Epicor HCM Review

Shlomi Lavi / updated: Jul 14, 2020

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What is Epicor HCM Used For?

Epicor HCM is a cloud-based HCM solution which helps automate and HR processes in midsize and enterprise-level companies. The solution enables the user to manage, track and analyze all your employee data. It integrates human capital management and talent management solutions.

The solution offers tools to support HR capabilities and provides additional modules for training & development, performance management, position control, timesheets, candidate self-service & mobile employee and manager self-service. It covers the entire employee lifecycle from application to retirement.

The employee connects feature lets the employees submit as well as view their time-off requests. The user can build and publish open positions on different job portals. It also helps monitor and records the performance of employees, organizes training programs and manages the HR budget among others.

Average Rating -

The rating of Epicor HCM is 3.8 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Epicor HCM is ideal for small to big companies that would like to improve the management of their human resources. While various industries can take advantage of its use, those that are in the field of services, retail, distribution and manufacturing would benefit from it the most. Some of the companies that use Epicor are Waterfurnace, Symmetry Medical, General Dynamics and Ace Clearwater.

Features

Epicor HCM has everything that an HR administrator needs to manage human resources in the company. From basic HR functions of keeping employee data to the administration of benefits, all of these can be done in this tool.

It also comes with a performance management feature that lets you manage the business goals, create appraisal documents and reviews. You can also ensure that employees have the resources and trainings they need with the training and development management feature. Project allocations, overtimes and tracking of hours worked and absences can also be performed. Employees can also use this application to manage their profile, check their benefits, request time offs and enroll in the training courses they need to take. Job applicants can use it to send in their online application, as well as answer questions for the hiring process.

Epicor HCM 5 Pros

• Epicor HCM has a simple and easy to navigate interface that does not require much training to learn how to use
• Offers powerful tools that human resources administrators would find very helpful allowing them to access everything they need in one location
• Comes with a toll free number that customers can call in case they need help with the application
• Allows employees to access vital information about their job, benefits, as well as let them take suitable online courses
• Serves as a tool for getting applications from those who would like to apply for a job in the company allowing HR to easily find the right people

Epicor HCM 2 Cons

• Epicor HCM does not have available information regarding their pricing plans requiring customers to request a quote to get this data
• Does not come with automatic back up of information, which other human resource management system offers

Competitors & Alternatives

The two main competitors of Epicor HCM include bswift and LightWork Talent Management Software. Bswift is cloud-based HR solution just like Epicor HCM. Epicor HCM is a product of Epicor Software which was founded in 1972 in the United States and on the other hand bswift is a product of bswift which began in 1996 and based in the United States.

Both bswift and Epicor HCM are a high-cost solution. Epicor HCM caters to the medium and large size enterprises, but bswift cater to the large enterprises. Both LightWork talent management Software and Epicor HCM are cloud-based human resources solution for midsize and large enterprises.

LightWork Talent Management software is a product of LightWork Software which was founded in 1993 and is based in the United States and on the other hand Epicor HCM is a product of Epicor Software which was founded in 1972 in the United States.

Both LightWork Talent Management and Epicor HCM offers support online and during business hours. LightWork Talent Management offers training via live online, and in comparison, Epicor HCM offers training via documentation, webinars, live online and in-person.

Epicor HCM Pricing Information

The experts at ITQlick has reviewed Epicor HCM pricing and gave the software a total cost of ownership (TCO) rating of 10 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Epicor HCM in action

Is it the right software for you?

Epicor HCM is ideal for medium size and large enterprises. It caters to various industries such as manufacturing, service and distribution industries. It serves markets such as Middle-East, Asia, Africa, Brazil, Australia, China, Canada, India, Europe, Mexico, , Japan, Latin America, the United Kingdom, and the United States.

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Epicor HCM Categories

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Specifications

Company:	Epicor Software Corporation
Address:	Dublin, CA
Customers:	Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile, Cloud
Operating Systems:	Mac OS, Windows, Linux

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Epicor HCM Features