Epicor HCM Review - why 3.8 stars?

Epicor HCM Review
ITQlick Score: 92/100
ITQlick Rating: (3.8/5)
Pricing: 10/10 - high cost
Category: Human Resources -> Epicor HCM
Ranking:Ranked 10 out of 533 Human Resources systems
Company: Epicor Software Corporation
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Epicor HCM pricing, Epicor HCM alternatives
Shlomi LaviShlomi Lavi / updated: May 01, 2021

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What is Epicor HCM?

Epicor HCM is a cloud-based HCM solution which helps automate and HR processes in midsize and enterprise-level companies. The solution enables the user to manage, track and analyze all your employee data. It integrates human capital management and talent management solutions.

The solution offers tools to support HR capabilities and provides additional modules for training & development, performance management, position control, timesheets, candidate self-service & mobile employee and manager self-service. It covers the entire employee lifecycle from application to retirement.

The employee connects feature lets the employees submit as well as view their time-off requests. The user can build and publish open positions on different job portals. It also helps monitor and records the performance of employees, organizes training programs and manages the HR budget among others.

What is Epicor HCM rating? ()

The rating of Epicor HCM is 3.8 stars out of 5 and the total score is 92 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Epicor HCM's typical customers?

Epicor HCM is ideal for small to big companies that would like to improve the management of their human resources. While various industries can take advantage of its use, those that are in the field of services, retail, distribution and manufacturing would benefit from it the most. Some of the companies that use Epicor are Waterfurnace, Symmetry Medical, General Dynamics and Ace Clearwater.

Is Epicor HCM the best Human Resources?

Epicor HCM is ranked 10 out of 533 software in their category (Human Resources systems).

What are their main features and functionalities?

Epicor HCM has everything that an HR administrator needs to manage human resources in the company. From basic HR functions of keeping employee data to the administration of benefits, all of these can be done in this tool.

It also comes with a performance management feature that lets you manage the business goals, create appraisal documents and reviews. You can also ensure that employees have the resources and trainings they need with the training and development management feature. Project allocations, overtimes and tracking of hours worked and absences can also be performed. Employees can also use this application to manage their profile, check their benefits, request time offs and enroll in the training courses they need to take. Job applicants can use it to send in their online application, as well as answer questions for the hiring process.

What are Epicor HCM's pros? (5 Pros)

  • Epicor HCM has a simple and easy to navigate interface that does not require much training to learn how to use
  • Offers powerful tools that human resources administrators would find very helpful allowing them to access everything they need in one location
  • Comes with a toll free number that customers can call in case they need help with the application
  • Allows employees to access vital information about their job, benefits, as well as let them take suitable online courses
  • Serves as a tool for getting applications from those who would like to apply for a job in the company allowing HR to easily find the right people

What are Epicor HCM's cons? (2 cons)

  • Epicor HCM does not have available information regarding their pricing plans requiring customers to request a quote to get this data
  • Does not come with automatic back up of information, which other human resource management system offers

Who are their main alternatives?

The two main competitors of Epicor HCM include bswift and LightWork Talent Management Software. Bswift is cloud-based HR solution just like Epicor HCM. Epicor HCM is a product of Epicor Software which was founded in 1972 in the United States and on the other hand bswift is a product of bswift which began in 1996 and based in the United States.

Both bswift and Epicor HCM are a high-cost solution. Epicor HCM caters to the medium and large size enterprises, but bswift cater to the large enterprises. Both LightWork talent management Software and Epicor HCM are cloud-based human resources solution for midsize and large enterprises.

LightWork Talent Management software is a product of LightWork Software which was founded in 1993 and is based in the United States and on the other hand Epicor HCM is a product of Epicor Software which was founded in 1972 in the United States.

Both LightWork Talent Management and Epicor HCM offers support online and during business hours. LightWork Talent Management offers training via live online, and in comparison, Epicor HCM offers training via documentation, webinars, live online and in-person.

What is the cost of Epicor HCM?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 10 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Epicor HCM

What should you ask Epicor Software Corporation during a demo session? (65 questions)

Schedule a demo with Epicor HCM and access 65 must ask questions for the vendor while watching Epicor HCM in action.

Is it the right software for you?

Epicor HCM is ideal for medium size and large enterprises. It caters to various industries such as manufacturing, service and distribution industries. It serves markets such as Middle-East, Asia, Africa, Brazil, Australia, China, Canada, India, Europe, Mexico, , Japan, Latin America, the United Kingdom, and the United States.

List of categories

Human Resources
Applicant Tracking
Attendance Tracking
Benefits Administration
Compensation Management
Employee Recognition
Employee Scheduling
Employee Onboarding
Travel Management
LMS
Video Interview
Payroll

List of features

Appraisal Performance
Benefits Administration
Employee Self-Service
HR Management
LMS
Payroll
Performance Record
Recruiting
Software Customization
Timesheet

Epicor HCM Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.