Harris Symphony Pricing - why 4/10?

Harris Symphony Review
ITQlick Score: 90/100
ITQlick Rating: (3.6/5)
Pricing: 4/10 - average cost
Category: Aviation Maintenance -> Harris Symphony -> Harris Symphony pricing
Ranking:Ranked 1 out of 98 Aviation Maintenance systems
Company: Harris
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: Harris Symphony review, Harris Symphony alternatives

Shlomi LaviShlomi Lavi / Jul 03, 2020

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What is Harris Symphony's cost rating? (4/10)

When comparing Harris Symphony to their competitors, on a scale between 1 to 10 Harris Symphony is rated 4, which is less expensive than the average Aviation Maintenance software cost. Harris Symphony offers few flexible plans to their customers, read the article below in order to calculate the total cost of ownership (TCO) which includes: customization, data migration, training, hardware, maintenance, updgrades, and more.

You can also leave your info with us to get a free custom quote with the break downs for your business needs.

Aviation MRO Software Price Ranges

Organizations can expect to pay between $0 and up to $99 a month for base subscriptions of Aviation MRO software. Typically, vendors offer cloud or on-premise versions of their software products; however, there are mobile-based solutions as well.

  • Free Aviation MRO software products are also available. For example, MoreApp Seed plan is free, and users can go for its Leaf, Branch, and Tree plans (which costs $45, $186, and $633 a month, respectively) if they require more features. Fiix also has a free subscription, but there are Basic and Professional subscriptions as well, both of which cost $40 and $60 monthly. Furthermore, Leon Software has a free Setup fee, but its Basic pricing plan goes for $99 per month for each Aircraft. MaxPanda also has $0 setup charges, and its paid subscriptions start at $79 a month.
  • Aviation MRO software for small businesses generally cost $33-$110 per month. For example, eMaint Team pricing goes for $33 a month; its Professional and Enterprise plan goes for $85 and $120 per month as well. Hippo CMMS cost price starts at $39 a month, with its Plus plan at $69 per month and Pro subscription at $99 per month. Furthermore, UpKeep CMMS pricing begins at $35 a month, and it also comes with Professional and Business for medium businesses; the plans cost $60 and $100, respectively. Also, FaciliWorks 8i CMMS pricing starts at $69 a month.
  • Windows-based Aviation MRO software products can cost up to $3000. For instance, JobScope cost price starts at a one-time fee of $3000, eWorksOrder pricing goes for $35 a month, and Maintenance Connection for $199 monthly. Cirro pricing begins at $40 a month, and Soma Software at $40 per month. Furthermore, Airline Suite pricing goes for $1000 a month, AvAIO for $500 per month, and AcMP for $155 monthly. Other vendors charge one-time payments: for instance, TRAX Maintenance begins at $1 one-off payment, AirData at $1995, and AVM-2000 at $995.
  • Web-Based Aviation MRO products often have price points within $100-$129 a month. For example, essintaWINGS pricing starts at $129 a month, AMES at $100 per month, and ATP Aviation Hub at $25 a month. Other vendors charge one-off licenses as well; for example, Pentagon 2000SQL pricing goes for $4999, Alkym for $30000, and AMASIS costs $200000. Logbook Pro has an annual plan that starts at $80 per year.
  • MacOS users can expect to pay up to $5000 for Aviation MRO software units. For instance, Planet Planner goes for a one-off charge of $285, MaintainX Essential plan goes for $10 a month, with a Premium and Enterprise plan for $39 and $115 a month, respectively. ManagerPlus Basic subscription starts at $45 a month, its Professional plan costs $85, and the Enterprise plan goes for $125 monthly. Furthermore, EZOfficeInventory pricing begins at $40 a month, with an Advanced subscription going for $52 monthly, and a Premium plan at $60 per month. Also, MicroMain Maintenance Software pricing starts at $39 a month, but users can opt for a higher Platinum Package, which starts at $99 a month. Other MRO software products have perpetual licenses, such as AircraftLogs, which costs $5000.

What is the cost breakdown of Aviation Maintenance implementation?

When it comes to selecting Aviation Maintenance tools, buyers are primarily concerned about its cost. In fact, it is the cost that determines whether a potential buyer would go with the product. True, there is no one-size-fits-all formula to determine the “worth” of a business application, but as a software buyer, you want to make sure you get the best value for your money, without having to dig a big hole in your pocket.

Understanding the exact price of Aviation Maintenance system isn't easy as The overall cost of software includes the cost of license, subscription fees, training, customization, hardware, maintenance, support and other related services. It's essential to take into account all of these costs to gain an understanding of the system's "total cost of ownership."

What are the typical Aviation Maintenance pricing models?

