FinancialForce ERP Review

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Last updated: Oct 10, 2018

FinancialForce ERP Review

FinancialForce ERP Review

1 reviews
(5/5)

Small business, Medium business, Large business

FinancialForce ERP is an enterprise resource planning solution for businesses of all sizes. Its services include supply chain management, service automation, order and billing, financial management, and

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What is FinancialForce ERP? Updated: Oct 10, 2018

FinancialForce ERP is an enterprise resource planning solution for businesses of all sizes. Its services include supply chain management, service automation, order and billing, financial management, and others. The software was designed and launched by FinancialForce.com headquartered in California, United States.

FinancialForce ERP Average Rating -

The average rating of FinancialForce ERP is 5 stars. The rating is based on 1 aggregated online reviews.

FinancialForce ERP Typical Customers

Customers of the software include businesses of all sizes and a variety of types. Major industries where it has been deployed include retail and wholesale, financial services, transportation and communication, automation and manufacturing, technology, government, and others. Some major customers of the software include WhiteSprings, All Traffic Solutions, and CyberSafe Ltd etc.

FinancialForce ERP Features

The software offers cloud based financial management capabilities of accounting, revenue recognition, spending management, and fixed asset management. Opportunities, cases, orders, and timecards can be quickly turned into invoices with a single click. The software also offers ordering and billing capabilities of advanced quoting, contract management, recurring billing, and media billing.

FinancialForce ERP features human capital management services of benefits management, recruiting and talent management, and time and attendance. Core supply chain management facilities of the software include order fulfillment, price quote configuration, contract management, inventory management, and supplier management. It also offers business automation features of resource management, project management, project accounting, and services resource planning etc.

FinancialForce ERP Alternatives

The main competitors for FinancialForce ERP are Netsuite and Sage ERP X3.

Netsuite is a cloud based ERP solution that includes the core features of financial management, supply chain & inventory control, as well as purchasing & ordering. There are also options for CRM as well as a SuiteCommerce module to address online shopping via e-commerce based web stores for both business to business and business to customer transactions. The product also supports professional services automation which includes project management & accounting along with resource management.

In comparison FinancialForce ERP is built using the Salesforce platform and includes its CRM solution as well as collaboration features using its Chatter social network. Additionally the product is workflow based, supports mobile devices and provides access to the AppExchange which is a library of add on functionality to enhance the product. FinancialForce ERP is modular so a customer can choose functions based on requirements and in addition to NetSuite’s features also provides Human Capital Management as part of its portfolio.

Then there is Sage ERP X3 which includes dedicated modules for manufacturing and customer service unlike FinancialForce ERP. The product includes Microsoft Office integration to handle regular business processing requirements and provides intelligence tools with dashboards for performance & operational monitoring, with integration options to SAP Business Objects as well. Sage ERP X3 also supports business requirements customization.

FinancialForce ERP however is a cloud based solution and also includes customization options. Additionally it provides an API for integration to other customer applications and utilizes Salesforce Analytics for its business intelligence requirements.

FinancialForce ERP Pricing Information

Price of the software is available on request.

25 MUST Ask Questions Before Buying ERP Software

How can FinancialForce ERP improve the efficiency of our business?

The prime purpose behind investing in the software solution is to boost efficiency and growth. Ask the software vendor (Financial Force) how their business app would improve efficiency of your enterprise.

How can we do better with FinancialForce ERP?

FinancialForce ERP has tremendous exposure to different companies. They offer the same type of software to different industries, so they are better aware of who is doing what with their technological product. This also helps them understand and foresee what’s really working. Allow them to share their observations so that you get an ideas about their experience, expertise, and intelligence. This will also be an opportunity to identify the service providers who come up with the most insightful suggestions.

Is FinancialForce ERP scalable?

Perhaps your business is growing, will expand in the future and your ERP requirements with it. So you would be interested to know if FinancialForce ERP is scalable and can grow with you. It’s no use investing in a solution that can be scaled.

Is FinancialForce ERP customizable?

Each business has different needs. Yours is no different. When it comes to selecting a software solution, you are looking for a tool that can be easily customized and configured to cater to your specific business needs. So you want to understand if FinancialForce ERP you want to buy is easy to customize.

Can I get access to a community forum for current users of FinancialForce ERP?

Such a community forum is the best way to engage users. Getting access to FinancialForce ERP forums can help new or proposed users connect with product experts through peer-to-peer discussions.

What is the best way to measure the return on investment (ROI) that FinancialForce ERP promises to provide?

