HelmBot Review - why 4.9 stars?

HelmBot Review
ITQlick Score: 82/100
ITQlick Rating: (4.9/5)
Pricing: 6/10 - average cost
Category: Retail & POS -> HelmBot
Ranking:Ranked 103 out of 430 Retail & POS systems
Company: HelmBot
Pricing: starts at $95 per month
Typical customers: SMBs
Platforms: Mobile, Cloud
Links: HelmBot pricing, HelmBot alternatives

Shlomi LaviShlomi Lavi / updated: Jan 31, 2022

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What is HelmBot and its features?

HelmBot is an appointment and business management software that helps businesses know more about their customers, thereby, allow them to serve the customers better. The software can be used to track visits, sales notes, referrals and contact info. In addition, you can get notified when a high-profile client schedules an appointment. Furthermore, HelmBot can be used to reach out to customers by creating customized emails that are automatically sent out to customers who have not returned after a while.

The software also allows admins to manage staff availability, track hours and overtime, and schedule and trade shifts. Some key features of HelmBot software are; appointment scheduling, customer management, staff scheduling and marketing automation. HelmBot is a privately held company founded in 2012. The company has about 11-50 employees, with its headquarters in Portland, Oregon, United States.


What is HelmBot rating?

The rating of HelmBot is 4.9 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses HelmBot?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, HelmBot makes it fairly easy to use. This product is user friendly and intuitive.

Is HelmBot cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access HelmBot on your mobile/smart phone.

Is HelmBot the best Retail & POS system?

HelmBot is ranked 103 out of 430 software in their category (Retail & POS systems).

What are HelmBot's pros? (4 Pros)

  • The software offers a robust appointment scheduler that allows customers to self-schedule
  • HelmBot provides an instant messaging tool that supports internal communications
  • It enables customers to book for multiple services
  • The software customer service is responsive and helpful

What are HelmBot's cons? (3 cons)

  • It does not support mass texting of customers for special offers
  • The software has limited auto-email integrations
  • There is no app version of this software yet

Who are their main alternatives?

Popular alternatives to HelmBot: ShopKeep POS, NetSuite for Retail, Rezku POS Software, Revel iPad POS, Epos Now, PayPal Here, Breadcrumb, AmberPOS, Visual Anthology, Retail-Man POS. The full list of competitors can be found here.

What is the cost of HelmBot?

HelmBot pricing involves a free trial plan, smaller operations plan for $95/month, and medium operations plan that costs $165/month. On the other hand, the larger operations plan goes for $275/month. However, to get the multi-location plan, users have to contact the software vendor. All the plans come with full access to all features, including staff scheduling, classes and events, and they support unlimited team members.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for HelmBot.

What should you ask HelmBot during a demo session? (65 questions)

Schedule a demo with HelmBot and access 65 must ask questions for the vendor while watching HelmBot in action.

Where HelmBot is used?

The software is fit for small and mid-sized businesses across industries like floating, acupuncture, cryotherapy and massage. Users of this software include R.E.S.T Centre, The Float Experience, Ebb & Float and Modern Gravity.

List of categories

Recurring Billing
Employee Scheduling
Payroll
Inventory Management
Appointment Scheduling
Barcode Scanning
Calendar
Retail & POS
Gift Shop POS
Point of sale
eCommerce

List of features

Mobile Access
Payroll
Automated Scheduling
Calendar Sync with Google
Group Scheduling
Employee Scheduling
eCommerce
Retail & POS
Point of sale
Inventory Management
Appointment Management
Barcode Scanning

HelmBot Vs. Alternatives

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Score
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HelmBot
ITQlick rating
4.9/5
Score
82/100
Pricing
6/10
License pricing
$95 per month
Functionality
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Rezku
ITQlick rating
4.7/5
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96/100
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2/10
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$99 per license
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16
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NetSuite...
ITQlick rating
3.8/5
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96/100
Pricing
7.8/10
License pricing
Pricing not available
Functionality
20
Revel PO...
ITQlick rating
3.8/5
Score
95/100
Pricing
3.2/10
License pricing
$99 per terminal/month
Functionality
60
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.