FieldConnect Review - why 2.8 stars?

Shlomi Lavi / updated: Feb 02, 2023

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What is FieldConnect?

FieldConnect is a cloud-based field service management solution that can be used in many businesses that are in the manufacturing businesses, construction, and service industries among others as well as by individuals. The solution is designed to be used in businesses of all sizes such as small-sized businesses, large businesses, and large enterprises.

The solution provides real-time information that is used by the field agents as well as the office workers in improving the customer experience that is provided. The main features that are provided in FieldConnect include contract management, inventory management, dispatch management, and online time clock among others.

FieldConnect is the name of the organization that has been developing and distributing FieldConnect software. The organization is located in the united states and was started in the year 2002.

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Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major industries and domains where it can be used include retail and wholesale, automation and manufacturing, transport and delivery services, third party logistics, and others. Some notable clients of the software include Tampa Bay Trane, S&W Services, and others.

Main features and functionalities

The software offers a variety of useful scheduling and routing capabilities such as drag and drop scheduling, GPS tracking, interactive routing map, scheduling by employee proximity, and assignment of multiple employees for a job. It also facilitates effective resource management through inventory tracking, mobile device management, and product and parts catalog.

FieldConnect offers customer management capabilities of appointment management, contact management, and customer feedback. It also allows assignment of various tasks based on project relevance. Other important capabilities of the software include service history tracking, technician management, work order management, custom reporting, note and photo management, and others.

What is the actual cost?

The cost of license starts at $300 per license. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for FieldConnect.

Pros

• The price of FieldConnect is low and most of the users can afford it
• The software is easy to use and has a good dashboard that is visible
• The customer support available is good and always available

Cons

• The solution does not integrate with other similar solutions
• The users claim that the software is slow in operations

How it stacks up?

Access a head to head analysis of FieldConnect vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is FieldConnect right for you or your business?

FieldConnect is a field service management solution that can be used in many businesses that are in the manufacturing business, construction, and service industries among others as well as by individuals. The solution is designed to be used in businesses of all sizes such as small-sized businesses, large businesses, and large enterprises.