Getronics Service Desk Review - why 4.9 stars?

Getronics Service Desk Outsourcing Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 5/10 - average cost
Category: Maintenance -> Getronics Service Desk review
Ranking:Ranked 17 out of 272 Maintenance systems
Company: Getronics
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: Getronics Service Desk pricing, Getronics Service Desk alternatives
Shlomi LaviShlomi Lavi / updated: Oct 10, 2022

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What is Getronics Service Desk?

Getronics Service Desk Outsourcing is a cloud-based help desk solution that is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution creates an environment where the business owners and management can communicate with their customers. Not only with their customers but also the users can communicate with their employees in the businesses.

The various features offered in Getronics Service Desk Outsourcing include CRM, social media integration, location tracking, and visitors tracking among others. Getronics is the company that develops and distributes Getronics Service Desk Outsourcing. The company is based in ten United States.

Who is it best for?

The typical customers include the following business size: Medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for Getronics Service Desk. You can also find here pricing information from Getronics Service Desk's website.

Pros

  • Getronics Service Desk Outsourcing is a robust and feature-rich solution compared to its top alternatives
  • The software is highly scalable and grows as its customers expand their services
  • Getronics Service Desk Outsourcing has powerful omnichannel communication support that allows users to access issue resolutions across different channels

Cons

  • Getronics Service Desk Outsourcing does not offer a native knowledge base feature like its top alternatives
  • The software has limited reporting features compared to its top competitors

How it stacks up?

Access a head to head analysis of Getronics Service Desk vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Maintenance system?

Getronics Service Desk is ranked 17 out of 272 software in their category (Maintenance systems).

How they are rated on ITQlick?

The rating of Getronics Service Desk is 4.9 stars out of 5 and the total score is 85 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Getronics Service Desk makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Getronics Service Desk can't be accessed on mobile, you would need to access it from your computer.

Differences between Getronics Service Desk and alternatives?

The most popular alternatives to Getronics Service Desk in 2023: FTMaintenance, UpKeep, Fiix, Hippo CMMS, Maximo. Access the complete competitors analysis here - Getronics Service Desk VS Maintenance Software alternatives.

Is Getronics Service Desk right for you or your business?

Getronics Service Desk Outsourcing is an IT service management solution for companies across several industries, such as manufacturing, retail, automotive, healthcare, and finance. The software is a scalable option for businesses of all sizes. Clarks Shoes, Clínica de Girona, and Ford are some famous clients that use Getronics Service Desk Outsourcing.

List of categories

Service requests

List of features

Data Import/Export
Basic Reports
Online Customer Support

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.