Gmail Review - why 3.3 stars?

Gmail Review
ITQlick Score: 80/100
ITQlick Rating: (3.3/5)
Pricing: 4.8/10 - average cost
Category: Office & Admin -> Gmail
Ranking:Ranked 4 out of 42 Office & Admin systems
Company: Google
Pricing: starts at $6 per user/month
Typical customers: Start up, Small business, Medium business, Large business, Private use
Platforms: Desktop, Mobile, Cloud
Links: Gmail pricing, Gmail alternatives

Shlomi LaviShlomi Lavi / updated: Sep 04, 2021

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What is Gmail?

Gmail is an email service that offers email solution across all devices with lots of free storage and customizable tabs. Users can share photos, do group video calls and connect with friends from other Apple, Android and other devices using this email service.

Google, the company behind Gmail, was founded back in 1998, is headquartered in Mountain View, California and has thousands of offices and employees all around the world.


What is Gmail rating?

The rating of Gmail is 3.3 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Gmail?

Gmail is suitable for individual and also offers branded email and 24/7 support for business users with their own personalized email addresses. The custom email includes calendar, docs, video meetings and more and can be easily accessed from tablet or phone.

Is Gmail the best Office & Admin system?

Gmail is ranked 4 out of 42 software in their category (Office & Admin systems).

What are their main features and functionalities?

Gmail comes with a new inbox with customizable tabs that can give users complete control over their emails, Hangouts that can help users to do group video calls, share photos and emojis with friends across various devices, 15GB of free storage across Google+, Google Drive and Gmail, support for sharing files of up to 10GB using Google Drive, better composing features, video call with support for up to 10 users and custom theme features. Business users can perform video meetings with up to 15 people and get 24/7 email and phone support with Google Apps.

What are Gmail's pros? (3 Pros)

  • Gmail comes with mobile dedicated apps for iOS, Android and other popular mobile Oss
  • Gmail offers 15GB of free storage across Google Drive, Gmail and Google+
  • The email service comes with integrated video chat feature with up to 10 users unlike other similar services

What are Gmail's cons? (2 cons)

  • Gmail doesn’t offer any option to create aliases which can be a problem for some users
  • Gmail has discontinued RSS support which can be a problem for some users

Who are their main alternatives?

Outlook.com and Yahoo! Are the competitors of Gmail. Outlook.com is optimized for mobile usage and Windows 8 but doesn’t offer video chat or IMAP support. Yahoo! Is another popular email service with unlimited inbox storage, address book and spell check features but doesn’t offer any support for users.

What is the cost of Gmail?

The cost of license starts at $6 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Gmail

What should you ask Google during a demo session? (65 questions)

Schedule a demo with Gmail and access 65 must ask questions for the vendor while watching Gmail in action.

List of categories

Email
Email Utilities

List of features

Data Import/Export
Basic Reports
Online Customer Support

Gmail Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Gmail
ITQlick rating
3.3/5
Score
80/100
Pricing
4.8/10
License pricing
$6 per user/month
Functionality
5
Review
Compare
AnyTime
ITQlick rating
4.5/5
Score
85/100
Pricing
3.4/10
License pricing
$39.99 per license
Functionality
4
IncrediMail
ITQlick rating
4.2/5
Score
81/100
Pricing
7/10
License pricing
$19 per user/month
Functionality
4
PeopleSoft
ITQlick rating
4/5
Score
81/100
Pricing
7.2/10
License pricing
$35 per license
Functionality
7
Google
ITQlick rating
3.6/5
Score
80/100
Pricing
6.6/10
License pricing
Has a free version
Functionality
4
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.