FMX Review - why 4.5 stars?

FMX Review
ITQlick Score: 78/100
ITQlick Rating: (4.5/5)
Pricing: 4/10 - average cost
Category: Maintenance -> FMX
Ranking:Ranked 91 out of 272 Maintenance systems
Company: Facilities Management Express, LLC
Pricing: starts at $35 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: FMX pricing, FMX alternatives

Shlomi LaviShlomi Lavi / updated: Feb 14, 2022

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What is FMX and its features?

FMX is web-based facilities management software system that centralizes the operational activities of your business. The software was designed and launched by Facilities Management eXpress and focuses on workflow management system.

What is FMX rating?

The rating of FMX is 4.5 stars out of 5 and the total score is 78 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses FMX?

FMX is best for small and medium sized businesses from a variety of industries. The software solutions offered by FMX have been deployed in educational institutes, property management companies, and religious and government organizations.

FMX allows the facilities managers and their staff to efficiently manage resources and share information on timely basis. If you run a small or medium business and want to bring down the operational cost and also reduce the energy expenditure, FMX can be a viable solution for you.

If your company needs an affordable software solution with user-friendly interface that can streamline and optimize various operational aspects, FMX is an option worth considering. Some of the clients of FMX include TMI Energy Solutions, Englewood Construction, Inc., and Fairland Local School District.

Is it easy to use?

Yes, FMX makes it fairly easy to use. This product is user friendly and intuitive.

Is FMX cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access FMX on your mobile/smart phone.

Is FMX the best Maintenance system?

FMX is ranked 91 out of 272 software in their category (Maintenance systems).

What are their main features and functionalities?

FMX centralizes all your business activates at one location accessible through web all over the world. The calendar based interface of the system allows you to manage the resources efficiently and keep track of all the operational costs and expenditures against the dates.

Considering that the software is cloud-based and also offers a special interface for mobile devices, you can run your operations and keep an eye on business activities from anywhere in the world. Important tasks that you can manage with FMX include scheduling resources, reserving rooms, equipment tracking, and emergency and planned maintenance requests.

Senior management of any organization can track, review as well as analyze the workflow and activities of their facilities and staff. Product life and dependability of the supplies and products is also available for review.

What are FMX's pros? (5 Pros)

  • The software offers a dedicated interface for mobile devices
  • Web based nature of the software makes it possible to run on any major operating systems. It also allows you to access the system and stay in touch with your business anywhere in the world as long as the internet is available
  • The price of software varies with respect to the facilities it is deployed on. This means that you will have to pay less if you are running a small business
  • Round the clock customer service is available for the user through multiple channels
  • The interface and design of the system is simple and also allows customizations for specific business needs

What are FMX's cons? (5 cons)

  • The software has support only for English language which restricts its scope
  • There is not any dedicated FMX app for mobile devices which limits the overall functionality
  • The software is not available in the form of modules so you will have to purchase the whole package regardless of your specific needs
  • Cloud-based nature of the software means that you won’t be able to use it if the internet is not available
  • The software does not offer the important feature of incident management present on many other facility management solutions

Who are their main alternatives?

Some of the key competitors for FMX are MaintenancePro and MaintenanceEdge.

MaintenancePro is a facilities management solution that is available as an on premise solution. The product supports workflow automation to manage service & maintenance work orders, as well as handles scheduling and repairs. There is also support for asset management to track equipment status, as well as to schedule preventive maintenance requirements. Additionally there is an employee management function to handle technician allocation and skills review.

FMX on the other hand provides a similar solution but as a cloud based service. It provides additional options such as fleet management which includes fleet maintenance needs, as well as fleet allocation for work order requirements. Additionally the product supports mobile device access for technicians who can use them to review schedules & routes, as well as update service order status.

Another option is provided by MaintenanceEdge which is also available as a cloud based solution. However while it has a number of the same features as FMX, it also provides capital asset forecasting tools to manage procurement based on service and lifecycle analysis. Additionally there is an option for asset budgeting to plan for maintenance costs, as well as identify equipment that needs to be retired based on technical and financial maintenance reviews.

While FMX does not support all of these features currently, the product does assign all equipment & assets under maintenance a unique QR code. These can then be scanned via mobiles to retrieve asset technical information and repair history to aid in current repairs and servicing needs.

What is the cost of FMX?

The cost of license starts at $35 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for FMX.

What should you ask Facilities Management Express, LLC during a demo session? (65 questions)

Schedule a demo with FMX and access 65 must ask questions for the vendor while watching FMX in action.

List of categories

Fixed Asset Management
Billing & Invoicing
Calibration
Inventory Management
Maintenance
Asset Tracking
Asset Tracking
Equipment Maintenance
Preventive Maintenance
Work Order Management
Purchasing Management
Facilities Management

List of features

Automatic Property Mapping
Maintenance Overview
Web Portal
Work Order Management
Purchasing

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.