Flex Surveys Review - why 3.9 stars?

Shlomi Lavi / updated: Mar 13, 2022

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What is Flex Surveys?

Flex Surveys is a customizable cloud-hosted and offline employee engagement survey development software designed to analyze processes and improve workforce management. The surveys are fully customizable according to the clients needs, such as a different number of questions, distribution options like offline messaging services or email links, device ease of accessibility like phones or tablets, visuals and graphics, employee statistics, and more.

In addition, they can customize the surveys for customers in any language they require, any particular wording, any scale, etc. They can also include sophisticated metrics like thresholding, employee, Net Promoter Score (NPS), and various different kinds of employee assessments.

Flex Surveys was developed by an organization called Flex, founded in 2013. Their headquarters are located in Ontario, Canada. The company has about 11 - 50 employees.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

Flex offers three plans for their Flex Surveys product. The first plan is "Basic," which is marketed towards small companies and includes features such as Accounts Management, Survey Communications, Results Presentation, and a few more. The next plan is "Professional," which is meant for medium-sized companies, has a few more features, including Custom Questionnaire and Report Segmentation.

The last plan is "Enterprise" suited for large corporations and includes even more aspects like Departmental/Manager Reports and Additional Presentations. The plans are priced at $2500, $3500, respectively, and the Enterprise plan starts at $4500.

ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for Flex Surveys. You can also find here pricing information from Flex Surveys's website.

Pros

• Attractive and customizable features for surveys
• Greater employee retention and satisfaction
• Flex Surveys is easy to use online and offline

Cons

• No 24/7 chat support available
• No Frequently Asked Questions (FAQs) provided

How it stacks up?

Access a head to head analysis of Flex Surveys vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Flex Surveys right for you or your business?

Flex Surveys cater to all types of organizations, from small businesses to large enterprises. Their customizable and affordable plans make employers and companies contribute to greater learning curves while managing their employees and boosting productivity. They have great employee retention rates and are used by companies like Sheraton Hotels and Resorts, Arizona Cardinals, and more. WorkTango is designed for great corporations and provides attractive features for a large employee base. Wrkfit can be used by small companies to large companies easily. Optimity caters to enterprises that need highly sophisticated technologies for their customers.