CloudBlue PSA Review - why 4.5 stars?

Shlomi Lavi / updated: Oct 29, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is CloudBlue PSA?

CloudBlue PSA is a end to end business automation software for technology businesses. Accessible from the cloud on any device.

CloudBlue PSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for technology and services businesses, automating business functions in a single platform.

---

---

Who is it best for?

Designed for mid-sized IT services businesses, who are looking to streamline and control business process, running their CRM, quotes and orders, service desk and projects through a single integrated platform.

Main features and functionalities

CloudBlue PSA offers a complete quote to cash cycle - From campaign management through to contract modelling and billing, Harmony controls your entire commercial environment, without modules or add-ons. One log-in, one database, one set of reports, one simple price.

This software features a rich and clear commercial modelling - Harmony’s product descriptions are rich and flexible. If you can sell it, they can model it. No custom code needed, any product can be modelled with configuration tools only. Quotes and orders are self-describing, commercial and contract terms are auto-generated from the product model.

CloudBlue PSA features a full back-end accounting rules engine - Forget deferred revenue spreadsheets and side processes. Harmony has a full accounting rules engine that models your deferred revenue and pre-payments processes automatically. Save back-office time and increase accuracy.

Another feature is the Tickets and assets integration - Harmony models and tracks the behaviour of your contracts through to asset and ticket management with fully configurable SLA’s. No more data mismatches, your entire business operation available on-line, anytime, in the cloud.

What is the actual cost?

The cost of license starts at $65 per user/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for CloudBlue PSA. You can also find here pricing information from CloudBlue PSA's website.

How it stacks up?

Access a head to head analysis of CloudBlue PSA vs alternative software solutions.

Frequently Asked Questions (FAQs)