FieldEdge - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Oct 19, 2021

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To find a suitable service management tool for your business, it is essential to understand what other service management tools offer. It further helps you get a tool that fits best with your business needs. The three biggest competitors of FieldEdge include Housecall Pro, ServiceTitan, Jobber.
  • Functionality: Housecall Pro has various features that fit the needs of service-based businesses. These features include online booking, private notes, dispatch notifications, complete route details, follow-up marketing, custom emails, texts, invoicing, and QuickBooks Integration. Although FieldEdge offers a similar feature set, there is no online booking feature available yet. However, they are committed to introducing more and more features for the users.

    ServiceTitan is also a cloud-based service management tool built specifically for the HVAC industry. It offers online booking, call and marketing automation, equipment management, sales, agreement, scheduling, and dispatch module. Like FieldEdge, you can also integrate ServiceTitan with QuickBooks to fulfill the invoicing needs of the customers. However, ServiceTitan is easier to use as compared to FieldEdge as you can customize it accordingly.

    Jobber is a cloud-based service management tool with features such as invoicing, task management, client management, expense tracking, scheduling, and dispatching, online booking: marketing automation, and team permission. The feature set of FieldEdge and Jobber is similar. However, Jobber offers better customer service support.
  • Pricing: As compared to FieldEdge, all Jobber and Housecall Pro are on the lower price scale. The cost of Jobber is $29 per month per user. In contrast, that of Housecall Pro is around $45 per user per month. The cost of ServiceTitan is $145 per month per technician, which is higher than FieldEdge.
  • Support: Although FieldEdge offers videos, documentation, and blogs to help customers through their questions, quick online support is limited. The team for online support is not available 24/7. However, Housecall Pro, Jobber, and ServiceTitan offer 24/7 customer support along with videos, documentation, and blogs to help customers.
  • 2021's Top FieldEdge Alternatives

    Here are the top 4 alternatives to FieldEdge that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for startups and SMBs.

    ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
    Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
    Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
    License pricing license pricing (if provided by the software vendor)
    Functionality
    Review
    Compare
    FieldEdge
    ITQlick rating
    4.3/5
    Score
    92/100
    Pricing
    2.4/10
    License pricing
    $125 per user/month
    Functionality
    18
    Best for SMBs
    Jobber
    ITQlick rating
    4.6/5
    Score
    99/100
    Pricing
    2/10
    License pricing
    $29 per month
    Functionality
    23
    Review
    Best for Enterprise
    HouseCall
    ITQlick rating
    4.7/5
    Score
    98/100
    Pricing
    2/10
    License pricing
    $49 per user/month
    Functionality
    31
    Growing
    Dispatch
    ITQlick rating
    4/5
    Score
    96/100
    Pricing
    2/10
    License pricing
    Pricing not available
    Functionality
    14
    Free version
    Kickserv
    ITQlick rating
    4.3/5
    Score
    93/100
    Pricing
    2/10
    License pricing
    $79 per month
    Functionality
    25

    1. Jobber - Best for SMBs

    Jobber is an alternative Field Service software, Jobber installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Jobber, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    Jobber is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Jobber offers 23 main features). compare head to head: Jobber Vs FieldEdge

    2. HouseCall Pro - Best for Large Business

    HouseCall Pro is an alternative Field Service software, HouseCall Pro installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. HouseCall Pro, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    HouseCall Pro is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (HouseCall offers 31 main features). compare head to head: HouseCall Pro Vs FieldEdge

    3. Dispatch - Best for Growing Companies

    Dispatch is an alternative Field Service software, Dispatch installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Dispatch, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    Dispatch is rated 4 stars by ITQlick experts, both software products offer a good range of features (Dispatch offers 14 main features). compare head to head: Dispatch Vs FieldEdge

    4. Kickserv - Best for NO Budget or Start up Companies

    Kickserv is an alternative Field Service software, Kickserv installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Kickserv, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    Kickserv is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Kickserv offers 25 main features). compare head to head: Kickserv Vs FieldEdge

    5. ServiceTitan

    ServiceTitan is an alternative Field Service software, ServiceTitan installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. ServiceTitan, with a pricing score of 4 is considered more expensive to implement than FieldEdge with a score of 2.4.

    ServiceTitan is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (ServiceTitan offers 22 main features). compare head to head: ServiceTitan Vs FieldEdge

    6. Service Fusion

    Service Fusion is an alternative Field Service software, Service Fusion installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Service Fusion, with a pricing score of 3.4 is considered more expensive to implement than FieldEdge with a score of 2.4.

    Service Fusion is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 23 main features). compare head to head: Service Fusion Vs FieldEdge

    7. Workiz

    Workiz is an alternative Field Service software, Workiz installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Workiz, with a pricing score of 2.8 is considered more expensive to implement than FieldEdge with a score of 2.4.

    Workiz is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Workiz offers 5 main features). compare head to head: Workiz Vs FieldEdge

    8. StreetSmart Advantage

    StreetSmart Advantage is an alternative Field Service software, StreetSmart Advantage installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. StreetSmart Advantage, with a pricing score of 2.8 is considered more expensive to implement than FieldEdge with a score of 2.4.

    StreetSmart Advantage is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (StreetSmart offers 5 main features). compare head to head: StreetSmart Advantage Vs FieldEdge

    9. Mhelpdesk

    Mhelpdesk is an alternative Field Service software, Mhelpdesk installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Mhelpdesk, with a pricing score of 6 is considered more expensive to implement than FieldEdge with a score of 2.4.

    Mhelpdesk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Mhelpdesk offers 40 main features). compare head to head: Mhelpdesk Vs FieldEdge

    10. Service Autopilot

    Service Autopilot is an alternative Field Service software, Service Autopilot installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Service Autopilot, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    Service Autopilot is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 20 main features). compare head to head: Service Autopilot Vs FieldEdge

    11. Dataforma

    Dataforma is an alternative Field Service software, Dataforma installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. Dataforma, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    Dataforma is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Dataforma offers 26 main features). compare head to head: Dataforma Vs FieldEdge

    12. ServiceMax

    ServiceMax is an alternative Field Service software, ServiceMax installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. ServiceMax, with a pricing score of 9.8 is considered more expensive to implement than FieldEdge with a score of 2.4.

    ServiceMax is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceMax offers 18 main features). compare head to head: ServiceMax Vs FieldEdge

    13. JOBPROGRESS

    JOBPROGRESS is an alternative Field Service software, JOBPROGRESS installed on-premises or used cloud based, FieldEdge can be used on-premises and on the cloud. JOBPROGRESS, with a pricing score of 2 is considered less expensive to implement than FieldEdge with a score of 2.4.

    JOBPROGRESS is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (JOBPROGRESS offers 19 main features). compare head to head: JOBPROGRESS Vs FieldEdge

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.