Ivanti Review - why 4 stars?
Compare PricingITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> Ivanti review |
Ranking: | Ranked 79 out of 210 Help Desk systems |
Company: | HEAT Software USA Inc. |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Ivanti pricing, Ivanti alternatives |
Shlomi Lavi / updated: Oct 27, 2022
Managers can also monitor their employees and get detailed reports or templates on the state of the business. The various features provided by Ivanti are CRM, employee tracking, communication, and self-service portal among others. HEAT Software is a company that develops and distributes Ivanti. The company is based in the United States.
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Table of Contents
What is Ivanti?
Ivanti is a help desk solution that comes in three options which are cloud-based, mobile, and on-premise option. The solution helps businesses communicate with their customers and other people and help develop understanding and promote communication in the businesses. The communication can be with the customers or with fellow employees in a business.Managers can also monitor their employees and get detailed reports or templates on the state of the business. The various features provided by Ivanti are CRM, employee tracking, communication, and self-service portal among others. HEAT Software is a company that develops and distributes Ivanti. The company is based in the United States.
Who is it best for?
The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management and business process outsourcing.Main features and functionalities
Outstanding features of Ivanti include Legacy Systems Integration and Remote Control Access. Main features include Asset Management, Change Management, Reporting, Rules and Work Flows, Scheduling and Service Level Agreements (SLA). HEAT is also ITIL Compliant. It also has Incident Management, Problem Management and Request Management functions as optional features.What is the actual cost?
ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Ivanti.Pros
- The solution is very flexible being available in mobile, cloud and on-premise
- The solution is easy to use
- Comfortable prices can be affordable for most people
Cons
- The solution is slow in some circumstances
How it stacks up?
Access a head to head analysis of Ivanti vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is Ivanti right for you or your business?
Ivanti is designed for small-sized businesses and medium-sized businesses. The solution can be used across various industries as long as the business has a website or cloud-based software. Industries such as manufacturing and insurance can use Ivanti.List of categories
Banking CRM
Casino CRM
Healthcare CRM
Help Desk
Insurance CRM
Pharmaceutical CRM
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.