Epicor HCM Review - why 3.8 stars?

Shlomi Lavi / updated: Mar 11, 2022

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What is Epicor HCM?

Epicor HCM is a cloud-based human resources software designed to enable end-users to Track, Manage, and analyze all their employee data from their application to retirement. The software comes with features such as:

• Recruitment & Candidate Self-Service: This feature makes it easy for candidates to find and apply for open positions. HR professionals can also find and review qualified applicants within your talent pool.
• Core Human Resources: Epicor HCM provides necessary tools to maintain employee data. This feature helps HR professionals efficiently administer recruiting, onboarding, benefits, performance management, and career development.
• Benefits Administration & Open Enrollment: With this feature, HR professionals can empower their employees to make informed and cost-effective benefit selections with online open enrollment. They can also ensure the accuracy of insurance payments with carrier connectivity.
• Performance & Goals Management: HR professionals can go paperless with online appraisals and gather relevant performance feedback. They can also manage & monitor goals, performance expectations, and employee competencies.
• Employee Training & Development: Epicor HCM helps HR professionals to establish development plans, manage skill and competency-based training & development programs. They can also identify needs, automatically assign employee goals, and maintain registrations and scheduling.

Epicor HCM is a human resources software that started in 1972. The company is headquartered in Austin, TX, United States. The company has a workforce of up to 5000 employees.

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Who is it best for?

Epicor HCM is ideal for small to big companies that would like to improve the management of their human resources. While various industries can take advantage of its use, those that are in the field of services, retail, distribution and manufacturing would benefit from it the most. Some of the companies that use Epicor are Waterfurnace, Symmetry Medical, General Dynamics and Ace Clearwater.

Main features and functionalities

Epicor HCM has everything that an HR administrator needs to manage human resources in the company. From basic HR functions of keeping employee data to the administration of benefits, all of these can be done in this tool.

It also comes with a performance management feature that lets you manage the business goals, create appraisal documents and reviews. You can also ensure that employees have the resources and trainings they need with the training and development management feature. Project allocations, overtimes and tracking of hours worked and absences can also be performed. Employees can also use this application to manage their profile, check their benefits, request time offs and enroll in the training courses they need to take. Job applicants can use it to send in their online application, as well as answer questions for the hiring process.

What is the actual cost?

ITQlick pricing score is 10 out of 10 (10 is most expensive). Access ITQlick pricing guide for Epicor HCM.

Pros

• Epicor HCM is a user-friendly HR system that is easy to navigate
• The data is presented on the software is clear and easy to locate
• The software offers an optimal scheduling tool
• Allows employees to access vital information about their job, benefits, as well as let them take suitable online courses
• Serves as a tool for getting applications from those who would like to apply for a job in the company allowing HR to easily find the right people

Cons

• Users complain of the inability of the software to scale their businesses
• Does not come with automatic back up of information, which other human resource management system offers
• Epicor HCM does not offer free trial
• No social media integration, which could have help better in finding the right people for specific positions

How it stacks up?

Access a head to head analysis of Epicor HCM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Epicor HCM right for you or your business?

Epicor HCM is an HR system that helps end-users maintain all their employee-related data in a single database. Customers seeking an HR system that comes with standard reports and flexible reporting tools that enable them to create custom reports will fit well with Epicor HCM. Examples of customers using Epicor HCM are California fish grill, Eagle Productive Solutions, Fed Nat Insurance Company, The Companies of MGA, Building Local Promise, Reval, Safebuilt, StepStone, WesTech, etc.