HelloFax Review - why 3.5 stars?

HelloFax Review
ITQlick Score: 72/100
ITQlick Rating: (3.5/5)
Pricing: 4.2/10 - average cost
Category: Office & Admin -> HelloFax
Ranking:Ranked 8 out of 42 Office & Admin systems
Company: HelloFax
Pricing: starts at $15 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: HelloFax pricing, HelloFax alternatives

Shlomi LaviShlomi Lavi / updated: Dec 11, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is HelloFax?

HelloFax is a web based fax service for personal and commercial use. It offers reliable and simple online fax management with innovative paperless solutions. The software was designed and launched by HelloFax headquartered in California, United States.


What is HelloFax rating?

The rating of HelloFax is 3.5 stars out of 5 and the total score is 72 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are HelloFax's typical customers?

The software can be used for personal as well as commercial purpose. The simple interface and intuitive functionality of the software can be used for personal tax management. On commercial level, the software is most suitable for small and medium businesses in a variety of industries.

Is HelloFax the best Office & Admin system?

HelloFax is ranked 8 out of 42 software in their category (Office & Admin systems).

What are their main features and functionalities?

The software offers clean and paperless fax solutions where you can send and receive messages in different formats including PDF. User interface can be customized to route in inbound and outbound faxes according to the specific requirements. Integration is available with DropBox, SkyDrive, Google Drive and other major services. Other important features of HelloFax include send and receive pages, free trial period, phone customer support, and sending and receiving of faxes by emails etc.

What are HelloFax's pros? (3 Pros)

  • HelloFax offers unlimited online storage space for different fax messages.
  • The software allows you to send and receive tax messages in different formats.
  • HelloFax comes with a trial version which you can try before purchasing the full version.

What are HelloFax's cons? (2 cons)

  • HelloFax does not offer the features of repeat dialing and simultaneous rings.
  • Customer support services of the software do not include live chat.

Who are their main alternatives?

Two important alternatives of HelloFax are RingCentral and MetroFax. RingCentral offers various ore features that are not available on HelloFax. These additional features include call transfer, call waiting, simultaneous rings, repeat dialing, WiFi phone, voice to text email, and directory assistance. Just like HelloFax, RingCentral also offers sending and receiving of faxes by email. Features that are common between MetroFax and HelloFax include phone customer support, free trial period, sending and receiving of pages in different format, and fax by email. It also offers online fax storage for 1 year and support for 50 states.

What is the cost of HelloFax?

Home office version of the software is available for $15 per month while the professional version is available for $24.99 per month. Small business version, on the other hand, is available for $25 per user per month.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for HelloFax

What should you ask HelloFax during a demo session? (65 questions)

Schedule a demo with HelloFax and access 65 must ask questions for the vendor while watching HelloFax in action.

List of categories

Webinar
Fax email

List of features

Data Import/Export
Basic Reports
Online Customer Support

HelloFax Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
HelloFax
ITQlick rating
3.5/5
Score
72/100
Pricing
4.2/10
License pricing
$15 per user/month
Functionality
5
Compare
AnyTime
ITQlick rating
4.5/5
Score
85/100
Pricing
3.4/10
License pricing
$39.99 per license
Functionality
4
IncrediMail
ITQlick rating
4.2/5
Score
81/100
Pricing
7/10
License pricing
$19 per user/month
Functionality
4
PeopleSoft
ITQlick rating
4/5
Score
81/100
Pricing
7.2/10
License pricing
$35 per license
Functionality
7
Gmail
ITQlick rating
3.3/5
Score
80/100
Pricing
4.8/10
License pricing
$6 per user/month
Functionality
5
Review
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.