GetFeedback Review - why 3.6 stars?

GetFeedback Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 4.6/10 - average cost
Category: Customer Experience Management -> GetFeedback review
Ranking:Ranked 11 out of 22 Customer Experience Management systems
Company: GetFeedback
Pricing: starts at $20 per user/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Mobile
Links: GetFeedback pricing, GetFeedback alternatives
Shlomi LaviShlomi Lavi / updated: Apr 07, 2021

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What is GetFeedback?

GetFeedback is a web based survey software solution for businesses of all sizes. It offers such capabilities as survey design, administration, analytics, support, and others. The software was designed and launched by Matchbook Labs Inc headquartered in California, United States.

Who is it best for?

Customers of the software include businesses of all sizes and a variety of types. Major industries where it has found deployment include technology and software development, web services, social networking, media and entertainment, retail and wholesale, financial services, and others. Some notable clients of the software include World Economic Forum, RedBull Mobile, and Linkedin etc.

Main features and functionalities

Core designing capabilities offered by the software include branding, drag and drop interface, editing of survey width, randomization of pages and questions, answer updates, and white label surveys. Customization options include custom action buttons, custom survey URLs, customizable templates, and customizable themes. Audios, images, videos, and other multimedia content can be embedded in the surveys.

GetFeedback gathers real time feedback from the audience and accordingly offers real time summary reports and charts. Other important capabilities include checkbox matrix, cross tabulations, and data export in multiple formats.

What is the actual cost?

The cost of license starts at $20 per user/month. ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for GetFeedback.

How it stacks up?

Access a head to head analysis of GetFeedback vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
GetFeedback
ITQlick rating
3.6/5
Score
62/100
Pricing
4.6/10
License pricing
$20 per user/month
Functionality
3
Compare
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Customer Experience Management system?

GetFeedback is ranked 11 out of 22 software in their category (Customer Experience Management systems).

How they are rated on ITQlick?

The rating of GetFeedback is 3.6 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, GetFeedback makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access GetFeedback on your mobile/smart phone.

What should we ask during a demo session?

Differences between GetFeedback and alternatives?

The most popular alternatives to GetFeedback in 2023: Enterprise Feedback, Pega CRM, Gainsight, InMoment Employee Engagement, Contentsquare. Access the complete competitors analysis here - GetFeedback VS Customer Experience Management Software alternatives.

List of categories

Feedback Management
Survey Software
Brand Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.