Epic EHR Review - why 4.3 stars?

EpicCare EMR Review
ITQlick Score: 91/100
ITQlick Rating:
Pricing: 9.4/10 - high cost
Category: Medical -> Epic EHR review
Ranking:Ranked 24 out of 693 Medical systems
Company: Epic Systems
Pricing: starts at $1,200 per year
Typical customers: Large business
Platforms: Desktop, Mobile, Cloud
Links: Epic EHR pricing, Epic EHR alternatives
Shlomi LaviShlomi Lavi / updated: Feb 21, 2023

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What is Epic EHR?

EpicCare is a state-of-the-art Electronic Medical Record (EMR) software that is designed to streamline healthcare operations and facilitate patient care. It is a comprehensive software solution that offers a range of features that cater to healthcare providers and organizations of all sizes.

EpicCare is primarily designed for healthcare providers, hospitals, and clinics. It offers an efficient and user-friendly platform for managing patient records, tracking patient progress, and streamlining clinical workflows. The software is widely used by healthcare professionals in the US and worldwide, and it has received high praise for its functionality and user experience.

One of the key features of EpicCare is its ability to integrate patient information from various sources, including labs, imaging, and medication records. This feature enables healthcare providers to view a patient's complete medical history in one place, which helps them make informed decisions about patient care. Another important feature is its real-time reporting and analytics capabilities, which help healthcare providers monitor patient outcomes and optimize treatment plans.

EpicCare is also known for its patient engagement features, which include a patient portal that allows patients to access their medical records, request prescription refills, and communicate with their healthcare provider. This feature helps healthcare providers maintain a stronger relationship with their patients and encourages patients to take an active role in their healthcare.

EpicCare was established in 1979 in Verona, Wisconsin, a city located just outside of Madison. The company has grown significantly over the years and currently has over 10,000 employees. The software is used by more than 250 healthcare organizations, including some of the largest hospitals in the US.

EpicCare is a popular choice among healthcare providers because of its flexibility and ability to adapt to the specific needs of each organization. The software can be customized to meet the unique requirements of different specialties and clinical workflows, and it is continuously updated with new features and capabilities to stay ahead of the ever-changing healthcare landscape.

Overall, EpicCare is a powerful and user-friendly EMR software that offers a range of features to help healthcare providers streamline their operations and improve patient care. With its strong track record and ongoing commitment to innovation, EpicCare is likely to remain a leading player in the healthcare software market for years to come.

Who is it best for?

EpicCare is primarily used in the healthcare industry and serves a wide range of healthcare organizations, including hospitals, clinics, and other healthcare providers. The software is known for its flexibility and adaptability to meet the unique needs of each organization. Here are some typical customers who use EpicCare EMR Medical software:

  1. Academic Medical Centers - Many academic medical centers across the country use EpicCare EMR software, including the University of Wisconsin-Madison, the University of California, San Francisco, and the University of Pennsylvania.

  2. Health Systems - Large health systems, such as Kaiser Permanente, Mayo Clinic, and the Cleveland Clinic, use EpicCare to manage their clinical operations.

  3. Community Hospitals - Community hospitals, such as the ThedaCare health system in Wisconsin and New York-Presbyterian's community hospitals in New York City, use EpicCare to manage patient care.

  4. Ambulatory Care - Ambulatory care providers, such as the Massachusetts General Hospital Outpatient Psychiatry Clinic, use EpicCare to manage patient records and facilitate communication between healthcare providers.

  5. Specialty Care Providers - Specialty care providers, such as the Cancer Treatment Centers of America, use EpicCare to manage patient records and improve care coordination among healthcare providers.

Overall, EpicCare EMR software is used by a wide range of healthcare organizations, from small clinics to large academic medical centers and health systems. Its flexibility and adaptability to meet the unique needs of each organization make it a popular choice for healthcare providers looking to streamline their operations and improve patient care.

Main features and functionalities

If you are in the healthcare industry, EpicCare EMR Medical software can help your business in a number of ways. Here are some examples:

  1. Improved patient care - EpicCare allows healthcare providers to access a patient's complete medical history, including lab results, imaging, and medication records. This comprehensive view of a patient's health enables providers to make more informed decisions about patient care, leading to improved outcomes and better patient experiences.

