ExactCall Review - why 2.8 stars?
Compare Pricing
| ITQlick Score: | 79/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4.4/10 - average cost |
| Category: | Call Center -> ExactCall review |
| Ranking: | Ranked 60 out of 240 Call Center systems |
| Company: | KomBea Corp. |
| Typical customers: | SMBs |
| Platforms: | Desktop |
| Links: | ExactCall pricing, ExactCall alternatives |
Shlomi Lavi / updated: Feb 01, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is ExactCall?
ExactCall is a customer relationship management solution for businesses of all sizes. It offers such capabilities as compliance management, multimedia support, custom reporting, and others. The software was designed and launched by KomBea Corporation headquartered in Utah, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large enterprises. Major industries and domains where it can be used include retail and wholesale, banking and finance, healthcare and hospitality, education, government and public administration, media and entertainment, and others.Main features and functionalities
The software helps in the reliable delivery of information consistently and accurately by reading legal disclosures and summarizing reservation details. Agent training is offered for compliance management and reinforced through call monitoring as well as reminders and various useful scripting tools. The software also comes with useful pre-recorded audio files in order to help call center agents deliver information while following compliance policies.ExactCall allows customization of information for specific callers with data read directly from the agent’s system. It also optimizes the required information for speed and understanding. Other important capabilities of the platform include central recording of audio files, interactive voice response (IVR) system, pre-recorded audio files, and others.
What is the actual cost?
ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for ExactCall.How it stacks up?
Access a head to head analysis of ExactCall vs alternative software solutions. ITQlick rating
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.