Get Satisfaction Review - why 3.7 stars?
Compare Pricing
| ITQlick Score: | 62/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 5/10 - average cost |
| Category: | CRM -> Get Satisfaction review |
| Ranking: | Ranked 478 out of 605 CRM systems |
| Company: | Get Satisfaction |
| Pricing: | starts at $39 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Get Satisfaction pricing, Get Satisfaction alternatives |
Shlomi Lavi / updated: Nov 24, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Get Satisfaction?
Get Satisfaction is a web based customer engagement solution for businesses of all sizes. Its capabilities include use case configuration, feedback management, gamification, and others. The software was designed and launched by Get Satisfaction Inc headquartered in California, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be used include retail and wholesale, technology and software development, automation and manufacturing, financial services, and others. Some notable clients of the software include SPS Commerce, Rabobank, and Aerohive Networks etc.Main features and functionalities
The software offers a variety of customer engagement capabilities including customer community management, use case configuration, self-service customer support, customer feedback management, gamification, and customization. It also offers built-in search engine optimization along with social media integration and mobile support. Comprehensive community experience is offered with support for 12 major languages.Get Satisfaction allows embedding of relevant content and notes on the web and forums. Multiple posting actions are supported to facilitate and promote outcomes. Other important capabilities include category creation and management, moderation tools, people management, content curation, private conversation management, and crowd-sourcing tools etc.
What is the actual cost?
The cost of license starts at $39 per user/month. ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for Get Satisfaction. You can also find here pricing information from Get Satisfaction's website.How it stacks up?
Access a head to head analysis of Get Satisfaction vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
CRM
List of features
Data Import/Export
Basic Reports
Online Customer Support
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.