HCSS Dispatcher Review - why 4.3 stars?

HCSS Dispatcher Review
ITQlick Score: 70/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Field Service -> HCSS review
Ranking:Ranked 189 out of 349 Field Service systems
Company: HCSS
Pricing: starts at $6,700 per license
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: HCSS Dispatcher pricing, HCSS Dispatcher alternatives
Shlomi LaviShlomi Lavi / updated: May 10, 2022

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What is HCSS Dispatcher?

HCSS Dispatcher is a field service software designed to help company dispatchers efficiently manage resources across the company. It provides an intuitive view of jobs, due dates, and resources used on each job. The field notification automatically sends workers info and updates so as to bring the entire team on the same page.

It also helps users schedule and dispatch equipments, as well as help track the due date and cost for rented equipment. The key features of this software are field & project management, job costing, payroll & accounting, and inspections. The software is powered by HCSS, a computer software company with a workforce of over 400 employees. The company is headquartered at Sugar Land, Texas, USA.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $6,700 per license. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for HCSS Dispatcher. You can also find here pricing information from HCSS Dispatcher's website.

Pros

  • The software can be combined with various telematics
  • It is pretty much straightforward with a learning curve that users can easily adapt
  • It provides ease of tracking and managing gears and employees
  • It has great technical support

Cons

  • The software tends to load up slowly sometimes

How it stacks up?

Access a head to head analysis of HCSS Dispatcher vs alternative software solutions.
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HCSS
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4.3/5
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70/100
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6/10
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$6,700 per license
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HouseCal...
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31
ServiceT...
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$398 per technician/month + $800 one-time setup cost
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22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

HCSS Dispatcher is ranked 189 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of HCSS Dispatcher is 4.3 stars out of 5 and the total score is 70 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, HCSS Dispatcher makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently HCSS Dispatcher can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between HCSS Dispatcher and alternatives?

The most popular alternatives to HCSS Dispatcher in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - HCSS Dispatcher VS Field Service Software alternatives.

Is HCSS Dispatcher right for you or your business?

HCSS Dispatcher is suitable for small, medium, and large enterprises. It is meant to serve dispatchers, resource managers, or supervisors in companies that specialize in construction, manufacturing, and buildings. Some notable clients to the services of this software are Granite, Knife River Corporation, and W.W.Clyde.

List of categories

Job management
Scheduling

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.