Helpdesk Osp, For Outlook And Sharepoint Review - why 3.9 stars?
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| ITQlick Score: | 50/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 5.2/10 - average cost |
| Category: | IT Management -> Helpdesk Osp, For Outlook And Sharepoint review |
| Ranking: | Ranked 200 out of 209 IT Management systems |
| Company: | Kalmstrom.Com Business Solutions |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Helpdesk Osp, For Outlook And Sharepoint pricing, Helpdesk Osp, For Outlook And Sharepoint alternatives |
Shlomi Lavi / updated: Oct 04, 2019We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Helpdesk Osp, For Outlook And Sharepoint?
Helpdesk OSP is a help desk and mail management solution for small and medium businesses. It converts the incoming Outlook emails into list items in SharePoint, saving time and resources. The software was developed and launched by Kalmstrom.com headquartered in Sweden.Who is it best for?
Customers of the software mostly include small and medium businesses with background in major industries. The software has been deployed in such industries as technology, software development, education, media and entertainment, publishing, business process outsourcing, and others. Some major customers of the software include American Automobile Association, ACS Office Solutions, and Diners Cloud NZ Limited etc.Main features and functionalities
The software accurately and seamless converts the incoming Outlook emails into SharePoint lists, thus eliminating the need of manual intervention and saving time and capital. Support is offered for rich text, formatting, attached files, and embedded images. A separate add-in is offered for Outlook which can be installed on separate machines or servers. All list templates provided by Microsoft for SharePoint are supported and can be customized for specific needs.Helpdesk OSP provides the option of creating tickets manually from selected emails or tasks. Incoming emails can be distributed form different folders to different SharePoint lists. The software also features email threading to add emails related to the same case in one ticket.
What is the actual cost?
ITQlick pricing score is 5.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Helpdesk Osp, For Outlook And Sharepoint.How it stacks up?
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.