Getronics Service Desk Review - why 4.9 stars?

Shlomi Lavi / updated: Oct 10, 2022

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What is Getronics Service Desk?

Getronics Service Desk Outsourcing is a cloud-based help desk solution that is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution creates an environment where the business owners and management can communicate with their customers. Not only with their customers but also the users can communicate with their employees in the businesses.

The various features offered in Getronics Service Desk Outsourcing include CRM, social media integration, location tracking, and visitors tracking among others. Getronics is the company that develops and distributes Getronics Service Desk Outsourcing. The company is based in ten United States.

Who is it best for?

The typical customers include the following business size: Medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for Getronics Service Desk. You can also find here pricing information from Getronics Service Desk's website.

Pros

• Getronics Service Desk Outsourcing is a robust and feature-rich solution compared to its top alternatives
• The software is highly scalable and grows as its customers expand their services
• Getronics Service Desk Outsourcing has powerful omnichannel communication support that allows users to access issue resolutions across different channels

Cons

• Getronics Service Desk Outsourcing does not offer a native knowledge base feature like its top alternatives
• The software has limited reporting features compared to its top competitors

How it stacks up?

Access a head to head analysis of Getronics Service Desk vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Getronics Service Desk right for you or your business?

Getronics Service Desk Outsourcing is an IT service management solution for companies across several industries, such as manufacturing, retail, automotive, healthcare, and finance. The software is a scalable option for businesses of all sizes. Clarks Shoes, Clínica de Girona, and Ford are some famous clients that use Getronics Service Desk Outsourcing.