Flex Surveys Review - why 3.9 stars?

Flex Surveys Review
ITQlick Score: 92/100
ITQlick Rating: (3.9/5)
Pricing: 5/10 - average cost
Category: Employee Engagement -> Flex Surveys
Ranking:Ranked 1 out of 89 Employee Engagement systems
Company: Flex Surveys
Pricing: starts at $2,500 per license
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Flex Surveys pricing, Flex Surveys alternatives

Shlomi LaviShlomi Lavi / updated: Mar 13, 2022

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What is Flex Surveys and its features?

Flex Surveys is a customizable cloud-hosted and offline employee engagement survey development software designed to analyze processes and improve workforce management. The surveys are fully customizable according to the clients needs, such as a different number of questions, distribution options like offline messaging services or email links, device ease of accessibility like phones or tablets, visuals and graphics, employee statistics, and more.

In addition, they can customize the surveys for customers in any language they require, any particular wording, any scale, etc. They can also include sophisticated metrics like thresholding, employee, Net Promoter Score (NPS), and various different kinds of employee assessments.

Flex Surveys was developed by an organization called Flex, founded in 2013. Their headquarters are located in Ontario, Canada. The company has about 11 - 50 employees.

What is Flex Surveys rating?

The rating of Flex Surveys is 3.9 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Flex Surveys?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, Flex Surveys makes it fairly easy to use. This product is user friendly and intuitive.

Is Flex Surveys cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Flex Surveys on your mobile/smart phone.

Is Flex Surveys the best Employee Engagement system?

Flex Surveys is ranked 1 out of 89 software in their category (Employee Engagement systems).

What are Flex Surveys's pros? (3 Pros)

  • Attractive and customizable features for surveys
  • Greater employee retention and satisfaction
  • Flex Surveys is easy to use online and offline

What are Flex Surveys's cons? (2 cons)

  • No 24/7 chat support available
  • No Frequently Asked Questions (FAQs) provided

Who are their main alternatives?

Flex Surveys have three main competitors. They are Optimity, WorkTango, and Wrkit.
  • Functionality: Optimity is an organization that offers Demand & Supply Chain Planning solutions, Sales and Operations Planning, Distribution and Optimization, and Machine Learning solutions. They developed the Optimity software to be easy to use, appealing with simplistic graphics and visuals, and easy to follow workflow. The company was founded in 2008 and has head offices all around the globe, such as the USA, Australia, and New Zealand; the Singapore office caters to Asia and the UK. Optimity is widely different as it offers supply chain management, distribution, manufacturing solutions and utilizes technologies like Machine Learning to curate better plans and hashes out better strategies.

    Wrkit is also another employee engagement software. It includes features like cultural alignment, guides, feedback for employees, health & wellness programs, and more. Wrkit software provides more features in terms of operability and user accessibility than Flex Surveys. Flex Surveys simply provides interactive, customizable surveys, where users can add questions and scales and also curate their own parameters to measure employee productivity.

    Flex Surveys can be deployed on SaaS, iOS, Windows, Android, and Mac, whereas Wrkit can be deployed only on SaaS. WorkTango is a platform that creates employee management and engagement surveys that enable organizations to obtain insightful measurements and details of their workforce and create transparency in goals establishment.

    Similarly, WorkTango can also be deployed only on Saas. However, Flex Surveys also has the features of Employee Recognition and Pulse Surveys, and so does Wrkit, but WorkTango does not include these.
  • Level of Services: Flex Surveys and Wrkit offer services like Benchmarking, Cultural Alignment, Employee Awards, and Guides, Feedback and Goal Management, Health & Wellness Programs, and more. However, WorkTango does not offer half of these. Optimity Machine Learning enables clients to create intelligent supply chain models. The prediction process quantifies and unearths the cause-and-effect relationships embedded within the data and harnesses it to create meaningful interpretations for informed decision-making and reduces errors and disruption.
  • Support WorkTango provides support in the form of email, to which they respond via phone calls. They also have phone support, 24/7 live chat support. Flex Surveys also have email and phone call options but not live chat support. Wrkit provides support in the form of email and contact during business hours.

What is the cost of Flex Surveys?

Flex offers three plans for their Flex Surveys product. The first plan is "Basic," which is marketed towards small companies and includes features such as Accounts Management, Survey Communications, Results Presentation, and a few more. The next plan is "Professional," which is meant for medium-sized companies, has a few more features, including Custom Questionnaire and Report Segmentation.

The last plan is "Enterprise" suited for large corporations and includes even more aspects like Departmental/Manager Reports and Additional Presentations. The plans are priced at $2500, $3500, respectively, and the Enterprise plan starts at $4500.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Flex Surveys. You can also find here pricing information from Flex Surveys's website.

What should you ask Flex Surveys during a demo session? (65 questions)

Schedule a demo with Flex Surveys and access 65 must ask questions for the vendor while watching Flex Surveys in action.

Where Flex Surveys is used?

Flex Surveys cater to all types of organizations, from small businesses to large enterprises. Their customizable and affordable plans make employers and companies contribute to greater learning curves while managing their employees and boosting productivity. They have great employee retention rates and are used by companies like Sheraton Hotels and Resorts, Arizona Cardinals, and more. WorkTango is designed for great corporations and provides attractive features for a large employee base. Wrkfit can be used by small companies to large companies easily. Optimity caters to enterprises that need highly sophisticated technologies for their customers.

List of categories

Employee Engagement

Flex Surveys Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Flex Sur...
ITQlick rating
3.9/5
Score
92/100
Pricing
5/10
License pricing
$2,500 per license
Functionality
3
Compare
Achievers
ITQlick rating
4.8/5
Score
90/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Metacompliance
ITQlick rating
4.9/5
Score
90/100
Pricing
4.8/10
License pricing
Pricing not available
Functionality
3
WorkStride
ITQlick rating
3.3/5
Score
89/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
3
Bonfyre
ITQlick rating
4.5/5
Score
86/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.