Flex TMS Review - why 2.8 stars?

Shlomi Lavi / updated: Jul 05, 2022

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What is Flex TMS?

Flex TMS is a transportation management system that can help users to manage and view all transportation activities easily. The software offers software as a service deployment option, provides status updates and can give users complete visibility to transportation network. The software can automate most of the required process and is customized to meet all your logistics needs.

Echo Global Logistics, the company behind Flex TMS, was founded back in 2005. The Chicago based company is popular for providing technology-enabled supply chain and transportation management services. The company has served over 22,700 clients so far across a wide range of industries and it can analyze and compile data from its large network of more than 24,000 transportation providers.

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Who is it best for?

Flex TMS is perfect fit for large companies but it’s highly scalable and can be used by mid-sized companies too. Consumer products, construction, manufacturing and retail industries can use this software. Electronics Recycling Firm, auto parts supplier and bicycle manufacturing companies use this software for their transportation management needs.

Main features and functionalities

Flex TMS comes with shipper controlled routing guide, transportation activities monitoring, status update providing, carrier performance reporting, load tracking information and customizable dashboard features. The shipper controlled routing guide can help users to select carriers easily. Users can also check status updates and tenders and builds shipment to select carrier. Most of the time consuming processes that requires tendering and routing are automated by this transportation management system.

The dashboard is highly customizable and can help users to utilize all the important functionality or users can choose the combination of Echo’s menu of services. Some of the customizable services are: freight bill pay and audit, custom reporting and document collection. The comprehensive proprietary solution can manage intermodal, truckload and also international transportation. Other notable features are: customized web portals, procurement management and portal for load tracking information.

What is the actual cost?

ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Flex TMS. You can also find here pricing information from Flex TMS's website.

Pros

• Flex TMS is cloud-based and offers Software as a Service deployment option for users
• Flex TMS offers customized web portals for users unlike other similar TMS tools
• The customer support of Flex TMS offers email and phone support for users
• The transportation management system is highly scalable and customizable and can be used by large companies
• The transportation management system also offers mobile dedicated app for users to give visibility of shipments

Cons

• Flex TMS doesn’t offer much accounting features like other similar transportation management system
• Flex TMS doesn’t offer real-time GPS tracking feature like other similar transportation management system
• The customer support of Flex TMS doesn’t offer any 24/7 hours live phone support
• The transportation management system doesn’t offer much intelligent inventory management or similar features
• The transportation management system doesn’t offer much maintenance tracking features like other TMS solutions

How it stacks up?

Access a head to head analysis of Flex TMS vs alternative software solutions.

Frequently Asked Questions (FAQs)