Flex TMS Review - why 2.8 stars?

Flex TMS Review
ITQlick Score: 82/100
ITQlick Rating: (2.8/5)
Pricing: 2.4/10 - low cost
Category: Fleet management -> Flex TMS
Ranking:Ranked 52 out of 316 Fleet management systems
Company: Echo Global Logistics
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Flex TMS pricing, Flex TMS alternatives

Shlomi LaviShlomi Lavi / updated: Jul 05, 2022

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What is Flex TMS and its features?

Flex TMS is a transportation management system that can help users to manage and view all transportation activities easily. The software offers software as a service deployment option, provides status updates and can give users complete visibility to transportation network. The software can automate most of the required process and is customized to meet all your logistics needs.

Echo Global Logistics, the company behind Flex TMS, was founded back in 2005. The Chicago based company is popular for providing technology-enabled supply chain and transportation management services. The company has served over 22,700 clients so far across a wide range of industries and it can analyze and compile data from its large network of more than 24,000 transportation providers.

What is Flex TMS rating?

The rating of Flex TMS is 2.8 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Flex TMS?

Flex TMS is perfect fit for large companies but it’s highly scalable and can be used by mid-sized companies too. Consumer products, construction, manufacturing and retail industries can use this software. Electronics Recycling Firm, auto parts supplier and bicycle manufacturing companies use this software for their transportation management needs.

Is it easy to use?

Yes, Flex TMS makes it fairly easy to use. This product is user friendly and intuitive.

Is Flex TMS cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Flex TMS on your mobile/smart phone.

Is Flex TMS the best Fleet management system?

Flex TMS is ranked 52 out of 316 software in their category (Fleet management systems).

What are their main features and functionalities?

Flex TMS comes with shipper controlled routing guide, transportation activities monitoring, status update providing, carrier performance reporting, load tracking information and customizable dashboard features. The shipper controlled routing guide can help users to select carriers easily. Users can also check status updates and tenders and builds shipment to select carrier. Most of the time consuming processes that requires tendering and routing are automated by this transportation management system.

The dashboard is highly customizable and can help users to utilize all the important functionality or users can choose the combination of Echo’s menu of services. Some of the customizable services are: freight bill pay and audit, custom reporting and document collection. The comprehensive proprietary solution can manage intermodal, truckload and also international transportation. Other notable features are: customized web portals, procurement management and portal for load tracking information.

What are Flex TMS's pros? (5 Pros)

  • Flex TMS is cloud-based and offers Software as a Service deployment option for users
  • Flex TMS offers customized web portals for users unlike other similar TMS tools
  • The customer support of Flex TMS offers email and phone support for users
  • The transportation management system is highly scalable and customizable and can be used by large companies
  • The transportation management system also offers mobile dedicated app for users to give visibility of shipments

What are Flex TMS's cons? (5 cons)

  • Flex TMS doesn’t offer much accounting features like other similar transportation management system
  • Flex TMS doesn’t offer real-time GPS tracking feature like other similar transportation management system
  • The customer support of Flex TMS doesn’t offer any 24/7 hours live phone support
  • The transportation management system doesn’t offer much intelligent inventory management or similar features
  • The transportation management system doesn’t offer much maintenance tracking features like other TMS solutions

Who are their main alternatives?

JDA Software and Roadnet Transportation Suite are the competitors of Flex TMS. JDA Software is a TMS solution with attractive features like supplier management, chain planning, warehouse management, order fulfillment and pricing. However, the software doesn’t offer much intelligent inventory management features and mobile dedicated app for iOS and Android users.

Roadnet Transportation Suite is another popular TMS solution with real time vehicle location tracking, position history, demo perspective stops, RN combo optimized route and GPS tracking features. However, the software doesn’t offer accounting management features.

What is the cost of Flex TMS?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Flex TMS

What should you ask Echo Global Logistics during a demo session? (65 questions)

Schedule a demo with Flex TMS and access 65 must ask questions for the vendor while watching Flex TMS in action.

List of categories

Vendor Managed Inventory
Contract Management
Project Management
Supply Chain
Strategic Sourcing
Transportation management

List of features

Agile Project Management
Document Management
Issue Tracking
Project Management
Resource Management
Task Management

Flex TMS Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.