Gotmerchant-com Review - why 4.8 stars?

Gotmerchant-com Review
ITQlick Score: 80/100
ITQlick Rating: (4.8/5)
Pricing: 2.6/10 - low cost
Category: Retail & POS -> Gotmerchant-com
Ranking:Ranked 167 out of 431 Retail & POS systems
Company: Gotmerchant.com
Pricing: starts at $39 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Gotmerchant-com pricing, Gotmerchant-com alternatives

Shlomi LaviShlomi Lavi / updated: Sep 09, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Gotmerchant-com?

Gotmerchant.com is a free Point of Sale system designed for restaurants and retail with integrated gift and credit card processing features. Starting from software needs and support to hardware needs and training, Gotmerchant.com offers a complete point of sale system for retailers. Gotmerchant doesn’t use agents or third party team to sell their services and users can deal with them directly.

Gotmerchant.com, the makers of this POS system, was founded back in 1998 and the credit card processing industry since 2003. The company has helped thousands of merchants so far to setup their own POS system and has deployed over 11,000 units.

What is Gotmerchant-com rating? ()

The rating of Gotmerchant-com is 4.8 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Gotmerchant-com's typical customers?

Gotmerchant.com is best for retail stores, restaurants and bar owners of all types and sizes. Retailers and restaurant owners looking for a full-featured POS system without spending too much money can use this software. Sub-Zero, The Little Salad Shop and Pinnacle Auto Details are some of the clients of Gotmerchant.com.

Is Gotmerchant-com the best Retail & POS?

Gotmerchant-com is ranked 167 out of 431 software in their category (Retail & POS systems).

What are their main features and functionalities?

Gotmerchant.com offers equipment leases, merchant accounts, cell phone processing, integrated custom gift cards and other POS features. The best thing about this POS system is its professional on-site installation, menu programming, web-based back-office, reservation and waiting list management system, 50 custom gift cards, all these features are available for free. Moreover, users can ask for tableside ordering, remote kitchen printers, remote kitchen video display systems, integrated digital scale and integrated caller ID module for extra fees.

Users can lease equipment including wireless terminals, cash registers, mobile leaders, etc. Most of the required features are available for free and some of the features are available at an affordable price. Other notable features are QuickBooks integration, cash advances, comparatively low fees, 24/7 support and Yahoo store merchant account.

What are Gotmerchant-com's pros? (5 Pros)

  • Gotmerchant.com’s point of sale solution doesn’t require startup costs or down payments
  • Gotmerchant.com offers lifetime warranty and 24/7 live phone and email support
  • Your existing current credit card processor’s rate will be supported by Gotmerchant.com’s POS system
  • The POS system is specifically designed for restaurants, bars and retail stores
  • The POS solution offers free wireless credit card machines, electronic cash registers with payment processing agreement

What are Gotmerchant-com's cons? (2 cons)

  • Gotmerchant.com only focuses on payment processing features and is not feature-rich comparing to other POS solutions
  • Gotmerchant.com’s 24/7 telephone support is only available at an additional cost

Who are their main alternatives?

Some of the key competitors for Gotmerchant are AccuPos and PCAmerica.

AccuPOS provides an on premise point of sales solution that is also accessible via mobile devices. It can be used for both retail & restaurant requirements and provides connectors to leading accounting systems such as Quickbooks & Sage for financial management. The product can be bundled with the vendor’s hardware, or the client has the option to integrate it with its existing infrastructure. Its features include sales & inventory management, payment processing, employee time tracking as well as customer gift cards based on buying history.

Gotmerchant on the other hand is also available for restaurants and retail establishments. For restaurants it provides options to handle reservations & tableside food orders, as well as online ordering along with delivery management, whereas for retail operations the product includes a gift card system which can be designed as per business requirements.

PCAmerica is another similar point of sales solution with supports retail stores with onsite & online order processing & payment, as well as inventory tracking, customer management & loyalty programs. Its restaurant point of sale includes the main features of Gotmerchant but also provides order linking to kitchen display systems as well as support for Apple mobile devices for tableside orders. The product also supports mobile POS tablets for restaurant management & payment processing, but the solution is only available as an on premise solution.

Gotmerchant however is available as an on premise and cloud based solution. Additionally the product supports screen customization and along with sales & inventory also handles employee management & payroll.

What is the cost of Gotmerchant-com?

The cost of license starts at $39 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Gotmerchant-com

What should you ask Gotmerchant.com during a demo session? (65 questions)

Schedule a demo with Gotmerchant-com and access 65 must ask questions for the vendor while watching Gotmerchant-com in action. Visit the vendor's website here.

Gotmerchant-com's list of categories:

Retail & POS
Bakery POS
Point of sale
POS for Bars
POS for Resturants
Retail
Retail Customer Management
Retail Inventory POS
Retail Management POS
Restaurant POS
Touch Screen POS

Gotmerchant-com's list of features:

Bar Code Scanning
Cancellation
Credit Card Processing
Customer Management
Discounts
Employee Management
Gift Cards
Inventory Management
Items on Hold
Mobile POS Capability
Refunds
Reporting
Returns
Sales Commissions

Gotmerchant-com Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
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Gotmerchant-com
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
80/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$39 per month
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Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.