HarmonyPSA Review - why 4.5 stars?

HarmonyPSA is a end to end business automation software for technology businesses. Accessible from the cloud on any device.

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for technology and services businesses, automating business functions in a single platform.

The rating of HarmonyPSA is 4.5 stars out of 5 and the total score is 75 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Designed for mid-sized IT services businesses, who are looking to streamline and control business process, running their CRM, quotes and orders, service desk and projects through a single integrated platform.

HarmonyPSA is ranked 45 out of 108 software in their category (Professional Services Automation systems).

HarmonyPSA offers a complete quote to cash cycle - From campaign management through to contract modelling and billing, Harmony controls your entire commercial environment, without modules or add-ons. One log-in, one database, one set of reports, one simple price.

This software features a rich and clear commercial modelling - Harmony’s product descriptions are rich and flexible. If you can sell it, they can model it. No custom code needed, any product can be modelled with configuration tools only. Quotes and orders are self-describing, commercial and contract terms are auto-generated from the product model.

HarmonyPSA features a full back-end accounting rules engine - Forget deferred revenue spreadsheets and side processes. Harmony has a full accounting rules engine that models your deferred revenue and pre-payments processes automatically. Save back-office time and increase accuracy.

Another feature is the Tickets and assets integration - Harmony models and tracks the behaviour of your contracts through to asset and ticket management with fully configurable SLA’s. No more data mismatches, your entire business operation available on-line, anytime, in the cloud.

Popular alternatives to HarmonyPSA: Elite 3E, TSheets Time Tracking & Scheduling, ArchiOffice, Q-Flow Appointment Management, NetSuite Services Resource Planning (SRP), Factumsoft, Unanet Professional Services Automation, AXIO for Professional Services, Hydra PSA, Metis Software. The full list of competitors can be found here.

Schedule a demo with HarmonyPSA and access 65 must ask questions for the vendor while watching HarmonyPSA in action.