FieldLocate Review - why 2.8 stars?

FieldLocate Review
ITQlick Score: 82/100
ITQlick Rating: (2.8/5)
Pricing: 6/10 - average cost
Category: Booking and scheduling -> FieldLocate
Ranking:Ranked 22 out of 69 Booking and scheduling systems
Company: FieldLocate
Pricing: starts at $90 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: FieldLocate pricing, FieldLocate alternatives
Shlomi LaviShlomi Lavi / updated: Jul 29, 2021

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What is FieldLocate?

FieldLocate is a field service management software that can help users to keep track of their assets and streamline service operations. Users don’t have to chase behind money and will be able to add more time to the bottom line by streamlining invoices, work orders, quotes and payments. The software is designed for the entire service team and can automate most of the field management manual processes.

The developers of FieldLocate are popular for offering field service management solutions for mid-sized and small businesses. Their solutions are easy to deploy and can give business owners and field technicians easy access to critical business information anywhere, anytime.

What is FieldLocate rating? ()

The rating of FieldLocate is 2.8 stars out of 5 and the total score is 82 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are FieldLocate's typical customers?

FieldLocate is specifically designed for small and mid-sized companies to efficiently manage various field service operations. Service industries like pest control, HVAC, electrical, plumbing and other residential services can use this software. Master Tech Service Corp, Air Care Heating and Cooling and Davis Heating and Cooling are some of the clients of FieldLocate.

Is FieldLocate the best Booking and scheduling?

FieldLocate is ranked 22 out of 69 software in their category (Booking and scheduling systems).

What are their main features and functionalities?

FieldLocate’s field service management solution comes with service scheduling and dispatch, reporting, manage work orders, generate estimates, job tracking, employee time sheets, price book, mobile payments and mobile apps features. The service scheduling and dispatch feature can help users to get automated alerts for both technicians and dispatch, to locate your technicians and to dispatch the closest field worker. The reporting part offers real-time reports, revenue reports, invoice reports, employee hour reports and job reports.

The job tracking part offers accurate job tracking with job status updates, employee hours and parts tracking and ordering features. The price book offers a digital price book for users that will be also available to the service team in the field and everyone in the team and company will have the same pricing version with discount and coupons options. If the price gets changed, it will be updated automatically in the price book company-wide.

What are FieldLocate's pros? (5 Pros)

  • FieldLocate’s field management solution is specifically designed for small and mid-sized companies
  • FieldLocate offers mobile dedicated app for Android and iOS users unlike other similar tools
  • The subscription to FieldLocate includes unlimited training and unlimited support for users
  • The field management solution offers customer survey features unlike other similar tools
  • The field management software offers open API support which means more flexibility

What are FieldLocate's cons? (2 cons)

  • FieldLocate doesn’t offer much asset management features like other similar FSM tools
  • FieldLocate doesn’t offer customer portal or support center options like other similar FSM tools

Who are their main alternatives?

The main competitors for FieldLocate are FieldAware and FieldOne Sky.

FieldAware is a cloud based field service management software that includes work order estimation & quotes, scheduling & dispatching of technicians as well as invoicing. There are self service portals for customers to raise issues and track progress. Additionally the product supports mobile access for field engineers and an API to integrate with other applications.

FieldLocate on the other hand provides a cloud based solution which is modular and supports a service oriented architecture. It can address similar core areas, but also includes the option to accept payments on-site via mobiles. There is also a unified price book for all service & products to help in correct estimation and technicians can utilize a mobile app to log time & attendance for all service jobs.

Then there is FieldOne Sky which provides some alternate features such a spare parts inventory management system along with an integrated knowledge base for reference of product specifications, typical issues and certified solutions. There is also a CRM module to manage both prospects and existing customers, and the product can track product warranties & service agreements to determine the type and level of support to be provided to customers.

While FieldLocate does not support all of these features currently, it does include a suite of real-time executive dashboards to monitor field service operations & performance against defined KPIs. Additionally it has a marketing module to develop new leads, conduct campaigns with existing customers, as well as surveys to review customer satisfaction with field service offerings.

What is the cost of FieldLocate?

The cost of license starts at $90 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for FieldLocate

What should you ask FieldLocate during a demo session? (65 questions)

Schedule a demo with FieldLocate and access 65 must ask questions for the vendor while watching FieldLocate in action.

List of categories

CRM
Field Service
Field Service - HVAC
Field Service - Work Order
Field Service Mobile Apps
FS Contact Management
FS Billing / Invoicing
FS Inventory Management
FS Scheduling & Dispatch
FS Work Order Management
Maid Service
Pest Control

List of features

Billing/Invoicing
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Remote Access
Sales Reports
Calendar Management
Customizable Fields
Customizable Reports
Inventory Management
Maintenance Scheduling
Mobile Access

FieldLocate Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
FieldLocate
ITQlick rating
2.8/5
Score
82/100
Pricing
6/10
License pricing
$90 per user/month
Functionality
29
Compare
MINDBODY
ITQlick rating
3.9/5
Score
94/100
Pricing
8/10
License pricing
$125 per month
Functionality
11
SERVICE
ITQlick rating
3.6/5
Score
90/100
Pricing
5.8/10
License pricing
$795 per license
Functionality
7
Full
ITQlick rating
4.5/5
Score
89/100
Pricing
6.8/10
License pricing
$29.95 per user/month
Functionality
6
Review
HotSchedules
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$49 per month
Functionality
26
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.