Google Hangouts Review - why 4.1 stars?

Google Hangouts Review
ITQlick Score: 86/100
ITQlick Rating: (4.1/5)
Pricing: 3.2/10 - low cost
Category: Team Collaboration -> Google Hangouts
Ranking:Ranked 11 out of 159 Team Collaboration systems
Company: Google
Pricing: starts at $5 per license
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Google Hangouts pricing, Google Hangouts alternatives

Shlomi LaviShlomi Lavi / updated: Aug 14, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Google Hangouts?

Google Hangouts is a cloud-based is a team communication software that is designed to enable c0-workers and business people to chat effortlessly with one another or clients. Hangouts can as well be used as a messaging application that is integrated into the user’s Gmail account. Google Hangouts can as well be used for personal use as a tool to catch-up with friends.

With this software, teams can for group chats of up to 150 participants where they can hold their discussions. Google Hangouts was designed and launched by Google, a company that was founded in 1998 in the United States by Sergey Brin and Larry Page. The company has grown by a great scale and has extended its operations around the globe. Currently, Google has over 98,771 employees.

What is Google Hangouts rating? ()

The rating of Google Hangouts is 4.1 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Google Hangouts's typical customers?

The typical customers include the following business size: Medium and large size businesses.

Is Google Hangouts the best Team Collaboration?

Google Hangouts is ranked 11 out of 159 software in their category (Team Collaboration systems).

What are Google Hangouts's pros? (3 Pros)

  • The software has a great user interface design
  • Google Hangouts is easy to use
  • It doesn’t require the recipient to be online so as to share messages

What are Google Hangouts's cons? (2 cons)

  • It requires internet access to share information
  • The software lacks solid pricing information

Who are their main alternatives?

The two main competitors of Google Hangouts include Our people and Blink. Our people is a team communication software that can only be used within the business sphere while Google Hangouts is designed to fit within the business scope as well as personal scope beyond the business needs.

Within the domain, Our People stands a greater chance in promoting business growth when compared to Google Hangouts since Our People has more functionalities such as Activity/News feed, surveys and feedback, calendar management, and many more.

Blink is a team communication software that is focused on enabling the field workers as well as on-site workers to stay informed of the business progress while Google Hangouts is a communication solution designed to fit within the business scope as well as personal scope beyond the business needs.

Based on the online reviews, Blink has been awarded a 5-star rating whereas Google Hangouts is awarded a 4.5-star rating. While Google Hangouts is a cloud-based software solution while Blink can be hosted on the cloud as well as on-premise.

What is the cost of Google Hangouts?

The cost of license starts at $5 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Google Hangouts

What should you ask Google during a demo session? (65 questions)

Schedule a demo with Google Hangouts and access 65 must ask questions for the vendor while watching Google Hangouts in action. Visit the vendor's website here.

Is it the right software for you?

Google Hangouts is designed to serve businesses of any size, which is a small business, midsize business, and enterprise. The software is an ideal solution for both individuals and organizations whose business operations revolve around contacting fellow teammates or Clients. The software is used in various industries such as education, retail, health care, catering industries, and many more.

Google Hangouts's list of categories:

Communications
Video Conferencing
VoIP

Google Hangouts Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Google
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
86/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$5 per license
Functionality
3
Review
Compare
Slack
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
100/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$6.67 per user/month
Functionality
15
Review
Dropbox
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
99/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9.99 per month
Functionality
23
Deltek
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
6
Review
Textura
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$250 per license
Functionality
5
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.