Freshsales - Top Competitors (Feb 2023)

Shlomi Lavi / updated: Feb 19, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Freshsales vs. Alternatives in 2023

Freshsales competes with other cloud CRM systems like HubSpot, Zoho CRM, and Nutshell. We will compare these CRM systems in some specific aspects below.

• Functionality: Freshsales offers features like Bulk Emails, Workflow automation, Deal Management, Email Integration, Formula Fields, Mobile App, Multi-currency & Multi-language, etc. When compared to its alternatives, HubSpot shares similar features to Freshsales, like Mobile app and support. HubSpot offers Free Meeting Scheduler App, Social Media Tools, Email Tracking Software, Sales Email Automation, Ads Software, etc. Zoho CRM offers Sales Force Automation, Canvas Design StudioNEW, Process Management, Journey Orchestration, Omnichannel, Analytics (available in Freshsales), Sales Enablement, etc. Nutshell offers features like Sales Automation, Pipeline Management, Reporting, Contact Management, Email, Team Collaboration, marketing, etc.
• Customers/Industries: Freshsales targets business teams in Real Estate, Ecommerce, Manufacturing, SaaS, Hospitality, Insurance, Logistics, Agency, Retail, etc. Customers using Freshsales are OmniPACS, Shelton Development Services, and Evans Manufacturing. When compared to its alternatives, HubSpot targets businesses in software, manufacturing, etc. Customers using HubSpot are VMware, Suzuki, SoundCloud, WWF, Trello, Survey Monkey, ClassPass, etc. Zoho CRM targets businesses in Financial Services, Life Sciences, Retail, Real Estate, Agencies, Insurance, etc. Customers using Zoho CRM are The NetMen Corp, JusCollege, Sherpa Digital Media, RainTree, etc. Nutshell targets nonprofit consulting firms, retail, education, manufacturing, etc. Customers using Nutshell are Ann Arbor, Caffè Umbria, Superfine! Art Fair, Eclectic Music, Genoskin, The Cyberwire, etc.
• Cost: According to ITQlick expert cost research, Freshsales is cost-rated at 1.8/5. This means it is a low-cost CRM software. The rating system considers softwares rated 1-2 as low-cost and 4-5 as high cost. Freshsales starts at $15 per user per month billed annually, and $18 per user monthly. HubSpot starts at $45 per month and is billed at $540 annually. Zoho CRM starts at $12 per user per month billed annually, and $18 monthly. Nutshell starts at $19 per user per month billed annually and $22 monthly.
• Cloud-based/On-premise: Freshsales and all its alternatives are cloud-based.
• Popularity: HubSpot is publicly traded on the NYSE under the HUBS symbol. HubSpot has 128,000+ Customers in over 120 countries. Zoho CRM (a product of Zoho Cooperations) is privately held and empowers a global network of over 250,000 businesses in 180 countries.
• Scalability: Freshsales and HubSpot can scale businesses from startups and small businesses to large businesses.
• Support: Freshsales offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and 24/7 (Live Rep). Freshsales is lacking in Chat which is available in HubSpot and Zoho CRM. HubSpot and Zoho CRM offers all support channels of Freshsales. Nutshell offers an Email/Help Desk, FAQs/Forum, a Knowledge Base, Phone Support, and Chat.

Freshsales vs. Alternatives (pricing table)

Freshsales's Free Alternative

Zoho CRM and Insightly CRM are free alternatives to Freshsales. They both offer free plans with limited user access.