Guesty Review - why 4.8 stars?

Guesty Review
ITQlick Score: 89/100
ITQlick Rating: (4.8/5)
Pricing: 2/10 - low cost
Category: Hotel Management -> Guesty
Ranking:Ranked 6 out of 125 Hotel Management systems
Company: Guesty
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Guesty pricing, Guesty alternatives

Shlomi LaviShlomi Lavi / updated: Apr 05, 2022

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What is Guesty?

Guesty is a cloud-based property management software solution designed to help owners and managers of short-term and vacation rentals streamline operations and guest communication, and deliver excellent services. The Guesty aparthotel management solution has the following features:
  • Guest Experience: Guesty helps rental property managers merge guest communications into a Unified Inbox, automate pre-stay, in-stay, and post-stay messages for quick response, and integrate tech tools to facilitate contactless guest experiences.
  • Channel Manager: With Guesty, users can increase the visibility of their room types and units by listing across multiple channels, leveraging integrations with leading channel managers, and creating a hotel complex and a commission-free Guesty-powered branded booking website.
  • Centralized Reservation System: With its multi-calendar tool, Guesty helps property managers create, assign, and reassign reservations to ensure flexibility in meeting customer demands, managing overbookings, viewing availability, and optimizing occupancy.
  • Revenue Management: Guesty helps users boost their bottom lines with tools for automating and managing rates and availability from a central dashboard. The revenue management functionality also supports leveraged automated pricing, rate plan & promotion creation.
  • Financial Reporting & Analytics: Guesty helps businesses track and report on all financial data with the automated GAAP-based double-entry bookkeeping system, track key performance indicators with the analytics dashboard, and generate detailed earnings reports with the accounting modules.
Guesty was founded in 2013, and currently, the company is headquartered in Tel Aviv, Israel. Guesty has between 250 to 500 employees and has raised about $114 million in funding.


What is Guesty rating?

The rating of Guesty is 4.8 stars out of 5 and the total score is 89 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Guesty?

The typical customers include the following business size: Small, medium and large size businesses.

Is Guesty the best Hotel Management system?

Guesty is ranked 6 out of 125 software in their category (Hotel Management systems).

What are Guesty's pros? (4 Pros)

  • Guesty has a centralized reservation system that works excellently
  • The software generates a booking website that streamlines bookings and reservations
  • Guesty has a unified inbox feature that centralizes all guest communication from all platforms
  • It can manage multiple property units

What are Guesty's cons? (3 cons)

  • Occasionally, double bookings and wrong pricing errors may occur
  • Guesty pricing can be a bit on the expensive side for smaller businesses
  • Users cannot easily make changes to automatic messages

Who are their main alternatives?

Guesty is a property management software solution for short-term rentals and vacation rentals that can also serve as a hotel management solution. The following software options are top alternatives of Guesty in the hotel and property management niches: eZee Absolute, Duve, HotelLogix, and Smoobu. Guesty is compared to its top alternatives in the following aspects:
  • Cloud/On-premise: Guesty is a fully cloud-based vacation property software solution. In comparison, all top alternatives of Guesty are fully cloud-based software solutions.
  • Cost: Guesty pricing is not disclosed, and no free trial is available. In comparison, HotelLogix pricing starts at $3.99 per room per month, with a minimum of $65 per month, and pricing for Duve starts at $6 per room per month, with a minimum of $120 per month. Smoobu pricing starts at $17.50 per month for 1 unit, and the pricing for eZee Absolute starts at $45 per month for 10 rooms. All pricing plans are billed annually, and all top alternatives of Guesty offer a free trial.
  • Customers/Industries: Guesty targets businesses in the hospitality niche and provides solutions for aparthotels, vacation rentals, short-term rentals, glamping, and serviced apartments. In comparison, all top alternatives of Guesty target similar customers in the hospitality industry. Also, HotelLogix is designed to serve hotels, and Smoobu serves short-term and vacation rentals.
  • Functionality: Guesty has features typical to software solutions in its niche like a unified inbox for guest communication, channel manager, centralized reservation system, multi-calendar tool, etc. Compared to its top alternatives, Guesty offers a free website, which is only available on Smoobu and eZee Absolute. Also, HotelLogix comes with intelligent learning capabilities.
  • Popularity: Guesty was founded in 2013 and has raised over a hundred million dollars in funding since its birth. In comparison, Duve has over 1050 customers in 64 countries, Smoobu manages over 200,000 listings worldwide, and eZee Absolute has over 33,000 clients globally.
  • Scalability: Guesty is a scalable solution with plans for vacation rentals of all sizes and property managers with few or numerous listings. In comparison, Duve and other top alternatives of Guesty are equally scalable solutions fit for businesses of all sizes.
  • Support: Support on Guesty is available via a knowledge base, FAQs, phone, email, and a live chat channel. Compared to its top alternatives, Guesty does not offer 24/7 support like eZee Absolute. Also, phone support is not available on Duve.

What is the cost of Guesty?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Guesty

What should you ask Guesty during a demo session? (65 questions)

Schedule a demo with Guesty and access 65 must ask questions for the vendor while watching Guesty in action.

Where Guesty is used?

Guesty is a property management software solution for businesses in the hospitality sector. The software offers reservations, channel managers, and financial insight solutions to aparthotels, short-term and vacation rentals, serviced apartments, glamping, etc. Peninsula Escapes, High Rocky Homes, and OptiNest are clients that use the Guesty property management solution.

List of categories

Billing & Invoicing
Property Management
Property Management - Apartment
Lease Management
Property Management - Rental Property

Guesty Vs. Alternatives

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Guesty
ITQlick rating
4.8/5
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89/100
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2/10
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Pricing not available
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Cloudbeds
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ResNexus
ITQlick rating
4.7/5
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$3 per room/month
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11
eZee
ITQlick rating
4.5/5
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90/100
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2.4/10
License pricing
$45 per month
Functionality
4
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Hostaway
ITQlick rating
4.4/5
Score
90/100
Pricing
2.8/10
License pricing
$100 per month
Functionality
5
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.