FinancialForce ERP should answer how their business software will improve your bottom line and ROI.Most service providers make tall claims, so you want to make sure you get your hands on the best solution.

Who will handle the implementation process of FinancialForce ERP?

Before choosing a business app, you want to understand that the implementation would be smooth. So you should be interested to find out about the person responsible for handling the implementation process. Do not hesitate to ask FinancialForce ERP about their qualifications.

What is Financial Force expertise in the implementation?

A good software vendor should be able to show you a positive track record with their implementation strategy.Try to find out if FinancialForce ERP method is structured. Your purpose should be to look for one that is structured and flexible to adapt to unexpected situations.

How smooth will the data migration be with FinancialForce ERP?

The software vendor should give you a structured data conversion methodology that will enable smooth migration of your information to the new system.

Does Financial Force provide an API for integrating 3rd party apps?

A growing business is always in need for expansion and integration with thrid-party apps is a part of the growth model. When it comes to choosing software, make sure the business app provides an application programming interface for easy integration.

How easy it is to import and export data to and from FinancialForce ERP?

Ask the software product vendor if the tool will allow you to export data to an external file or import data from external sources.

Are there any consulting hours available as part of FinancialForce ERP package/pricing?

Ask the software vendor (Financial Force) if the software package includes consulting hours. Do not hesitate to ask if there are any hidden charges involved.

What will it cost if Financial Force sends a technician on-site to solve a problem concerning our business?

You do not want to be caught unawares when a software vendor sends a technician to resolve an issue that may crop up due to varied reasons. You want to make sure the charges are reasonable. Better still, you should be aware of what needs to be paid to the technician sent by the vendor to fix a problem.

What are the minimum hardware requirements to install, implement, and run FinancialForce ERP on a server?

You do not want to fall in love with the front end unless you are 100% sure that the software is compatible with your existing system. Ask the software vendor is you need any specific hardware to install the software. Will the business application run on your existing workstations. How much space will the software take on the disk drive? Is there a need for RAM upgrade to successfully run the software for optimum performance?

Does Financial Force charge per location or per terminal?

You should enquire about the cost of having more than one terminal in your store. While some software vendors charge on the basis of the number of store locations, others charge per terminal.

Is there any startup or maintenance fee involved?

When you are looking for a software solution, make sure you know if the vendor charges any fee to get you started. You should also be interested to know if there are any software maintenance charges for you to pay.

Does Financial Force meet critical security and compliance requirements?

Your business is accountable to customers, regulators, employees, and partners. So you should look for one software vendor who has adopted a comprehensive, technically sound security and compliance program. Does the vendor map your needs for security controls?

How does Financial Force guarantee data backup?

Data loss can prove extremely risky for any business. So you should always ask the vendor about their backup policy. How often is data backed up and what is the cost for the same?

Do Financial Force provide free disaster recovery support in the event of a catastrophic hardware failure?

What is the software vendor's policy on disaster recovery? Are any charges involved for disaster recovery support if a catastrophic hardware failure affects your system?

Is FinancialForce ERP easy to use?

How easy is the software to work on? Is it user friendly for your end users? Does it involve any complexities that are difficult to understand for the team? Even a feature-rich solution is of no use if end users find it difficult to use.

How much training is required to get your team up to speed with FinancialForce ERP?

Financial Force should clearly mention whether the solution is complex or simple to use. If it is not an easy-to-use software solution, then do they provide training? What is the level of training your team requires to make the most of the solution?

How often is FinancialForce ERP updated?

You will be interested to know about the software updates. When is it updated? Does the service provider notify customers when the upgrades are scheduled? Does the software work when the upgrades are under way? How long does the process take?

Who will answer our calls if/when there is an issue with FinancialForce ERP performance?

You should be interested to enquire about how an issue is handled at the side of the software vendor. Do not hesitate to question about who will respond to your emergency calls. What is their experience in software industry?

How vast is the Financial Force client base?

If the software vendor is widely popular, chances are that they have a good product. So always check their client base to measure their product's competence in the market.

How does Financial Force performs testing and validation?

Testing is crucial to ensuring that the software runs as promised. So you should try to find out if the vendor offers any free trial runs or try before you buy the product. By testing the concept first, it gets easier to understand the software product's functionality and allay fears before signing a contract.

FinancialForce ERP Categories

CRM
Customer Service
ERP

Specifications

Company:
Address: San Francisco, CA 94105
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems:

FinancialForce ERP Features

Supply Chain
Manufacturing
Billing & Invoicing
CRM
Inventory Management

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