GoFileRoom Review - why 4.8 stars?

GoFileRoom Review
ITQlick Score: 92/100
ITQlick Rating: (4.8/5)
Pricing: 5.8/10 - average cost
Category: Document Management -> GoFileRoom
Ranking:Ranked 5 out of 423 Document Management systems
Company: Thomson Reuters Accelus
Pricing: starts at $3,950 per year
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Cloud
Links: GoFileRoom pricing, GoFileRoom alternatives

Shlomi LaviShlomi Lavi / updated: Mar 12, 2022

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What is GoFileRoom?

GoFileRoom is a cloud-based document management software to help organizations manage all their documents through a shared space. GoFileRoom has all the necessary features for document management including, copy documents, share documents, user groups, permission-wise access, document search, document status, location-wise tracking, document security, client connection and, process automation.

The target user size of GoFileRoom are startups, small, medium, and large-sized organizations. Through high-speed internet, you can now have a centralized document management space for your business documents. The organizations that GoFileRoom supports include land management, accounting, and auditing tax, and payroll processes.

GoFileRoom was developed by Thomson Reuters Accelus, located in New York, the United States, in 2005. The employee size of Thomson Reuters Accelus is 10,000 plus employees, making it a large-sized organization. They also own other products. However, GoFileRoom is one of their most prominent products. The browser support for GoFileRoom is limited to Google Chrome and Internet Explorer.


What is GoFileRoom rating?

The rating of GoFileRoom is 4.8 stars out of 5 and the total score is 92 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses GoFileRoom?

The software is a viable solution for businesses of all sizes hailing from a variety of industries. Major industries and domains where it can be used include technology and IT services, telecommunications, legal services, financial services, retail and wholesale, healthcare and hospitality, media and publishing, and others.

Is GoFileRoom the best Document Management system?

GoFileRoom is ranked 5 out of 423 software in their category (Document Management systems).

What are their main features and functionalities?

The software offers comprehensive document scanning capabilities with support for bulk scanning. Accuracy in scanning is ensured by leveraging barcode and optical character recognition (OCR) technology. Changes that occur during the scanning process are accurately tracked with quality control and integrity management. It also offers integration with Adobe Acrobat for scanning of documents into pre-defined Adobe bookmarks.

GoFileRoom offers document workflow management along with standardization and organization of volumes of documents. Index structure and workflow templates can be customized for specific needs of different departments. Other important capabilities of the software include document storage and retrieval, full text search, document retention, customized user access, and others.

What are GoFileRoom's pros? (3 Pros)

  • The overall user interface is interactive and easy to use
  • GoFileRoom offers extensive customer support
  • It provides a high maximum storage limit

What are GoFileRoom's cons? (2 cons)

  • Limited browser support. You cannot use GoFileRoom on Safari and Firefox
  • The mobile view of GoFileRoom needs improvement

Who are their main alternatives?

To make the right choice for your business and its document management needs, comparing and analyzing various tools is essential. Since every company has different requirements and budgets, knowing what others offer can be highly beneficial. The three tough competitors of GoFileRoom are Scan123, SmartFile, and Dokmee.
  • Functionality: Scan123 is a cloud-based document sharing and management tool. It is an electronic filing system offering features such as document scan, integrations, document sharing, upload documents, collaboration tools, document classification, optical character recognition, retention & archiving, and car dealership management. However, Scan123 is specifically designed for the car dealership industry. Hence, not all industries can benefit from this software.

    SmartFile is a cloud-based document management and sharing software offering unlimited feature storage and file size. It is HIPAA compliant. Hence you can use it for medical records management as well. SmarFile offers features such as whitelist/blacklist document, encryption-based document sharing, automation and workflows, unlimited user support, file versioning, forced protocols, Syslog output, email notifications, password protection, and connected Dropbox.

    Clearly, the feature set offered by SmartFile is extensive as compared to GoFileRoom. Moreover, you can integrate SmartFile with Dropbox. Dokmee is also a document sharing and management tool. It is also cloud-based. Hence, documents can be shared and managed from any corner of the world.

    It offers features such as multilanguage support, import/export files, version control, e-signature, merge and split TIFF and PDF files, update & delete documents, printing & emailing files, search query templates, quick search, and file scanning. The multilanguage support offered by Dokmee is the feature that takes the lead over GoFileRoom.
  • Pricing: SmartFile offers two packages, Business and Business Plus, priced at $10 and $15 per user per month. There are two other packages, Business Unlimited and the On-Prem package, but the price for these packages is not mentioned. Scan123 has two packages priced at $349 per month and $449 per month. However, if you need specific features, you can get the custom pricing as well. You can purchase Dokmee at a flat rate of $29 per user per month. It is clear that the pricing of GoFileRoom is higher than these alternatives.
  • User Interface All four tools have a pretty basic user interface. However, the users can easily use it without any difficulty. From set up to ease of use, all four tools have a similar ranking. Overall, if you want to choose, then pricing and functionality are the features to begin with.

What is the cost of GoFileRoom?

The price of GoFileRoom is around $3,950 per year. There is no free trial or free version offered by GoFileRoom. Users can sign up for a free demo to see if GoFileRoom fits their organization needs well. However, the demo is not a live demo but a 1.5 hour recorded video, which users can get by signing up on their official website. At this price, there is no mobile app support. However, you can get an on-premises Desktop version. Based on the other document sharing and management tools, the price of GoFileRoom has average pricing.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.8 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for GoFileRoom.

What should you ask Thomson Reuters Accelus during a demo session? (65 questions)

Schedule a demo with GoFileRoom and access 65 must ask questions for the vendor while watching GoFileRoom in action.

Where GoFileRoom is used?

GoFileRoom has the essential features for document sharing and management. However, the other tools have more features to offer a lesser price. If your organization has a lower budget, other document sharing and management tools definitely have better support and price to offer. Unfortunately, the pricing is based on flat-rate, which makes it highly expensive for small-sized organizations. But if your organization has a budget with the need of essential features only, then GoFileRoom can be the perfect fit.

List of categories

Document Management

List of features

Access and retrieval from anywhere
API Availability
Archiving and Retention
Automated Version Control
Collaboration Management
Compliant With ISO
Compliant with SEC
Compliant With SOX
Custom User Interface
Document Assembly
Document Check-In/Check-Out
Document Encryption
Document Indexing
Document Publishing
Document Tagging

GoFileRoom Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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GoFileRoom
ITQlick rating
4.8/5
Score
92/100
Pricing
5.8/10
License pricing
$3,950 per year
Functionality
27
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Box
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
26
Review
iAnnotate
ITQlick rating
3.2/5
Score
92/100
Pricing
5.2/10
License pricing
$9.99 per license
Functionality
3
SmartFile
ITQlick rating
4.9/5
Score
92/100
Pricing
6.4/10
License pricing
$10 per user/month
Functionality
3
Scan123
ITQlick rating
4.2/5
Score
92/100
Pricing
4/10
License pricing
$349 per month
Functionality
3
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.