/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
14
Best for SMBs
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
Best for Enterprise
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Growing
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Free version
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.