eVoice Review - why 3.4 stars?

• Easy-to-use, eVoice One-click Dialing: Business owners can click on the phone number in CampaignerCRM PRO while utilizing their current phone system to make a phone call. Voicemail is also available with eVoice Click-to-Call.
• Fast & Easy One-time Set-up & Configuration: eVoice offers easy-to-configure, web-based controls that allow administrators to enable eVoice Click-to-Call features easily.
• Improved Call Volumes & Calling Efficiency: One-click calling increases call volume, allowing salespeople to reach out to prospects faster and convert more sales possibilities.
• Connect With Devices: Administrators can connect using any mobile or landline phone using this functionality. It is compatible with Windows, Mac, iPhone, iPad, Blackberry, Android devices, and the browsers Internet Explorer, Firefox, Chrome, and Safari.

• eVoice has a lot of features and customization options
• The software offers optimal auto-attendant, scheduling, and routing options
• The software enables users to return a call through the eVoice app on their cell phones
• Pricing is simplified for both entrepreneurs and professionals

• Users complain that the mobile app is so slow and buggy
• eVoice android app could use some improvements

• Functionality: eVoice offers features like UK Phone Numbers, 24/7 Virtual Receptionist, Call Forwarding, Call Scheduler, Diary Based Forwarding, Virtual Office, Multiple Extensions, International Phone Numbers, Telephone Redirection, Voicemail Transcription, eReceptionist App, Outbound Calling App, Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Caller Profiles, Employee Directory, etc. CloudTalk offers features like International Numbers (available in eVoice), Callback, Automated Call Distribution, Call Center Analytics, IVR, Dialer, Call Queuing, Call Recording, Internal Calls/Extensions, Voicemail, Number Porting, Toll-free Numbers, International Numbers, Short Numbers, Fax to Email, Business Hours, SMS/Text Messages, Personalized Greetings & Music, Internal Phone Number Tags, Conference Calls, Call Masking, 3-way Calling, etc.
  
  VirtualPBX offers features like ACD Queues Pro, Customizable Greetings, Voicemail, Music/Info On Hold, Valet Parking, Intercom, Device Manager, Call Forwarding (available in eVoice), Automated Directory, Real-Time Monitor, Call Blasting, Do Not Disturb, Main Business Number, Ring Groups, Call Recording, Direct Inward Dial (DID), Personal Parking, Advanced Transfers, Business and Holiday Hours, Teleconferencing, Outbound Caller ID, Email to Fax, Auto Attendant, Web Phone, Hot Desking, etc. CallTrackingMetrics offers features like Call Tracking, Call Automation, Analytics, Unified Communications, Phone Numbers (available in CloudTalk), Forms, Chat, Text Messaging, Call Center Management, Call Logging, Call Monitoring, Call Recording, Call Routing, Call Scheduling, Call Scripting, Archiving & Retention, Automated Routing, Automatic Call Distribution, Automatic Transcription, Blended Call Center, etc.
• Customers/Industries: eVoice has customers like The Whisky Vault, Yes Cars 4 U, Gym Instructor Online, Alpha Blocks, Love Beer, QA Chambers, Icons Sports, etc. CloudTalk has customers like Migrante, CoachHub, Glovo, Rosberg, Valutico, Ministry of Health, GoStudent, FrontCore, Finax, Boataround, DiscoverCar, Clip, Splitty Travel, Polysleep, GetRodeo, MyFlooring, DHL, etc. CallTrackingMetrics targets Businesses, Agencies, and Contact Centers. CallTrackingMetrics has customers like The Washington Post, Verizon Connect, PandaDocs, Groundworks, The Goddard School, etc.
• Cost: eVoice starts at £7.50 for 1 User. eVoice does not have a free version and a free trial. CallTrackingMetrics starts at $39 per month billed monthly. The license cost information for VirtualPBX is unavailable. CloudTalk starts at $25 per user per month billed annually and $30 monthly.
• Scalability: eVoice can accommodate small to medium-sized businesses. CallTrackingMetrics can accommodate Businesses, agencies, and call centers of all sizes. CloudTalk and VirtualPBX can accommodate businesses of all sixes.
• Support: eVoice, CloudTalk, and CallTrackingMetrics offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. VirtualPBX offers Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, and FAQs/Forum.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for eVoice.