eVoice Review - why 3.4 stars?

Shlomi Lavi / updated: Mar 18, 2022

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What is eVoice?

eVoice is a cloud-based VoIP software designed to help businesses stay in touch with their customers, contacts, and leads by phone with just one simple click. The software comes with features such as:

• Easy-to-use, eVoice One-click Dialing: Business owners can click on the phone number in CampaignerCRM PRO while utilizing their current phone system to make a phone call. Voicemail is also available with eVoice Click-to-Call.
• Fast & Easy One-time Set-up & Configuration: eVoice offers easy-to-configure, web-based controls that allow administrators to enable eVoice Click-to-Call features easily.
• Improved Call Volumes & Calling Efficiency: One-click calling increases call volume, allowing salespeople to reach out to prospects faster and convert more sales possibilities.
• Connect With Devices: Administrators can connect using any mobile or landline phone using this functionality. It is compatible with Windows, Mac, iPhone, iPad, Blackberry, Android devices, and the browsers Internet Explorer, Firefox, Chrome, and Safari.

eVoice is a VoIP software that started in 1999. The company is headquartered in Los Angeles, California, United States. The company has a workforce of up to 5000 employees.

Who is it best for?

The typical customers include the following business size: Small businesses and start ups.

What is the actual cost?

eVoice offers four license pricing options; Pay As You Go (PAYG), Startup, Startup+, and Scaleup. Pay As You Go (PAYG) starts at £7.50 for a single user. Startup starts at £14.95 per month for 2 Users and includes 350 Landline or mobile minutes. Startup+ starts at £19.95 per month for 4 Users and includes 750 Landline or mobile minutes. Scaleup starts at £29.95 per month for 6 Users and includes 1600 Landline or mobile minutes.

All plans come with features such as Local, National, Free Professional Welcome Greetings, Conference Calling, Call Recording, Sequential/Simultaneous ringing, Outbound Calling App, Call Forwarding, Multiple Extensions, Call Screening, Usage Reports, Speed Dial, Voicemail to Email, Call Transfers, Caller Announce/Call Whisper, Hold music, Caller id & Blocking, and VIP setup & Support.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for eVoice.

Pros

• eVoice has a lot of features and customization options
• The software offers optimal auto-attendant, scheduling, and routing options
• The software enables users to return a call through the eVoice app on their cell phones
• Pricing is simplified for both entrepreneurs and professionals

Cons

• Users complain that the mobile app is so slow and buggy
• eVoice android app could use some improvements

How it stacks up?

Access a head to head analysis of eVoice vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is eVoice right for you or your business?

eVoice is a good choice for business owners looking for an economical, dependable, and adaptable virtual phone system with many features. The software can help users properly answer and route incoming business calls making any small firm sound like a huge, well-established one. eVoice works effectively for individuals or organizations that want their calls handled and managed properly without the cost of an additional employee.