There are primarily three common pricing models – Perpetual License, Subscription, and Commercial open source.

  • Subscription/Software-As-A-Service: - Relevant for Harris Symphony
    Under this pricing model, the system is accessed over the Internet, as opposed to installed on-premises. The payment is made either on a per user basis or subscription basis. Ideally, customers are required to pay a recurring monthly fee until a specific period for using the tool. Subscription pricing model is more common with Software-as-a-Service (SaaS) apps.
  • Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area.
  • Recurring cost is greater as customers are required to make monthly payments as subscription fee. Additionally customers using premium support services must pay an extra fee.
  • All in all, the total cost of ownership in the both cases is almost the same and may span over a period of 7-10 years, though you may have to pay a higher perpetual license fee upfront. The total cost may vary from starter to mid range to enterprise level apps in both cases.
  • Perpetual license: - Relevant for Harris Symphony
    A common pricing model for on-premise applications, perpetual license requires a customer to pay an upfront sum to own the tool or other intellectual property on-premises for a fixed term.
  • Upfront cost involves the fee for installation, customization, integration with existing systems, besides perpetual license fee.
  • Recurring cost is low in this pricing model and may include cost for updates, maintenance, upgrades, and patches. Some vendors do offer premium support services, which come for an extra price.
  • Commercial open source: Not relevant for Harris Symphony
    The customer can acquire the system free of cost without having to incur any upfront license fee. As a customer, you’re solely responsible for the ongoing maintenance, upgrading, customization, and troubleshooting of the application to meet your specific needs. You are on your own for providing end-user support, since you are not locked in with a vendor-supplied system solution.

How much it would cost to customize Harris Symphony? (and is it relevant)

If you need specific features in your system catering to your specific business requirements, the vendor will charge customization cost, depending on your needs and feature requirement. Ideally customization cost is more complex to calculate compared to licensing cost.

Some apps allow you to easily combine data from multiple sources, without any complicated query requirements, while some others can be embedded into different applications to provide enhanced reporting. If you seek products that support customizable dashboards and predictive analysis to identity possible trends and facilitate decision making, you may have to pay higher for all the customization features.

Additionally, the following factors may affect the cost of customization:
  • User interface changes
  • Configurable dashboards
  • Data elements required for tracking
  • Forms to collect additional data
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are.
  • Forms to collect additional data.
Here are some questions to answer: How much customization is needed? How many system you want to integrate to? Does your company work like industry standars or has it's own customize processes? What kind of special reports are needed?

In order to calculate the cost of customization you can use the following estimates:

  • Minimal customization - integrate with 1-2 systems: $2,500
  • Standard customization - integrate with 3-5 systems: $10,000
  • Fully customized system - integrate with more than 5 systems: $25,000

Cost of data migration when migrating to Harris Symphony? Relevant for Harris Symphony

Most companies opt for data migration services from a vendor, which raises the cost of product ownership. If you choose to transfer data on your own, you can avoid paying the cost of data migration.
Data migration cost depends on the amount of data to be transferred, your current software, availability of migration tools, complexity of data, and gaps between the existing system and the new system.

If your data is stored in excel spreadsheets, then it may incur you a lot of time and money to migrate data from excel.
By involving a business services provider in data migration, you are asking them to offer additional services, for which you may have to pay extra.

As a rule of thumb the cost of data migration depents on how many records you want to migrate. Records can include number of Customers, invoices, financial transactions, products, versions, etc. Here is a list you can use as a rule of thumb:

  • 1,000 records: $500
  • 10,000 records: $2,500
  • 100,000 records: $10,000
  • 1,000,000+ records: $25,000

What is the cost of training for Harris Symphony? Relevant for Harris Symphony

As a buyer, you are required to pay extra for in-person training, though some vendors offer web-based solutions as part of the package. the cost may involve end-user training, video/self, group, department, and train the super users.

The cost is mainly derived from the approach that you select for your organization:
  • End-user training
  • Group/Department
  • Video /self
  • Train the trainer/super user

Here are some questions to answer: How many groups (different departments, usages, type of users) are needed?

In order to calculate the cost you can use the following estimates:

  • 1-2 Sessions: $500
  • 3-4 Sessions: $1,500
  • 5-7 Sessions: $2,500
  • 8-10 Sessions: $5,000

How Harris Symphony pricing compared to alternarive Aviation Maintenance solutions?

When comparing Harris Symphony to alternative systems, on a scale between 1 to 10 Harris Symphony is rated 4, which is less expensive than the average Aviation Maintenance cost.

How can the team at ITQlick help?

The science of TCO (total cost of ownership) may not be easy to calculate. If you seek to get a detailed info about the TCO, get in touch with ITQlick experts. Contact us today and get up to date, detailed quotes.

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.