FluentCloud Review - why 4.6 stars?

FluentCloud Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: VoIP -> FluentCloud review
Ranking:Ranked 74 out of 164 VoIP systems
Company: FluentStream Technologies
Pricing: starts at $20 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: FluentCloud pricing, FluentCloud alternatives
Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is FluentCloud?

FluentCloud is both cloud-based as well as on-premise businesses communication solution which is designed to work in the business of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Business communication is enhanced when using the solution since it allows communication within the office. A business that has remote offices can also communicate since FluentCloud provides cloud-based solutions.

Various functionalities are provided even allowing the managers and administrators to record calls. The features provided in FluentCloud include predictive dialer, progressive dialers, manual dialer, and call logging among others. FluentStream Technologies is a company that develops and distributes FluentCloud. The company is based in the United States and has been in business since 2007.

Who is it best for?

Customers of the software include businesses of all sizes and a diverse range of types. It can be used in a variety of major industries including banking and finance, legal services, education, technology and IT services, and others. Some notable clients of the software include Cruise Vacations Inc, Advanced Insurance Managers LLC, and others.

Main features and functionalities

The software offers 3-way calling for holding conference calls on the desk phone without dialing into a conference bridge. Other call related features include area code matching, auto-attendant, call forwarding, call groups, call park, call transfers, call queues, call waiting, call ID blocking, music on hold, voicemail to email, hot desking, and others.

FluentCloud offers administrative web portal in addition to user portal and live queues. It also offers integration with a variety of third party systems including ZOHO, Zendesk, Quickbase, SugarCRM, and others. Other capabilities include call detail reports, key press reports, toll-free numbers, number porting, call recording, overhead paging, and others.

What is the actual cost?

The cost of license starts at $20 per user/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for FluentCloud. You can also find here pricing information from FluentCloud's website.

Pros

  • There are many features available at an affordable cost
  • FluentCloud is flexible since it allows remote communications
  • Customer care and customer support are always available

Cons

  • Allows only one week of call recording

How it stacks up?

Access a head to head analysis of FluentCloud vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
FluentCloud
ITQlick rating
4.6/5
Score
76/100
Pricing
2/10
License pricing
$20 per user/month
Functionality
3
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

FluentCloud is ranked 74 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of FluentCloud is 4.6 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, FluentCloud makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access FluentCloud on your mobile/smart phone.

What should we ask during a demo session?

Differences between FluentCloud and alternatives?

The most popular alternatives to FluentCloud in 2023: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - FluentCloud VS VoIP Software alternatives.

Is FluentCloud right for you or your business?

FluentCloud is designed to work effectively in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Business across various industries such as manufacturing, construction, and insurance among others.

List of categories

CRM

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.