Facilities Management eXpress - Top 4 Alternatives (May 2022)

Shlomi Lavi / updated: May 22, 2022

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Every organization has different requirements. Hence, it is essential to compare and analyze various alternatives. The three major competitors of Facilities Management Express include ServiceBox, Hippo, and UpKeep.

• Functionality: ServiceBox is a cloud-based maintenance system for small, medium, and large-sized organizations. The features offered by ServiceBox, predictive maintenance, preventive maintenance, quotes/estimates, recurring appointments, routing, scheduling, service history, technician management, work order creation, work order management, contract/license management, customer database, dispatch management, electronic signature, inventory control, inventory management, job management, maintenance scheduling, online time clock, and payment collection in the field. ServiceBox is specifically designed for HVAC companies. Moreover, ServiceBox also offers mobile access to its users. Hippo is a cloud-based 360-solution for facilities management. The features offered by Hippo include canned responses, customizable branding, proactive chat, screen sharing, third-party integrations, and website visitor tracking. Hippo is designed for small, micro, and medium enterprises.
  
  Therefore, if you have a large-sized organization, you might need to consider other maintenance systems. UpKeep is a cloud-based asset operations management solution that helps businesses with maintenance along with ensuring team reliability. The features offered by UpKeep include access controls/permissions, accounting integration, activity dashboard, activity tracking, alerts/notifications, appointment management, appointment scheduling, archiving & retention, asset accounting, asset lifecycle management, asset tracking, audit management, audit trail, automated scheduling, barcode/ticket scanning, location tracking, maintenance management, maintenance scheduling, manufacturing inventory management, material requirements planning, and online time clock. UpKeep is available for Windows, Linux, Android, iOS, and iPad.
• Pricing: The cost of ServiceBox starts at $20 per user per month. However, users can receive a 10 percent discount if they purchase the annual plan. The cost of UpKeep starts from $45 per user per month. It can go maximum up to $120 per user per month. The prices are expected to vary if you purchase an enterprise/customized plan. The cost of Hippo starts from $17 per user per month. In a comparison of four systems, Facilities Management Express costs the lowest. It also offers a free version with limited features.
• Support: Facilities Management Express and its alternatives all offer complete support to the users via documentation, webinars, videos, training, chat, email & phone support, knowledge base, and FAQs & forum.