ePASS Review - why 3.7 stars?

ePASS Review
ITQlick Score: 89/100
ITQlick Rating: (3.7/5)
Pricing: 5.2/10 - average cost
Category: Retail & POS -> ePASS
Ranking:Ranked 25 out of 430 Retail & POS systems
Company: Bravura Solutions
Pricing: starts at $18.50 per license
Typical customers: Start up, Small business, Medium business
Platforms: Desktop
Links: ePASS pricing, ePASS alternatives

Shlomi LaviShlomi Lavi / updated: Apr 11, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is ePASS and its features?

ePASS is retail & POS enterprise software designed to offer solutions that are customized for appliance, electronic, and furniture industries. The software comes with features such as:
  • Sales & service: ePass comes with a complete set of tools for managing both the Sales and Service divisions. When issuing a service ticket, this tool provides the ability to quickly locate the sales, warranty, and past service history of a customer which is crucial in any service objective of achieving as many complete first calls as possible.
  • Purchasing Tools: this feature enables the ability to quickly understand what is required for just-in-time ordering–customer fulfillment, reporting on min/max levels and what is required for stock, predicting POs to suppliers, and making smarter purchasing decisions based on past purchasing analyses.
  • Fully Integrated Accounting: ePASS includes all the receivables, payables, check printing, financials, and profit and loss statements of retailers.
  • Multi-Branch/Profit Center Setup: Retailers can set up and operate many branches with ease to generate precise profit and loss financial statements for each branch. Allow or restrict as much freedom as possible inside the branches based on departments, sales divisions, and the over 1400+ securities.
  • Tool Box: Copying, dividing, and merging bills, splitting histories, merging accounts, and other tools to make the process simpler. Notepads and audit trails are used to keep track of everything that happens with a transaction or job.
ePASS is a retail and POS software that started in 1978. The company is headquartered in BURNABY, British Columbia, Canada. The company has a workforce of up to 50 employees.

What is ePASS rating?

The rating of ePASS is 3.7 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ePASS?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such domains as furniture stores, automation and manufacturing, appliance and furniture stores, and others. Some notable clients of the software include Dependable Appliance Co, Don Appliances, and others.

Is it easy to use?

Yes, ePASS makes it fairly easy to use. This product is user friendly and intuitive.

Is ePASS cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ePASS can't be accessed on mobile, you would need to access it from your computer.

Is ePASS the best Retail & POS system?

ePASS is ranked 25 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

Important point of sale capabilities offered by ePASS include credit card processing, receipt printing, special orders, sales commissions, mobile POS, gift cards and discounts, and barcode scanning. It offers a variety of useful customer management services including loyalty rewards program, email marketing, targeted mailing lists, salesperson history, customer information database, and payment and purchase history.

ePASS facilitates creation and customization of a variety of reports including inventory reports, sales reports, purchase reports, and daily closing reports. Other important capabilities of the platform include accounts payable and receivable management, general ledger, sales audit, inventory classification and forecasting, serial number assignment, automated ordering, and others.

What are ePASS's pros? (3 Pros)

  • ePASS facilitates the creation and customization of a variety of reports
  • The software can scale with its users to enterprise levels
  • The software is feature-rich

What are ePASS's cons? (1 cons)

  • Limited support channels

Who are their main alternatives?

ePASS competes with other retail and POS systems like ShopKeep by Lightspeed, NetSuite SuiteCommerce, Epos Now, and Rain Retail Software. We will compare these retail and POS systems in some specific aspects below.
  • Functionality: ePASS offers features like Sales & Service, Purchasing Tools, Fully Integrated Accounting, Multi Branch/Profit Center Setup, Tool Box, Signature Capture, Accounting Management, Bar Code Scanning, Customer History, Customer Management, Discounts, eCommerce, Employee Management, Gift Cards, Inventory Management, Mobile POS Capability, Price Lookup, Print Receipt, Reporting, Revenue Totals, Sales Commissions, etc. ShopKeep by Lightspeed offers features like Item Import, Catalogs, Multiple Product Variants, Vendor Purchase Orders, Item Types, Retail Analytics, Real-Time Data, Accounting Integrations, Employee Tracking, Exportable Reports, Remote Reporting, Inventory Tracking, Reporting, Gift cards, Transfers, Centralized Customer Data (available in ePASS), Mobile Payments, Payment Methods, Customer Forum, Account History, etc.

