GorillaDesk Review - why 4.8 stars?

Shlomi Lavi / updated: Mar 09, 2022

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What is GorillaDesk?

Gorilladesk is a cloud-based field service software that helps in the organization, operations, and facilitation of field service businesses like pest control, lawn care, etc. The software comes with features such as:

• Client Manager (CRM): Field services can access customer data from any device at any location.
• Invoicing & Billing: This feature makes invoicing customers easier and saves time for payment.
• Scheduling & Dispatching: Field services easily facilitate their schedule with just a few clicks, like when it comes to creating jobs and choosing a customer.
• Team Permissions: This feature makes it possible for Field services to assign roles to team members and manage their abilities.
• Quotes & Estimates: GorillaDesk helps Field service providers quickly generate and send out custom quotes that stand out and seal the deal.

Gorilladesk is a field service software that started in 2012. The company is headquartered in Boca Raton, Florida, United States. The company has a workforce of up to 50 employees.

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Who is it best for?

The typical customers include the following business size: Small businesses and start ups.

What is the actual cost?

Gorilladesk comes with two license pricing options (Basic and Pro). The basic plan starts at $49/month for just a route and $539/year. The Pro plan comes at $99/month with just a route and $1089/year. The Basic plan comes with features such as Client Manager (CRM) Quotes & Estimates, Scheduling & Dispatching, Route Planning, Invoicing & Payments, Credit Card Processing, and Mobile App (iOS & Android).

The Pro plan comes with features such as QuickBooks Sync Subscription Billing, Route Optimization, Customer Portal, Review Generation, Device Tracking, Documents & eSignatures, etc.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for GorillaDesk. You can also find here pricing information from GorillaDesk's website.

Pros

• GorillaDesk is loaded with features towards optimal field service operations
• GorillaDesk enables customers of field services to pay online
• The software comes with integrated invoicing and E-signatures
• Great customer service and they provide regular updates

Cons

• Users complain of high expenses that come with the card processor
• There is no option to input signature in estimates sent to clients as of yet
• Reporting feature needs improving

How it stacks up?

Access a head to head analysis of GorillaDesk vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is GorillaDesk right for you or your business?

GorillaDesk is designed strictly for the Field Services industry. If you work in the field, then GorillaDesk is for you. GorillaDesk accommodates quite many Field services professionals like alarm Installation, Appliance Repair, Carpet Cleaning, Commercial Cleaning, Drywall Services, Electrical Contracting, Fencing Services, Flooring Services, Home Automation, HVAC, Irrigation Services, Janitorial Services, Junk Removal, Landscaping, Lawn Care, Locksmith Services, Mechanical Services, etc.