Gridspace Review - why 3.2 stars?

Gridspace Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: AI: Audio -> Gridspace review
Ranking:Ranked 3 out of 5 AI: Audio systems
Company: Gridspace
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: Gridspace pricing, Gridspace alternatives
Shlomi LaviShlomi Lavi / updated: Apr 01, 2022

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What is Gridspace?

GridSpace is a voice call software that enables companies to provide real-time answers to callers. With the software, they will be able to scan 50,000 concurrent voice calls and put many voice calls on automation. In addition, GridSpace provides customer demand signals, agent metrics, and call attributes that teams can harness to take the next line of action.

Some of the software key features are scalable speech infrastructure, pre-built Models, turnkey Integrations, and reporting & analytics. The software is developed by GridSpace, a computer software company with a workforce of about 30 employees. The company was founded in 2012 and is headquartered in Los Angeles, California, United States.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Gridspace.

Pros

  • Very easy to use
  • GridSpace can process and track multitudes of calls at the same time
  • Its intuitive user interface makes workflow easy
  • It protects customers and agents, using bank-grade security

How it stacks up?

Access a head to head analysis of Gridspace vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Gridspace
ITQlick rating
3.2/5
Score
80/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Compare
VoiceOps
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8
Deepgram
ITQlick rating
3.1/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Temi
ITQlick rating
3.2/5
Score
80/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Review

Frequently Asked Questions (FAQs)

Is it the best AI: Audio system?

Gridspace is ranked 3 out of 5 software in their category (AI: Audio systems).

How they are rated on ITQlick?

The rating of Gridspace is 3.2 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Gridspace makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Gridspace on your mobile/smart phone.

What should we ask during a demo session?

Differences between Gridspace and alternatives?

The most popular alternatives to Gridspace in 2023: VoiceOps, Deepgram, Temi. Access the complete competitors analysis here - Gridspace VS AI: Audio Software alternatives.

Is Gridspace right for you or your business?

GridSpace is suitable for small, medium, and large-sized business enterprises in various industries; these include manufacturing, retail services, legal, and financial services. The software is developed for deployment by developers, sales reps, and help desk agents. Some notable users of GridSpace are Bloomberg, USAA®, and Square.

List of categories

AI: Audio

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.