FreshBooks Review - why 4.5 stars?

FreshBooks Review
ITQlick Score: 95/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Core Accounting -> FreshBooks review
Ranking:Ranked 4 out of 137 Core Accounting systems
Pricing: starts at $6 per month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: FreshBooks pricing, FreshBooks alternatives
Shlomi LaviShlomi Lavi / updated: Aug 23, 2022

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What is FreshBooks?

Freshbooks is a cloud-based invoice and accounting software built for accountants and business owners. The software offers features such as;
  • Invoicing: Users can easily create invoices with a professional standard. These invoices appeal to the preference of their customers.
  • Expense Management: This feature provides easy tracking of expenses. Users can log and organize their expenditures from time to time which also includes the payment of tax.
  • Time Tracking: This feature enables users to prioritize and log their working hours with an automated invoice system.
  • Integration: This feature allows users to blend the software functionalities with other software companies for easy management of business activities.
  • Online Payment: This feature enables users or business owners to receive payment and issue invoices. It also allows business owners to have payment record in their accounts.
Freshbooks started in 2004. The software company has its headquarters in Toronto, Canada. The company host a workforce of up to 500 employees.

Who is it best for?

From day one, FreshBooks was intended for Freelancers and small businesses who just do not want to waste their time using Excel or Microsoft Word when invoicing their client. The website is designed to be used as an online billing service. Freelancers and businesses that can benefit from this online software can be found in industries related to constructions, finances, manufacturing and even retail.

FreshBooks makes it easy for small contractors to organize expenses and charge their clients based on a proper documentation of the job being done.

Main features and functionalities

The online accounting software can help your business track the time being spent on a particular job, record all expense related to it, take into account taxes involved and finally generate an invoice based on that. The accounting platform also allows the users to set late payment reminders, auto-payment and attach receipt as proof whenever required.

Because the online software is available on smartphones too, you should be able to bill your client no matter where you find yourself.

What is the actual cost?

Freshbooks comes with three basic pricing plans. These pricing plans are Lite (for professionals) at $6 month and $108 per year. Plus (for business owners) starts at $10 per month and $180 per year. Premium (for growing businesses) starts at $20 per month and $360 per year.

The Lite plan offers features such as sending unlimited invoices to 5 clients, Tracking limitless expenses, sending limitless estimates, Getting paid with credit cards and bank transfers, Tracking sales tax and viewing reports, and access to iOS and Android anywhere. The Plus plan offers all features in Lite with additional features such as Sending unlimited invoices to 50 clients, automated tracking of expenses, sending limitless proposals, setting up reoccurring billing and client retainers, running business health reports, etc.

The Premium plan provides every feature in Plus with additional features like Sending unlimited invoices to unlimited clients, Tracking bills and bill payments, Tracking project profitability, Customizing email templates and email signatures.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for FreshBooks. You can also find here pricing information from FreshBooks's website.


  • Freshbooks has an excellent payment reminder feature
  • The software is easy to use and navigate
  • It provides smooth customer support features
  • Features a late payment reminders
  • Time Tracking feature is available


  • Freshbooks has poor ticketing system
  • FreshBooks does not fit large enterprise

How it stacks up?

Access a head to head analysis of FreshBooks vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Core Accounting system?

FreshBooks is ranked 4 out of 137 software in their category (Core Accounting systems).

How they are rated on ITQlick?

The rating of FreshBooks is 4.5 stars out of 5 and the total score is 95 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, FreshBooks makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access FreshBooks on your mobile/smart phone.

What should we ask during a demo session?

Differences between FreshBooks and alternatives?

The most popular alternatives to FreshBooks in 2024: QuickBooks, Wave Accounting, Zoho Books, Vyapar, Xero. Access the complete competitors analysis here - FreshBooks VS Core Accounting Software alternatives.

Is FreshBooks right for you or your business?

Freshbooks provides the necessary system that aids accountants and businesses owners. Small business owners seeking the appropriate tools to support their businesses such as Freelancing, Self-employed professionals, Businesses with employees, Businesses with contractors are a good fit for Freshbooks. Businesses currently under Freshbooks are MCCORMICK Tax Group LLC, Beyond Creative, Ace Connections, Pink Share Marketing, etc.

List of categories

Accounting & Finance
Recurring Billing
Billing & Invoicing
Core Accounting
Financial reporting
Payment Processing
Recurring invoicing
Business Process Management (BPM)
File Sharing
Time and Attendance
Mobile performance

List of features

Mobile Access
Accounts Payable
Accounts Receivable
Balance Sheet
Billing & Invoicing
Budgeting & Forecasting
Cash Flow
Payment Management
Time and Expense Tracking
Time Tracking

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.