Epicor Tropos Review - why 3.7 stars?

Shlomi Lavi / updated: Jun 18, 2022

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What is Epicor Tropos?

Epicor Tropos is a process manufacturing solution with materials traceability, unparalleled instruction based production and regulatory compliance features. The solution can help users to make improved decisions, strengthen both external and internal connections and deliver on shorter production, supply schedules and gain cost savings. The solution mostly focuses on inventory, manufacturing, sales and scheduling parts.

Epicor, the company behind Epicor Tropos, was founded in 1972 with a view to offer software and services for the retail, manufacturing, service and distribution industries. The company has over 20,000 customers in more than 150 countries. The company is known for offering industry specific solutions in over 30 languages.

Who is it best for?

Epicor Tropos is specifically designed for mid-sized manufacturing companies. The enterprise resource planning solution is great for food and beverage, pharmaceuticals, cosmetics, healthcare, mill and metal processing industries. Unilever, Cosma International and Vollrath are some of the clients of Epicor Tropos.

Main features and functionalities

Epicor Tropos can help users to get control over every aspect of production processes to ensure more efficiency, less costs and more production in less time. The process manufacturing solution offers sales, inventory, scheduling, manufacturing, materials traceability, regulatory compliance and financials features. The sales part offers order processing via web portal, tele-sales or EDI and CRM support. Users can get accurate forecasts and optimize inventory accordingly.

The inventory part supports multiple location and comes with quality management tools. Users can forecast and schedule replenishment according to customer demand. Other notable features are: quality control, regulatory reporting, batch traceability, scheduling customer activities, in-house activities and supplier activities. The solution offers browser, PC or mobile device support, developed to ISO9001 certified standards and offers multicurrency and multi-language support.

What is the actual cost?

ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Epicor Tropos. You can also find here pricing information from Epicor Tropos's website.

Pros

• Epicor Tropos’ process manufacturing solutions are specifically designed for mid-sized manufacturing companies
• Epicor Tropos supports running on Oracle 11g databases or MS SQL Server 2008
• Local markets of UK, Irish and North America are supported by Epicor Tropos’ process manufacturing solution
• The process manufacturing solution can be used from browser, PC or mobile device application
• The process manufacturing software supports multicurrency, multi-language, multi-user, multi-site and multi-location

Cons

• Epicor Tropos’ process manufacturing solution is not suitable for small or large manufacturing companies
• Epicor Tropos offers local market support for only UK, Irish and North America
• The customer support of Epicor Tropos doesn’t offer 24/7 live phone support
• The reports created by this solution are not highly customizable comparing to other similar tools
• The process manufacturing software doesn’t offer open API support which means less flexibility

How it stacks up?

Access a head to head analysis of Epicor Tropos vs alternative software solutions.

Frequently Asked Questions (FAQs)