eVoice Review - why 3.4 stars?

eVoice Review
ITQlick Score: 90/100
ITQlick Rating:
(3.4/5)
Pricing: 6/10 - average cost
Category: VoIP -> eVoice review
Ranking:Ranked 5 out of 164 VoIP systems
Company: j2 Global
Pricing: starts at $7.50 per user/month
Typical customers: Small businesses and start ups
Platforms: Mobile, Cloud
Links: eVoice pricing, eVoice alternatives
Shlomi LaviShlomi Lavi / updated: Mar 18, 2022

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What is eVoice?

eVoice is a cloud-based VoIP software designed to help businesses stay in touch with their customers, contacts, and leads by phone with just one simple click. The software comes with features such as:
  • Easy-to-use, eVoice One-click Dialing: Business owners can click on the phone number in CampaignerCRM PRO while utilizing their current phone system to make a phone call. Voicemail is also available with eVoice Click-to-Call.
  • Fast & Easy One-time Set-up & Configuration: eVoice offers easy-to-configure, web-based controls that allow administrators to enable eVoice Click-to-Call features easily.
  • Improved Call Volumes & Calling Efficiency: One-click calling increases call volume, allowing salespeople to reach out to prospects faster and convert more sales possibilities.
  • Connect With Devices: Administrators can connect using any mobile or landline phone using this functionality. It is compatible with Windows, Mac, iPhone, iPad, Blackberry, Android devices, and the browsers Internet Explorer, Firefox, Chrome, and Safari.
eVoice is a VoIP software that started in 1999. The company is headquartered in Los Angeles, California, United States. The company has a workforce of up to 5000 employees.

Who is it best for?

The typical customers include the following business size: Small businesses and start ups.

What is the actual cost?

eVoice offers four license pricing options; Pay As You Go (PAYG), Startup, Startup+, and Scaleup. Pay As You Go (PAYG) starts at £7.50 for a single user. Startup starts at £14.95 per month for 2 Users and includes 350 Landline or mobile minutes. Startup+ starts at £19.95 per month for 4 Users and includes 750 Landline or mobile minutes. Scaleup starts at £29.95 per month for 6 Users and includes 1600 Landline or mobile minutes.

All plans come with features such as Local, National, Free Professional Welcome Greetings, Conference Calling, Call Recording, Sequential/Simultaneous ringing, Outbound Calling App, Call Forwarding, Multiple Extensions, Call Screening, Usage Reports, Speed Dial, Voicemail to Email, Call Transfers, Caller Announce/Call Whisper, Hold music, Caller id & Blocking, and VIP setup & Support.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for eVoice.

Pros

  • eVoice has a lot of features and customization options
  • The software offers optimal auto-attendant, scheduling, and routing options
  • The software enables users to return a call through the eVoice app on their cell phones
  • Pricing is simplified for both entrepreneurs and professionals

Cons

  • Users complain that the mobile app is so slow and buggy
  • eVoice android app could use some improvements

How it stacks up?

Access a head to head analysis of eVoice vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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eVoice
ITQlick rating
3.4/5
Score
90/100
Pricing
6/10
License pricing
$7.50 per user/month
Functionality
17
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RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

eVoice is ranked 5 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of eVoice is 3.4 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, eVoice makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access eVoice on your mobile/smart phone.

What should we ask during a demo session?

Differences between eVoice and alternatives?

The most popular alternatives to eVoice in 2022: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - eVoice VS VoIP Software alternatives.

Is eVoice right for you or your business?

eVoice is a good choice for business owners looking for an economical, dependable, and adaptable virtual phone system with many features. The software can help users properly answer and route incoming business calls making any small firm sound like a huge, well-established one. eVoice works effectively for individuals or organizations that want their calls handled and managed properly without the cost of an additional employee.

List of categories

Business Phone Systems
Call Recording
IVR
Softphone
Video Conferencing
VoIP
Remote Access
Voice Recognition

List of features

Mobile Access
Call Center
Conference Calling
Virtualization
Automated Call Center
Customized Call Routing
Supports Caller ID
IVR
Remote Access

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.