GoldTech Retail Review - why 2.8 stars?

GoldTech Retail Manager Review
ITQlick Score: 75/100
ITQlick Rating: (2.8/5)
Pricing: 4/10 - average cost
Category: Retail Management POS -> GoldTech Retail
Ranking:Ranked 18 out of 27 Retail Management POS systems
Company: GoldTech, Inc.
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: GoldTech Retail pricing, GoldTech Retail alternatives
Shlomi LaviShlomi Lavi / updated: Feb 24, 2021

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What is GoldTech Retail?

GoldTech Retail Manager is a POS software solution for your retail business. The software was designed and launched by GoldTech Inc., headquartered in South Carolina, United States. It is a flexible and easy to use management system that provides a wide range of tools and resources for the optimization of business operations.

What is GoldTech Retail rating? ()

The rating of GoldTech Retail is 2.8 stars out of 5 and the total score is 75 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are GoldTech Retail's typical customers?

GoldTech is most useful for small and medium business ventures. The software is designed to provide you complete control over all business processes for the purpose of informed and effective decision making. It seeks to improve the customer shopping experience for your business.

The software is useful for a variety of retail businesses because of its highly flexible nature and rich features. Support for remote supervision makes the software a suitable choice for businesses with multiple locations. The software is a particularly popular option for small retailers because of its affordable price.

Is GoldTech Retail the best Retail Management POS?

GoldTech Retail is ranked 18 out of 27 software in their category (Retail Management POS systems).

What are their main features and functionalities?

GoldTech Retail Management Software offers a wide range of POS and management features for various aspects of the business. The point of sale features of the software include barcode scanning, credit card processing, customer history, discounts, print receipts, delivery setup and transaction hold.

The software offers auto updating of inventory website as its e-commerce feature. In the reporting features, you can benefit from such services as inventory reports, product performance reports, sales and purchase reports, and daily closing reports.

The inventory management features of GoldTech include automated ordering, barcode generation, inventory classification, inventory matrix, purchase orders, supplier database, and variable pricing. For effective customer management, GoldTEch offers email marketing, label printing, customer information database, loyalty rewards program, standard discounts, and targeted mailing lists.

What are GoldTech Retail's pros? (5 Pros)

  • The software offers dual deployment models of on premise and online deployment.
  • Web based deployment option makes you able to access the system from anywhere in the world if the internet is available.
  • The software has support for various peripheral devices such as barcode scanner, cash drawer, weight scale, receipt printer and others.
  • Round the clock customer support service is available through help desk, mailing list, phone, and recoded demos.
  • The software allows extensive report customization of different kinds of reports.

What are GoldTech Retail's cons? (2 cons)

  • In the on premise deployment model, the software supports only Windows operating system.
  • In the POS features, the software does not offer the features of mobile POS capability and multiple payment forms.

Who are their main alternatives?

Two important POS systems that can be considered the competitors of GoldTech are LOC Store Management Suite and AmberPOS software. LOC POS software is useful for all business sizes, although it offers more specialized and thus less number of features compared to GoldTech. For instance, LOC does not offer any e-commerce, reporting and customer management features.

In the inventory management features, LOC does not offer the features of barcode generation, inventory matrix, inventory transfers, and variable pricing, all of which are present on GoldTech. On the other hand, LOG offers two important retail accounting features of accounts receivable and purchase orders, both of which are not offered y GoldTech.

The other important competitor, AmberPOS, is also aimed at small and medium businesses. Its features are very similar to GoldTech. One major difference between the two systems is that AmberPOS does not have employee management features.

In the customer management features, AmberPOS offers two additional features of customer comments and warning & triggers. Additionally, AmberPOS also offers extra features of customized reports, department performance reports, and item performance reports in the reporting features of the system. Other than these differences, both systems have similar e-commerce, inventory management and POS features. 

What is the cost of GoldTech Retail?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for GoldTech Retail

What should you ask GoldTech, Inc. during a demo session? (65 questions)

Schedule a demo with GoldTech Retail and access 65 must ask questions for the vendor while watching GoldTech Retail in action.

GoldTech Retail's list of categories:

CRM
Work Order Management
PO: Purchase orders
Clothing Store Inventory POS
iPad POS
Point of sale
Retail
Retail Analytics POS
Retail Management POS

GoldTech Retail's list of features:

Bar Code Scanning
Credit Card Processing
Customer Management
Discounts
Gift Cards
Inventory Management
Layaways & Quotes
Price Lookup
Reporting
Returns
Shipping/Delivery Setup

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.