Grasshopper Review - why 4.5 stars?
Compare Pricing
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: |
(4.5/5)
|
| Pricing: | 5.6/10 - average cost |
| Category: | VoIP -> Grasshopper review |
| Ranking: | Ranked 15 out of 164 VoIP systems |
| Company: | Grasshopper Inc. |
| Pricing: | starts at $26 per month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Grasshopper pricing, Grasshopper alternatives |
Shlomi Lavi / updated: Apr 22, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Grasshopper?
Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and launched by Grasshopper headquartered in Minnesota, United States.Who is it best for?
Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. There are over 150,000 customers of the software around the world including businesses of all sizes and types. Some major customers include The 1st Advantage, Background Backup Inc., and Bambu Earth etc.Main features and functionalities
The software features call handling and management services of custom main greeting, unlimited extensions, music on hold, name directory, unlimited call handling, conference calling, and voice studio. It also offers the facilities of call forwarding and call screening.Grasshopper features call routing extensions and provides fax on demand. It also features both free toll number and local numbers.
What is the actual cost?
The cost of license starts at $26 per month. ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Grasshopper. You can also find here pricing information from Grasshopper's website.Pros
- Grasshopper allows call customization including customization of mail greeting.
- Other than the local number, the software also offers support for toll-free numbers.
- You have the facilities of unlimited call handling and call forwarding.
Cons
- Grasshopper does not offer the features of auto-receptionist and Conference Bridge.
- There are no features of automated dashboard attendant and online dashboard on the software.
How it stacks up?
Access a head to head analysis of Grasshopper vs alternative software solutions. ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
Review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Review
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Review
Compare
Frequently Asked Questions (FAQs)
List of categories
Communications
Webinar
List of features
Data Import/Export
Basic Reports
Online Customer Support
Author - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.