  2. Streamlined clinical workflows - EpicCare automates many of the clinical workflows that were previously manual, reducing the administrative burden on healthcare providers. This saves time and resources, enabling providers to focus on patient care and improving the overall efficiency of your business.

  3. Better patient engagement - EpicCare includes a patient portal that allows patients to access their medical records, communicate with their healthcare provider, and request prescription refills. This increases patient engagement and encourages patients to take a more active role in their healthcare, leading to better health outcomes.

  4. Enhanced data analytics - EpicCare includes real-time reporting and analytics capabilities, enabling healthcare providers to monitor patient outcomes and optimize treatment plans. This feature can help your business identify areas for improvement and make data-driven decisions to improve patient care and outcomes.

  5. Customizable to your business needs - EpicCare is highly customizable, enabling your business to tailor the software to your specific needs and clinical workflows. This means you can use the software to improve the specific areas of your business that need it the most.

Overall, EpicCare EMR Medical software can help your business by improving patient care, streamlining clinical workflows, enhancing patient engagement, providing better data analytics, and customizing to your business needs. By using EpicCare, you can improve the efficiency and effectiveness of your healthcare organization, leading to better patient outcomes and a more successful business.

What is the actual cost?

There are several different pricing plans available for EpicCare, including the following:

  • Per-Provider Pricing: This plan charges a fee for each provider (e.g., doctor, nurse, etc.) who uses the system. The fee is based on the provider role and the number of patients they see.
  • Per-Patient Pricing: This plan charges a fee for each patient who has an active record in the system. The fee may be based on the number of visits or the complexity of the patient care.
  • Per-Encounter Pricing: This plan charges a fee for each encounter (e.g., office visit, hospital stay, etc.) recorded in the system. The fee may be based on the type of encounter or the complexity of the care provided.
  • Flat Fee Pricing: This plan charges a fixed fee for the use of the system, regardless of the number of providers, patients, or encounters.

ITQlick pricing score is 9.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Epic EHR.

Pros

  • Robust feature set: EpicCare offers a comprehensive suite of features, including electronic health records, billing, appointment scheduling, and patient charting. This makes it a one-stop-shop for healthcare providers, which can save time and streamline workflows.
  • Established reputation: EpicCare has been around since 1979 and has established a strong reputation in the healthcare industry. Its large customer base and track record of success make it a reliable choice for healthcare providers.
  • Scalability: EpicCare is designed to scale with the needs of healthcare providers, from small clinics to large hospital systems. This makes it a flexible solution that can adapt to the changing needs of the business over time.

Cons

  • High cost: EpicCare can be expensive, particularly for smaller healthcare practices. The cost of implementation and ongoing maintenance can be a barrier for some practices.
  • Steep learning curve: EpicCare is a complex software platform, and it can take time and resources to train staff and get up to speed. This can be a disadvantage for smaller practices that may not have as much time and resources to dedicate to training.
  • Closed system: EpicCare is a closed system, which means it is not as easily customizable as some of its competitors. This can be a disadvantage for practices that need more flexibility in their software solutions.

How it stacks up?

Access a head to head analysis of Epic EHR vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Epic EHR
ITQlick rating
4.3/5
Score
91/100
Pricing
9.4/10
License pricing
$1,200 per year
Functionality
10
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41

Frequently Asked Questions (FAQs)

Is it the best Medical system?

Epic EHR is ranked 24 out of 693 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of Epic EHR is 4.3 stars out of 5 and the total score is 91 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Epic EHR makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Epic EHR on your mobile/smart phone.

What should we ask during a demo session?

Differences between Epic EHR and alternatives?

The most popular alternatives to Epic EHR in 2023: NextGen Enterprise EHR, Practice fusion, WebPT, eClinicalWorks, AdvancedMD. Access the complete competitors analysis here - Epic EHR VS Medical Software alternatives.

Is Epic EHR right for you or your business?

EpicCare EMR is suitable for organizations within the healthcare sector, seeking to digitize their patient records. Also, it is ideal for both midsize businesses as well as enterprises. EpicCare EMR serves hospitals, health providers, clinics, medical facilities, academic centers, independent medical practices, home care providers, and specialty groups.

List of categories

Medical
Electronic Medical Records
Medical
Patient Portal
Appointment Scheduling

List of features

Appointment Management
HIPAA Compliant
Patient portal
Voice Recognition

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.