ePAC Review

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Last updated: Apr 09, 2019

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ePAC Review

ITQlick rating
(4/5)

Starting from $99 Per month/user

ePAC is both cloud-based and on-premise computer maintenance management software that provides solutions for client-server, web-based and mobile applications. ePAC is a reliable solution whose focus is both per

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What is ePAC? Updated: Apr 09, 2019

ePAC is both cloud-based and on-premise computer maintenance management software that provides solutions for client-server, web-based and mobile applications. ePAC is a reliable solution whose focus is both performance and preventive maintenance as it facilitates reliability in operations.

One of the key features of ePAC is the eased integration with the underlying ERP and financial systems of the organization. The software is also scalable, and so, it can be able to fit in a business of any size, from a single facility to multiple location businesses. ePAC is a software product of ePAC Software Technologies that was founded in 1998 in the United States. ePAC is ideal for any business size ranging from small to enterprise level.

ePAC Average Rating -

The rating of ePAC is 4 stars. The rating is based on ITQlick experts review

ePAC Typical Customers

EPac is focused on the manufacturing, government, energy, health care, hospitality and service industries. It is scalable for all sizes of business and is available as an on premise, hosted or SaaS delivery model.

The solution is best suited for those companies who are focused on ensuring the reliability and productivity of their assets. EPac can support the full operations of a maintenance organization that includes asset management, work order & inventory management, preventive maintenance planning, requisitions & purchasing, as well as management of technicians and field personnel.

EPac is also best for companies that need to measure their performance and this is done through the inclusion of a maintenance performance index for an organization. The index is composed of performance categories such as reliability, workforce productivity, customer service, financial performance & materials management. Each category has defined metrics which the company can assign values based on their performance objectives. EPac then determines actual values for each metric and then calculates the composite percentage score. This provides a clear picture of how well maintenance organizations are achieving their goals as well as where they might need to improve.

Current customers of EPac include Atlanta International Airport, Raytheon, Ceramatic, Goodrich Corporation and McFarland Clinic PC.

ePAC Features

EPac is designed to support both multi-site and multi-plant maintenance organizations. The inventory module in EPac covers multiple location storerooms with requisition forecasting, critical spare tracking, order to stock conversion as well as an assets bill of materials. Work Order management is focused on Reliability Centered Maintenance & Root Cause Analysis so that there can be automated requisitioning based on the Work Order.

There is also support for detailed Preventive Maintenance planning & scheduling to ensure down time is minimized. In addition Asset Management includes critical asset definition, asset tracking & asset hierarchy based on product rankings. Then there is Resource Management that includes employee skills definition, training & certification tracking as well as rates & productivity monitoring.

There are numerous standard reports in EPac available for review and KPI analysis, as well as an option for ad-hoc and user defined reporting. In addition the product supports access via web client or mobile device to allow real time flow of information between field personnel, plant employees, supervisors and managers. Finally the software is built on the Microsoft .Net technology platform that allows EPac to integrate with other third party software.

ePAC 5 Pros

  • EPac is available as an on premise, hosted or SaaS delivery model
  • The product supports integration with multiple third party software
  • EPac provides a maintenance performance index to provide organizations a clear view of how well they are meeting their maintenance performance objectives
  • Mobile device access of the application is offered by EPac
  • The solution is scalable for all sizes of business

ePAC 2 Cons

  • EPac does not offer a free trial of the product
  • The software does not support user driven customization of the product

ePAC Alternatives

The two main competitors of ePAC are Maintenance Connection and eMaint CMMS. Maintenance Connection is a cloud-based maintenance management software with feature-rich tools for the Manufacturing, Construction, Education industries, among others, while ePAC is both cloud-based and on-premise computer maintenance management software that provides solutions for client-server, web-based and mobile applications.

Maintenance Connection offers support online and during business hours, while ePAC offers support during business hours. With Maintenance Connection, training is handled through documentation, Webinars, live-online, and in-person session, whereas with ePAC, training is conducted through live-online and in-person sessions.

eMaint CMMS is a cloud-based Computerized Maintenance Management Software that is focused on improving the maintenance operations, equipment, resources, as well as compliance, while ePAC is both cloud-based and on-premise computer maintenance management software that provides solutions for client-server, web-based and mobile applications.

eMaint CMMS offers support online and during business hours, while ePAC offers support during business hours. With eMaint CMMS, training is handled through documentation, Webinars, live-online, and in-person session, whereas with ePAC, training is conducted through live-online and in-person sessions.

ePAC Pricing Information

The price depends on the deployment option and it is only available by request

ePAC demo

25 questions to ask the vendor on ePAC demo

Is ePAC the right software for me?

ePAC is perfect for small businesses, mid-size businesses, and enterprises. The software was developed by maintenance people for maintenance people in various fields. The software can be of great use in fields such as Manufacturing, government, Education, Recreation, Property Management, and the Public Sector. The main target markets include Middle-East and Africa, Asia, Australia, Brazil, and Canada.


ePAC Categories

Work Order Management
Web-Based CMMS
Preventive Maintenance
Predictive Maintenance
Equipment Maintenance
Enterprise Asset Management
EAM
CMMS
Asset Tracking
Inventory Management
Asset management
Inventory Management

Specifications

Company:
Address: USA
Website:ePAC
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux


ePAC Features

Customizable Applications
Maintenance Overview
Space Planning
Streamlined Work Orders
Web Portal
Asset Management
Custom User Interface
Customizable Reports
Inventory Management
Maintenance Management
Maintenance Scheduling
Preventive Maintenance
Reporting & Analytics
Work Order Management
Work Order Management


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ePAC Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
ePAC
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$99 Per month/user
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
MIR-RT
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$5,000 Per license
Hosting
Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
eMaint
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$33 Per month/user
Hosting
On premise and Cloud
Functionality score
21
Fit small business
Fit medium business
Fit large business
Software review
TechWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Corrigo
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review