FrontSpin Review

Let our Auto Dialer / Predictive Dialer Software Experts help you find the right Software for your Business!

Last updated: Sep 24, 2019

FrontSpin Review

ITQlick rating
(4.5/5)

Has a free version

FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale c...

  • Categories (4/9):

    • Auto Dialer / Predictive Dialer
    • Automatic Call Distribution (ACD)
    • Call Monitoring
    • Call Recording

Shlomi Lavi / updated: Sep 24, 2019

What is FrontSpin Used For?

FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale cycle.

Average Rating -

The rating of FrontSpin is 4.5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management.

Features

The core features of FrontSpin include inbound web leads, playbook, local presence calling, sales email management, power dialer, CRM data management, analytics and insights and telephony.

This software works automatically in the optimization of the calling targets in accordance to the number of active agents available. Users can also integrate this software with various CRM solutions in synchronizing sales information across applications in real-time.

Competitors & Alternatives

The possible alternatives to consider for FrontSpin include Genesys Contact Centre, Sisense and Zoho Reports.

FrontSpin Pricing Information

The experts at ITQlick has reviewed FrontSpin pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching FrontSpin in action

FrontSpin Categories

Auto Dialer / Predictive Dialer
Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Call Center
Call Center Workforce Management
Call Tracking
Contact management

Specifications

Company:
Address: 1730 S Amphlett Blvd., #213 San Mateo, CA 94402
Website:https://www.frontspin.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

FrontSpin Features

Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center
Contact Management

FrontSpin Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
FrontSpin
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
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5.2/10
License pricing license pricing (if provided by the software vendor)
$495 per license
Hosting
Cloud
Functionality score
6
Fit small business
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PhoneBurner
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ITQlick Score
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9.4/10
License pricing license pricing (if provided by the software vendor)
$67.50 per user/month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
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PIMS
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ITQlick Score
79/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$125 per user/month
Hosting
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Functionality score
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Fit small business
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Newfies-Dialer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
78/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$250 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review