HelmBot Review - why 4.9 stars?

Shlomi Lavi / updated: Jan 31, 2022

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What is HelmBot?

HelmBot is an appointment and business management software that helps businesses know more about their customers, thereby, allow them to serve the customers better. The software can be used to track visits, sales notes, referrals and contact info. In addition, you can get notified when a high-profile client schedules an appointment. Furthermore, HelmBot can be used to reach out to customers by creating customized emails that are automatically sent out to customers who have not returned after a while.

The software also allows admins to manage staff availability, track hours and overtime, and schedule and trade shifts. Some key features of HelmBot software are; appointment scheduling, customer management, staff scheduling and marketing automation. HelmBot is a privately held company founded in 2012. The company has about 11-50 employees, with its headquarters in Portland, Oregon, United States.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

HelmBot pricing involves a free trial plan, smaller operations plan for $95/month, and medium operations plan that costs $165/month. On the other hand, the larger operations plan goes for $275/month. However, to get the multi-location plan, users have to contact the software vendor. All the plans come with full access to all features, including staff scheduling, classes and events, and they support unlimited team members.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for HelmBot.

Pros

• The software offers a robust appointment scheduler that allows customers to self-schedule
• HelmBot provides an instant messaging tool that supports internal communications
• It enables customers to book for multiple services
• The software customer service is responsive and helpful

Cons

• It does not support mass texting of customers for special offers
• The software has limited auto-email integrations
• There is no app version of this software yet

How it stacks up?

Access a head to head analysis of HelmBot vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is HelmBot right for you or your business?

The software is fit for small and mid-sized businesses across industries like floating, acupuncture, cryotherapy and massage. Users of this software include R.E.S.T Centre, The Float Experience, Ebb & Float and Modern Gravity.