SalesPoint Review

Shlomi Lavi / updated: Nov 20, 2019

What is SalesPoint?

Fishbowl SalesPoint is point of sale and inventory management solution for retail businesses of all sizes. It also provides e-Commerce, CRM, and employee management functions. The software was designed by Fishbowl, founded in 2001 and headquartered in Utah, United States.

Average Rating -

The rating of SalesPoint is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software can be deployed in any business regardless of its size and type. For efficient inventory management and POS regulation, it has been deployed in such industries as general merchandise, retail and wholesale, and manufacturing etc. some noteworthy customers of the software include American Diving Supply, Sanluis Rassini Int. Inc, and Integrated Computing Solutions etc.

Features

Main POS features of the software include barcode scanning, credit card processing, multiple payment forms, receipt printing, and tax exemption. It offers two e-commerce features of automatic inventory updates and gift registry. For reliable inventory management, services of the software include automated ordering, inventory matrix, purchase orders, and serial number assignment etc. In CRM modules, important features are customer information database, email marketing, and purchase history.

SalesPoint 3 Pros

• Fishbowl SalesPoint offers a separate touch-screen sensitive interface for smartphones and tablets.
• Integration of the software with QuickBooks Merchant Services allows swift and reliable payment processing.
• Fishbowl offers the facility of customized inventory, sales, and daily closing reports.

SalesPoint 2 Cons

• Point of Sale module of the software does not include the features of sales commissions, revenue totals, and transaction hold.
• Fishbowl does not offer inventory management features of customized data fields and inventory classification.

Competitors & Alternatives

Some of the main competitors for Fishbowl SalesPoint include Retail Plus and AccuPOS.

Retail Plus provides an on premise point of sales solution which supports sales orders, invoicing and payment processing. It can manage customers & suppliers, inventory management, along with support for product returns as well as gift cards & discounts. The product also integrates with Quickbooks for financial management and with Shopify for e-commerce web stores to support online shopping by customers.

Fishbowl SalesPoint on the other hand includes similar features but also supports product kit management which requires grouping of several individual products for bundled offers. Additional options include drop shipments as well as configurable customer payment terms. While it also integrates with Quickbooks for financial management, it includes variable pricing & discount structures for special orders along with real-time inventory tracking to ensure customer orders are fulfilled.

Then there is AccuPOS which unlike Fishbowl SalesPoint bundles its own certified suite of POS hardware and barcode scanners to be used with its software. However clients are also able to utilize their own hardware if they require. Additionally the product can be integrated with most leading accounting systems and provides an option to review reports online through its web enabled client. There is also an integrated employee time & attendance system to manage shifts and timesheet logging.

Fishbowl SalesPoint however can be integrated as a point of sales solution for Fishbowl’s Manufacturing & Warehousing systems. In comparison its competitors support a more open architecture and are compatible for use with many other applications that need POS order management & payment processing.

SalesPoint Pricing Information

The cost of license starting from $4,395 per license. The experts at ITQlick has reviewed SalesPoint pricing and gave the software a total cost of ownership (TCO) rating of 2.2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching SalesPoint in action

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SalesPoint Categories

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Specifications

Company:	Fishbowl
Address:	Orem, UT
Website:	https://www.fishbowlinventory.com/products/salespoint/old/
Customers:	Small business, Medium business, Large business
Business Area:	Information technology, Sales management
Platforms:	Desktop
Operating Systems:	Mac OS, Windows, Linux

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SalesPoint Features