Help Desk Essentials Review - why 4.2 stars?

Help Desk Essentials Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 3.6/10 - low cost
Category: Help Desk -> Help Desk Essentials review
Ranking:Ranked 117 out of 210 Help Desk systems
Company: SolarWinds
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Help Desk Essentials pricing, Help Desk Essentials alternatives
Shlomi LaviShlomi Lavi / updated: Aug 10, 2019

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What is Help Desk Essentials?

Help Desk Essentials is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Help Desk Essentials received a rating of 4.2 from ITQlick team. The software cost is considered affordable (1.8/5) when compared to alternative solutions.

Average Rating

The rating of Help Desk Essentials is 4.2 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Typical Customers

The typical customers include the following business size: Small, medium and large size businesses


List of categories

Help Desk
Ticket Management
Service requests
Knowledge Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.