FluentCloud Review - why 4.6 stars?
Compare PricingITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> FluentCloud review |
Ranking: | Ranked 74 out of 164 VoIP systems |
Company: | FluentStream Technologies |
Pricing: | starts at $20 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | FluentCloud pricing, FluentCloud alternatives |
Shlomi Lavi / updated: Mar 09, 2022
Various functionalities are provided even allowing the managers and administrators to record calls. The features provided in FluentCloud include predictive dialer, progressive dialers, manual dialer, and call logging among others. FluentStream Technologies is a company that develops and distributes FluentCloud. The company is based in the United States and has been in business since 2007.
FluentCloud offers administrative web portal in addition to user portal and live queues. It also offers integration with a variety of third party systems including ZOHO, Zendesk, Quickbase, SugarCRM, and others. Other capabilities include call detail reports, key press reports, toll-free numbers, number porting, call recording, overhead paging, and others.
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Table of Contents
What is FluentCloud?
FluentCloud is both cloud-based as well as on-premise businesses communication solution which is designed to work in the business of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Business communication is enhanced when using the solution since it allows communication within the office. A business that has remote offices can also communicate since FluentCloud provides cloud-based solutions.Various functionalities are provided even allowing the managers and administrators to record calls. The features provided in FluentCloud include predictive dialer, progressive dialers, manual dialer, and call logging among others. FluentStream Technologies is a company that develops and distributes FluentCloud. The company is based in the United States and has been in business since 2007.
Who is it best for?
Customers of the software include businesses of all sizes and a diverse range of types. It can be used in a variety of major industries including banking and finance, legal services, education, technology and IT services, and others. Some notable clients of the software include Cruise Vacations Inc, Advanced Insurance Managers LLC, and others.Main features and functionalities
The software offers 3-way calling for holding conference calls on the desk phone without dialing into a conference bridge. Other call related features include area code matching, auto-attendant, call forwarding, call groups, call park, call transfers, call queues, call waiting, call ID blocking, music on hold, voicemail to email, hot desking, and others.FluentCloud offers administrative web portal in addition to user portal and live queues. It also offers integration with a variety of third party systems including ZOHO, Zendesk, Quickbase, SugarCRM, and others. Other capabilities include call detail reports, key press reports, toll-free numbers, number porting, call recording, overhead paging, and others.
What is the actual cost?
The cost of license starts at $20 per user/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for FluentCloud. You can also find here pricing information from FluentCloud's website.Pros
- There are many features available at an affordable cost
- FluentCloud is flexible since it allows remote communications
- Customer care and customer support are always available
Cons
- Allows only one week of call recording
How it stacks up?
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Frequently Asked Questions (FAQs)
Is FluentCloud right for you or your business?
FluentCloud is designed to work effectively in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Business across various industries such as manufacturing, construction, and insurance among others.List of categories
CRM
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.