Gainsight Review - why 4.3 stars?
Compare Pricing
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 5.4/10 - average cost |
| Category: | Customer Experience Management -> Gainsight review |
| Ranking: | Ranked 3 out of 22 Customer Experience Management systems |
| Company: | Gainsight |
| Pricing: | starts at $2,500 per company/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Gainsight pricing, Gainsight alternatives |
Shlomi Lavi / updated: May 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Gainsight?
Gainsight is a cloud-based and on-premise Analytic customer success software solution. It merges customer data from various sources such as sales data, usage logs, surveys, and support tickets among others, and analyzes it to enable users prioritize and automate informed customer success actions.It assists different departments in an organization including sales, marketing as well as product management to prioritize and automate workflows, manage retention proactively and more. It is a product of Gainsight Company founded in 2009 in the United States and is deployable through the cloud, web, and SaaS.
It offers training through Live Online, Webinars, and documentation as well as in person. Its main features include a 360° Customer View, Lifecycle Management, and Experience Health among others.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
The cost of license starts at $2,500 per company/month. ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Gainsight. You can also find here pricing information from Gainsight's website.How it stacks up?
Access a head to head analysis of Gainsight vs alternative software solutions. ITQlick rating
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Contents...
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4.3/5
Score
84/100
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6.2/10
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$99 per user/month
Functionality
4
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Frequently Asked Questions (FAQs)
Is Gainsight right for you or your business?
Gainsight software is designed to cater to businesses of all sizes with employees from as low as one employee to 10001 plus employees. Any business with a revenue base of $10 million to $1 billion plus can use the software.It serves businesses in various verticals including cloud applications, On-Premise Software, Tech Infrastructure, Ad Tech, and Business Services.
List of categories
Accounting & Finance
Data Analysis Tools
Communications
Customer Loyalty
Healthcare CRM
Product Lifecycle Management
Employee Recognition
Usage Tracking
List of features
Data Analysis Tools
Customer Experience Management
Communications
Product Lifecycle Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.