    NetSuite SuiteCommerce offers features like Full-Featured Mobile POS, Enhanced Customer Profiles, Order & Inventory Management, Dynamic Merchandising, Access and Permissions, Real-Time Sales Reporting, CRM (available in ePASS and ShopKeep), Data Security, Email Marketing, Inventory Management, Kitting, Mobile Access, Multi-Channel, etc. Epos Now offers features like Retail Point of Sale​​, Real-time Inventory Management​, Powerful Reporting​, Flexible Payment Options​, Ecommerce Integrations​, Multiple Stores Capability​, Expert Advice, 24/7 Support​​, 1-on-1 Onboarding​, Billing & Invoicing, Credit Card Processing, Customer Accounts, Customer Management, Data Synchronization, Gift Card Management, Inventory Management (available in NetSuite), Inventory Tracking, etc. Rain Retail Software offers features like Custom Pages, Streamlined Check-Out for Securing Sales, Inventory Management, Online & In-Store Rewards Tracking, Reporting Tools (available in Epos), Automated Email & Text Marketing, Facebook & Google review Invites, Targeted Customer Remarketing, etc.
  • Customers/Industries: ePASS has customers like Don Appliances, Goemans Appliances, Alpine Appliance Installation LTD, Total Appliance Service INC, Wilcox Southern Texas Furniture Stores, etc. Shopkeep by Lightspeed targets retails in Apparel, Bike, CBD, Electronics, Gift Stores, Health, Home décor, Jewelry, Liquor, Pet, Sporting Goods, Toys, Vape, Bar, Café, Full service, Hotel, Quick service, etc. Epos targets retail in Apparel stores, Convenience stores, Electronics stores, Gift Shop, Vape stores, Liquor stores, Barber Shop, Bike Shop, Bookstore, Car Wash POS systems, Flower Shop, Garden Center, Golf Course, Grocery stores, Jewelry stores, Nail Salon, Pet Store, etc.

    NetSuite SuiteCommerce has customers like Macks Prairie Wings, University of Oregon, University of Texas, Cornell Store, etc. Rain Retail Software targets retail in Music, Boutiques, Crafts, Outdoors, Dives, Toys, Ski shops, Jewelry stores, Bike Shops, Surf Shops, Music Stores, Boutique, Craft Stores, Dive Shop, Toy Store, Outdoor Store, Quilt & Fabric, etc.
  • Cost: The license cost information for ePASS, Rain Retail Software, and NetSuite SuiteCommerce are unavailable. Shopkeep by Lightspeed starts at $69 per month on annual billing and $79 monthly. Epos offers a complete solution for only $449.
  • Cloud-based/On-premise: All alternatives of ePass are cloud-based.
  • Scalability: ePASS, NetSuite, and Epos can accommodate retail organizations of all sizes.
  • Support: NetSuite SuiteCommerce and ShopKeep by Lightspeed offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Epos Now offers all support channels of NetSuite except Knowledge Base and FAQs/Forum.

What is the cost of ePASS?

The cost of license starts at $18.50 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ePASS. You can also find here pricing information from ePASS's website.

What should you ask Bravura Solutions during a demo session? (65 questions)

Schedule a demo with ePASS and access 65 must ask questions for the vendor while watching ePASS in action. Visit the vendor's website here.

Where ePASS is used?

Retailers looking for a retail and POS system that allows them to give their clients exceptional value in software and a great level of assistance in both sales and service and allow them to do the same with their customers will find ePass to be a good fit. Totem Appliance, Tasco, Midland Appliance By Design, DelSol Furniture & Mattress, F.W.Black LTD, Jones Appliance & TV, FreidMans Home Experience, Jarvis Appliance, and more companies use ePASS.

List of categories

Point of sale

List of features

Accounting Management
Bar Code Scanning
Customer History
Customer Management
Employee Management
Gift Cards
Inventory Management
Mobile POS Capability
Price Lookup
Print Receipt
Revenue Totals
Sales Commissions

ePASS Vs. Alternatives

ITQlick rating
License pricing
ITQlick rating
License pricing
$18.50 per license
ITQlick rating
License pricing
$49 per month
ITQlick rating
License pricing
$99 per license
ITQlick rating
License pricing
Pricing not available
Epos Now
ITQlick rating
License pricing
$39 per user/month

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.