FortiVoice phones Review - why 2.8 stars?

FortiVoice phone systems Review
ITQlick Score: 79/100
ITQlick Rating: (2.8/5)
Pricing: 2.6/10 - low cost
Category: VoIP -> FortiVoice phones
Ranking:Ranked 52 out of 164 VoIP systems
Company: Fortinet
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: FortiVoice phones pricing, FortiVoice phones alternatives

Shlomi LaviShlomi Lavi / updated: Feb 09, 2022

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What is FortiVoice phones and its features?

FortiVoice is an on-premise business VoIP solution designed for offices and distributed networks with different types of phone users. The core features include auto attendants, voicemail, ring groups and dial-by-name directory and more. The solution supports connections with the public switched telephone network (PSTN).

The solution offers total call control as well as other communication features suitable for good customer service and to help handle calls professionally, stay connected everywhere and control the cost of communication. The web portal enables the user to view their call logs and manage or configure their own messaging as well as access to different challenges.

The solution offers SIP trunking service that is called Forticall which is for a one-vendor solution. From the drop-down menu in the administrative interface, the administrators can pick the VoIP provider that is certified to work with the Fortivoice. The solution also offers multiple call routing possibilities for different extensions. It provides a free demo.

What is FortiVoice phones rating?

The rating of FortiVoice phones is 2.8 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses FortiVoice phones?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, FortiVoice phones makes it fairly easy to use. This product is user friendly and intuitive.

Is FortiVoice phones cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently FortiVoice phones can't be accessed on mobile, you would need to access it from your computer.

Is FortiVoice phones the best VoIP system?

FortiVoice phones is ranked 52 out of 164 software in their category (VoIP systems).

Who are their main alternatives?

The two main competitors of Fortivoice Phone Systems include Talkdesk and Switchvox. Talkdesk is a cloud-based call center solution just like Fortivoice Phone system. Talkdesk which is a company based in the United States and was founded in 2011 owns Talkdesk software while Fortivoice phone systems is a product of Fortinet which was founded in 2000 and based in Sunnyvale California.

Fortivoice phone systems offer support online, during the business hours and 24/7 live rep whereas Talkdesk offers support online and 24/7 live rep. Both Switchvox and Fortivoice phone systems are a cloud-based VoIP solution.

Switchvox is a product of Digium whereas Fortivoice phone systems Fortinet which was founded in 2000 and based in Sunnyvale California.

What is the cost of FortiVoice phones?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for FortiVoice phones

What should you ask Fortinet during a demo session? (65 questions)

Schedule a demo with FortiVoice phones and access 65 must ask questions for the vendor while watching FortiVoice phones in action. Visit the vendor's website here.

Where FortiVoice phones is used?

Fortivoice phone systems are ideal for all businesses of all sizes including small, medium and large enterprises. It caters to education, Government, healthcare, hospitality, financial services, and retail.

List of categories

Business Phone Systems
Cloud PBX
SIP Clients
SIP Trunking
VoIP

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.