Google Contacts Review - why 3.6 stars?

Google Contacts Review
ITQlick Score: 80/100
ITQlick Rating: (3.6/5)
Pricing: 6.6/10 - high cost
Category: Office & Admin -> Google Contacts
Ranking:Ranked 5 out of 42 Office & Admin systems
Company: Google
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Google Contacts pricing, Google Contacts alternatives
Shlomi LaviShlomi Lavi / updated: Sep 06, 2021

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What is Google Contacts?

Google Contacts is an online contact management tool that can be used as a standalone software and also comes integrated with Google Drive, Calendar, Gmail and other Google products. The software can help users to manage all their contacts easily and can be synchronized with PC applications, mobile devices and operating systems.

Google, the company behind Google Contacts, was founded back in 1998, is headquartered in Mountain View, California and has thousands of employees and offices all around the world.

What is Google Contacts rating? ()

The rating of Google Contacts is 3.6 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Google Contacts's typical customers?

Google Contacts is suitable for Gmail users and can be also used by individuals who are looking for a way to manage their contacts. It can be also used as a phone contact backup solution for Android phone users as it can synchronize contacts with mobile devices.

Is Google Contacts the best Office & Admin?

Google Contacts is ranked 5 out of 42 software in their category (Office & Admin systems).

What are their main features and functionalities?

Google Contacts comes with last name sorting, custom labels, undo, automatic saving, prominent notes field, structured name fields, contacts synchronization, third party software support for synchronization and support for syncing with any system that can sync via Microsoft’s ActiveSync. Other notable features are: autocomplete feature in other Google applications, support for saving 25,000 contacts, and synchronization with Google Maps and easy interaction with Google Contacts from Google Calendar.

What are Google Contacts's pros? (3 Pros)

  • Google Contacts supports contact notes that are larger than 16 kilobytes unlike other similar tools
  • Google Contacts supports synchronization with PC applications, smartphones, tablets and operating systems
  • The contact management tool supports synchronization with third party apps unlike other similar tools

What are Google Contacts's cons? (2 cons)

  • Google Contacts doesn’t support synchronizing contacts with follow-up flags which can be a problem for some users
  • Google Contacts shows bold, links and other rich content added contacts of Outlook as plain text

Who are their main alternatives?

Outlook Contacts and iCloud are the competitors of Google Contacts. Outlook Contacts offers support for syncing with Skype, Facebook, Windows Live Messenger, Google Contacts, Twitter and LinkedIn but doesn’t offer option to add some contact information which are supported in Google Contacts. iCloud is another popular Google Contacts alternative that can sync calendar, mail and contacts almost instantly between Mac and iDevices and is best for Apple and Mac device users but Google Contacts is the best solution if you are using Gmail or other Google applications.

What is the cost of Google Contacts?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Google Contacts

What should you ask Google during a demo session? (65 questions)

Schedule a demo with Google Contacts and access 65 must ask questions for the vendor while watching Google Contacts in action.

List of categories

Contact management

List of features

Data Import/Export
Basic Reports
Online Customer Support

Google Contacts Vs. Alternatives

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Score
Pricing
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Functionality
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Google
ITQlick rating
3.6/5
Score
80/100
Pricing
6.6/10
License pricing
Has a free version
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4
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AnyTime
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4.5/5
Score
85/100
Pricing
3.4/10
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$39.99 per license
Functionality
4
IncrediMail
ITQlick rating
4.2/5
Score
81/100
Pricing
7/10
License pricing
$19 per user/month
Functionality
4
PeopleSoft
ITQlick rating
4/5
Score
81/100
Pricing
7.2/10
License pricing
$35 per license
Functionality
7
Gmail
ITQlick rating
3.3/5
Score
80/100
Pricing
4.8/10
License pricing
$6 per user/month
Functionality
5
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.